Our Ratings & Reviews

On 15 January 2019
Will Recommend to Others
Great experience !!!
The trip was wonderful . Enjoyed lot of things
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On 14 January 2019
Will Recommend to Others
All of us absolutely loved travelling with trip factory, it was very soothing & easy journey with you all, We loved each planning of yours. will surely soon plan somthing again with trip factory. To be more precise Rabilla helped each & every time we bothered her. So nice of you all.

Thank you!

Regards,
Priya Upadhyay
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On 14 January 2019
Will Recommend to Others
Excellent , professional approach. Well planned and value for money!!
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On 14 January 2019
Will Recommend to Others
The hotel and tour arrangements were very good.
However, the support to help us arrange some vegetarian breakfast was poor.

Overall, enjoyed the services of Tripfactory!
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On 14 January 2019
Will Recommend to Others
It was a really good experience with Trip factory and a special thanks to my co-ordinator Mr. Roy who was a great support. The first thing I liked in the trip was time management, Thai people are very punctual and I suggest everyone who are traveling to Thailand to maintain your planning according. Second the stay, the ambience of our resort was absolutely stunning, quite and calm with complimentary shuttle service to phatong in fixed time duration or even you can hire 2 wheelers. Phi Phi Island tour was really great, but we didn't have sufficient time to roam around the place, I would like to suggest trip factory to change the mode of travel to phi phi, better you can book speed boat instead of big boat! We spend almost 5 hours up and down, then snorkeling which is the most important thing to do in phi phi. With our own interest we did scuba diving by our own on a free day. But one thing to remember is you will be on your own when you land, try to be smart enough to explore the best places.
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On 13 January 2019
Will Recommend to Others
The trip was awesome all it went as per itenary...service was excellent ... Overall it was splendid...Thanks Syed for immediate response in case of query
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On 13 January 2019
Will Recommend to Others
This my third trip with Tripfactory.. I appreciate the effort they put to make the arrangements, I thank Imran for arranging our Singapore trip,special thanks to Ejaz for our Thailand trip
and Priscilla for latest Srilanka trip.. You people made us comfortable and stress-free through out our trip so that we could enjoy the vacation to the fullest.
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On 13 January 2019
Will Recommend to Others
Thanks Salman and trip factory team
It was wonderful and fantastic team, places were so nice, driver is also helpful and his guidance made our journey so successful.

Miss you Kerala always
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On 12 January 2019
Will Recommend to Others
Best thing for best rate ...enjoyed lot ..property was gud ...over all everything was worth for money
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On 12 January 2019
Will Recommend to Others
The trip to Phuket was very well organised by Kamini Sharma of trip factory . Starting from Goa airlines flights, Visa on arrival at Phuket (which took just 5 mnts at Phuket airport) , car pick up from hotels & airport, everything happened on the dot as planned. The hotel was at the heart of citi activities hub & very convenient from all perspective. Special thanks to Ms Kamini for taking extra care in planning & organizing the same.
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On 10 January 2019
Will Recommend to Others
It was a really good trip very well organised and coordinated in well manner . Priya supported well from the initial. Thanks for that .
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On 10 January 2019
Will Recommend to Others
The trip was osm...well manage...we r all very happy...It's my 2nd time with trip factory. Manju sha support a lot in any matters...love u manju....

Driver also good..

Soon we will plan a trip with u guys...

Again thanks a lot manju
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On 09 January 2019
Will Recommend to Others
First of all, I would like to thank you for the detailed planning of the trip. It was planned & executed really well & was completely smooth. As soon as I arrived at the airport, the representative of Trip Factory & the local agency was available to greet us. We were introduced to our driver & were checked-in into our hotel. First hotel " Kuta Beach Heritage" was located near the beach with an easy accessibility to the nearby market places. The second hotel was " Arman Villa Seminyak" was also good but was far away from any of the hotspots in Bali.

Good things:
Location of Kuta Beach Heritage which were closer to main shopping center & pubs in Bali
Buffet Breakfast at Kuta Beach Heritage with live music
Private Pool & room in Arman Villa Seminyak
Free cycles at Arman Villa Seminyak to roam around & explore the city.
Friendliness of staff at Arman Villa Seminyak
Driver & tour operator " Kantun"
Overall planning & coordination of the tour

Things not so great:
Hotel standard compared to Trip Factory rating of 5 & 4 stars respectively. It didnt felt value for money.
Room in Kuta Heritage was most basic with no insulated door between room & washroom.
Breakfast at Arman Villa Seminyak good but was "a la carte" with limited options.
Parasailing at watersport was dropped & replaced by Flying Fish. The watersport agency had employees negotiating rates for additional rides. The rides were outsourced to local independent ride equipment owners who were running their own racket of negotiations undercutting the watersport agency itself.

Things which could have been better:
Hotel choice at Kuta beach or Room standard at Kuta Beach location. Didn't felt like a 5 star as rated in Trip Factory.
Freebies compared to plan sent by me during planning of trip were not offered(eg: Cruise dinner/Complimentary spa. etc)
Dates with hotels. We moved from most happening place to suburbs on New Year eve when it would have been better to be at the hotspot on day of New Year Eve. As a tourist, we rely on agency to let us know the right days to be in right place.

Overall I'm happy with the planning & coordination though there could be few more things done to give a "Value for money" feel. Would like to send my special thanks to Swetha for organising the trip & our Driver Kantun for his patience & hospitality during the trip.

Regards,
Ratnesh
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On 09 January 2019
Will Recommend to Others
TripFactory made my holiday "A Memorable and Lovely Holiday". It was hassle free experience with TripFactory. I gave them only one day time but they did so well. In a very a short span of time, they organized and managed all the things in very well mannered. Whenever help required, their 24*7 support was there to help me out. Their choice of hotels were outstanding. My tour expert Mr. Vysakh explained everything about itinerary in detail, he was very helpful and soft spoken person. In future also I will choose TripFactory. Highly Appreciated....
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On 09 January 2019
Will Recommend to Others
The trip was really good. All arrangements were as expected. Thank you trip factory for a great holiday. We will plan other trips with you guys. Recommend you to our friends also.
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On 07 January 2019
Will Recommend to Others
Hello Prisca,

It was well organised trip and we are happy.
But last day of the committed program was not fulfilled and also there was no response on Telegram massaging app while we were discussing.
Dinner Cruise On Chaophraya River By Chao Phraya Princess - Seatin Coach this was the program which was not responded. Request you to refund for the same.
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On 07 January 2019
Will Recommend to Others
Dear Trrannum and Team TF.
Thanks a lot for one more mesmerizing and memorable Family Trip. This time it was to Amritsar, Shimla and Dharamshala.
The hotels and services were good at all the places with cooperative staff.
Breakfast and Dinner served at all the places were really delicious.
The sight scene planned was perfect covering all major points.
If I would have chosen Mumbai to Amritsar to Dharamshala to Shimla to Chandigar to Mumbai could have reduced stretched travelling instead of Mumbai to Amritsar to Shimla to Dharamshala to Amritsar to Mumbai. However the entire trip was completed safely and timely because of tour guide and driver - Vimal Kumar - a very safe and passionate driver.
Special thanks to Tarannum for booking good hotels and Dinner at all the places.
Special thanks to Vinod Kumar of Jade Vine Resort - Shimla for room up-gradation and services.
TF is worth recommending to friends.
Keep doing good job.
Regards Premal Parekh.
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On 06 January 2019
Will Recommend to Others
Overall trip ws good and had very nice experience , frndly co-ordinator wth very instant support .Thank u so much for organising my holiday experience in such a wonderful manner
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On 05 January 2019
Will Recommend to Others
HI. Travelling is my hobby and passion. Whenever time permits me I take off in different directions in India or abroad to recharge myself. I have been travelling so far with India's leading travel agents such as Thomas Cook, Yatra, Make My Trip , SOTC etc. Of late, I was introduced to Trip Factory and was impressed with their travel planning and patience in preparing my itinerary for three to four destinations in India and abroad. Mr. Nishant D. Shekar was my trip adviser. He took all the pains in advising me to go over to Kerala to celebrate the New Year eve . The trip includes Kochi, Munnar, Alleppy, Thekkedy etc.
All the hotels were fairly comfortable in all the locations with all the facilities. Our houseboat experience was superb and it was at par excellence with the houseboat experience we had at Dal Lake in Srinagar, Kashmir. It was just amazing. Breakfast in all the properties was tasty and the staff at all the properties were cooperative.
I would be failing in my review if I do not write a couple of lines about the driver and the car. The car (Maruti Swift Dzire) was new and well maintained. The driver, Naser, was well behaved gentleman. He was not just a driver, He was our tour guide . He patiently took us to all the places as per itinerary but also went out of his was to take us to many places. He also helped us with where to buy spices and other sight seeing places in Munnar, His rich local knowledge immensely helped us. He believed in the principle that the visitors coming to Kerala are Gods and so it is his moral responsibility to serve the them , A big thank you to him.
Last but not the least, team factory team was always at hand to help throughout the trip through the app. Telegram. Even the trip cost is fairly reasonable compared with the leading travel brands.

A big thank you to Nishat and team Trip Facatory. Kindly plan my future trips.
S M HUSSAIN, New Delhi. 4 Jan. 2019.
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On 04 January 2019
Will Recommend to Others
Trip Factory has done a wonderful job in planning our trip to Singapore. We had a very comfortable stay at Hotel Chancellor@Orchards.. The Hotel was centrally located, very well maintained and in close proximity to important sightseeing places. The staff at the reception was very pleasing, cordial and helpful at all times. Even the room service staff was always ready to help.

In my feedback report submitted at the hotel, I have very categorically mentioned that Bristo Restaurant either needs to be changed or they should improve on their breakfast menu. They have served us the same menu for breakfast on all 8 days. My children were not ready to have breakfast on many occasions. No doubt, the restaurant staff was very good and helpful.

The vehicles provided were very comfortable and all the driving staff were very punctual.

Mr. Dinesh and Mr. Shole were always approachable and always ready to help.

On the whole, it was a good experience and we would highly recommend Trip Factory to one and all.

Last but not the least, I would like to thank Padma, Nishanth and the care team at Trip Factory for their overwhelming support in making our trip an enjoyable and memorable one.

With all our best wishes to Trip Factory.

Freny Tantra and family
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