Our Ratings & Reviews
On 09 December 2018
Will Recommend to Others
We enjoyed our trip o lot. Trip factory arranged everything in plan. Our trip advisor Apeksha Agarwal is very polite and cooperative. Mr Clinton is very supportive. Overall experience with trip factory was awesome. We highly recommend to plan your trip with trip factory and enjoy your trip stress free
On 08 December 2018
Will Recommend to Others
Excellent service. The driver that we got for 5 days was very professional, know everything about the location. I would rate him 5/5. Hotel at Manali was Sarthak Regency, they are the best 3* hotel I ever been. Great service.
Hotel at Shimla was Hotel Sukh Sagar Regency, which was just OK. They service doesn't feel like a 3* hotel. Charged 450/- extra for room heater. Also no kettle in room. I would rate 2/5 for this hotel.
Over all great experience with Tripfactory. 5/5 for their service.
-Anand
Hotel at Shimla was Hotel Sukh Sagar Regency, which was just OK. They service doesn't feel like a 3* hotel. Charged 450/- extra for room heater. Also no kettle in room. I would rate 2/5 for this hotel.
Over all great experience with Tripfactory. 5/5 for their service.
-Anand
On 08 December 2018
Will Recommend to Others
One word review "Superb" 😍.
Thank you trip factory for giving us this kind of service.
All hotels are very good.
All coordinator are very helpful.
It is memorable experience for us.
Trip factory will be our 1st choice if we plan any trip in future.
Thank you trip factory for giving us this kind of service.
All hotels are very good.
All coordinator are very helpful.
It is memorable experience for us.
Trip factory will be our 1st choice if we plan any trip in future.
On 07 December 2018
Will Recommend to Others
I am such traveller that i mostly prefer group tours during international travel since i find them most convinient and hassle free. Dubai is one such destination where group tours generally do not operate. So getting it customised was only way left. Getting it done through trip factory has been a very different experience and there was no moment where i felt that i was in trouble with tripfactory. The best part was the telegram support group. None of the query we posted remained unattended plus the response was always received within few minutes. Before leaving for any sightseeing destination we were provided with all the relevant details of car, driver, exact timing etc. Also they were open to accomodate any slight change i wanted at last moment in my programme than from my planned itinerary.
All i want to say is that the whole tour had been very hassle free.
The best part with trip factory is Customer Satisfaction which remained right from enquiry about the trip till the stage of returning back with happy memories.
I thank you for this and i would definitely want to travel again with tripfactory.
All i want to say is that the whole tour had been very hassle free.
The best part with trip factory is Customer Satisfaction which remained right from enquiry about the trip till the stage of returning back with happy memories.
I thank you for this and i would definitely want to travel again with tripfactory.
On 07 December 2018
Will Recommend to Others
Dear Team
Thanks for the trip
Below issues only highlighting so that in future you should have 100 % satisfied customers
1. The schedule when we received on Landing - the schedule of 5 days should have been provided before we leave from india as it had the exact timings of the trip - were in we had an extra day which came to our knowledge after we landed singapore.
2. ON our return my family was not provided with Vegetarian food from the Airline as it has to be pre booked during the ticket booking. - Your team should have checked our Meal preference
3. Boss Hotels rooms were small.
Rest everything was perfect & fantastic.
thanks for your Teams Support on Telegram also. we had a a good Time
We will definately recommend to our friends.
Thanks for the trip
Below issues only highlighting so that in future you should have 100 % satisfied customers
1. The schedule when we received on Landing - the schedule of 5 days should have been provided before we leave from india as it had the exact timings of the trip - were in we had an extra day which came to our knowledge after we landed singapore.
2. ON our return my family was not provided with Vegetarian food from the Airline as it has to be pre booked during the ticket booking. - Your team should have checked our Meal preference
3. Boss Hotels rooms were small.
Rest everything was perfect & fantastic.
thanks for your Teams Support on Telegram also. we had a a good Time
We will definately recommend to our friends.
On 07 December 2018
Will Recommend to Others
Thanks Clinton for support throughout trip..u managed best possible at ur end.. You will definitely have Happy Customers👍 We too will recommend.. There were few hiccups but nonetheless u really managed well.. Sorry for issues from our end too😊 Appreciate Tripfactory's team efforts.. thanks a ton
On 07 December 2018
Will Recommend to Others
Amazing experience of God's own country. TF (especially Anish) made everything so beautifully planned and the best part was the driver, Subhash Bhaiya, who turned up to be a friend cum guide in our entire journey. He is a gem. Very pleasant experience using TF and I would highly recommend their services to everyone. Thank you so much TF.
On 07 December 2018
Will Recommend to Others
The trip was cost-effective. Everything was paid upfront and didn't need to pay anything during the trip except for food and personal expenses.
There were a couple of confusions with timing as what was decided and what was written in the itenrary but everything was fixed at the last moment.
Overall, good experience with Trip factory.
There were a couple of confusions with timing as what was decided and what was written in the itenrary but everything was fixed at the last moment.
Overall, good experience with Trip factory.
On 06 December 2018
Will Recommend to Others
Taking time to Write a review for mr. MGouse because I feel that he did a terrific job and needs applaud.
Though my review may not be enough to express the gratitude that I feel.
I was getting married in about 2 months and was wondering where should I be honeymooning so that I take away memories for a life time. I contacted so many travel agents/companies and had spoken with so many people that I had learned a bit about package booking. Then one day I spoke with this gentleman, he was so polite and understood all my requirements and drafted an itinarary.
I had so many amendments and ideas and this and that. M.Gouse was so patient and without hesitation amended the itinarary without hesitation. He was so comfortable to confer with that I felt like speaking with a friend. He was very truthful and highlighted points where customers usually get fooled by other agencies while buying packages.
I am a Dubai resident, M Gouse used to call me from India and discuss about the itenarary. MGouse is a guy who I would personally like to hire as an Employee or maybe a manager. He certainly knows how to understand customer needs and most importantly help them make the most. Since it was my Honeymoon I was very confused and feared about bad experiences on the tour (internet is filled with scary reviews)
But MGouse tried so much to get us the best hotels and designed the best package for us. He went through all the small details and explained me. Who does so much for a company these days? I was really overwhelmed with the effort he put. Hats off to you bro.
Now about Kashmir. Kashmir is awesome and one must visit once or many times in his lifetime.
The hotels were amazing. The food was average. And coming to the driver Imtiyaz he was arrogant and was not easy to talk. He was the only part of the honeymoon which was BAD. Most of the times he was not very co-operative.
And on several days he used to rush us to the hotel using the fear factor of riots.
On our last day while returning from kashmir he planted so much fear in us that we started feeling that we may get trapped in Kashmir. He even said we may have to stay a night in the car this that. When we returned to Srinagar everything was different. We then realized that the driver was just lying because we may have delayed.
Most of the days he used to speak in kashmiri with the people who rode the horses/pony to ask a big prize for the services.. and used to tell us that its a good price. But since we had a friend who had visited kashmir earlier we were aware of the prizes. He probably did that because of commision that he was given by those people.
The worst part: on the day when we were supposed to return we has flight at 2pm and had shikara ride scheduled at 9am. He bluntly told us that he wont drop us to the airport if it was past 9am. On telling him about the shikara he started bullshitting that you guys want to return back or get stuck here in Kahmir. Thought everything was normal there in kashmir he used to plant fear in our minds. I agree he was brave enough to save us from unfortunate events on few days but that did not help because of his selfish nature. Oh and yeah we did not get to do the shikara ride and had to return to airport at 9am.
If only the driver would have been nicer it would have been perfect.
MGouse asked us about the trip on the last day and when I told him about the driver he said we should have informed in the beginning. I agree we should have had informed.
M Gouse had given us few surprises which made our trip super memorable. He is simply the best! He went above and beyond to make our experience the best.
I was reluctant at first but he certainly kept his word and made our trip a success.
I would love to meet him someday and wish him a great future.
I consider myself lucky to have contacted him.
-Mohamed
Though my review may not be enough to express the gratitude that I feel.
I was getting married in about 2 months and was wondering where should I be honeymooning so that I take away memories for a life time. I contacted so many travel agents/companies and had spoken with so many people that I had learned a bit about package booking. Then one day I spoke with this gentleman, he was so polite and understood all my requirements and drafted an itinarary.
I had so many amendments and ideas and this and that. M.Gouse was so patient and without hesitation amended the itinarary without hesitation. He was so comfortable to confer with that I felt like speaking with a friend. He was very truthful and highlighted points where customers usually get fooled by other agencies while buying packages.
I am a Dubai resident, M Gouse used to call me from India and discuss about the itenarary. MGouse is a guy who I would personally like to hire as an Employee or maybe a manager. He certainly knows how to understand customer needs and most importantly help them make the most. Since it was my Honeymoon I was very confused and feared about bad experiences on the tour (internet is filled with scary reviews)
But MGouse tried so much to get us the best hotels and designed the best package for us. He went through all the small details and explained me. Who does so much for a company these days? I was really overwhelmed with the effort he put. Hats off to you bro.
Now about Kashmir. Kashmir is awesome and one must visit once or many times in his lifetime.
The hotels were amazing. The food was average. And coming to the driver Imtiyaz he was arrogant and was not easy to talk. He was the only part of the honeymoon which was BAD. Most of the times he was not very co-operative.
And on several days he used to rush us to the hotel using the fear factor of riots.
On our last day while returning from kashmir he planted so much fear in us that we started feeling that we may get trapped in Kashmir. He even said we may have to stay a night in the car this that. When we returned to Srinagar everything was different. We then realized that the driver was just lying because we may have delayed.
Most of the days he used to speak in kashmiri with the people who rode the horses/pony to ask a big prize for the services.. and used to tell us that its a good price. But since we had a friend who had visited kashmir earlier we were aware of the prizes. He probably did that because of commision that he was given by those people.
The worst part: on the day when we were supposed to return we has flight at 2pm and had shikara ride scheduled at 9am. He bluntly told us that he wont drop us to the airport if it was past 9am. On telling him about the shikara he started bullshitting that you guys want to return back or get stuck here in Kahmir. Thought everything was normal there in kashmir he used to plant fear in our minds. I agree he was brave enough to save us from unfortunate events on few days but that did not help because of his selfish nature. Oh and yeah we did not get to do the shikara ride and had to return to airport at 9am.
If only the driver would have been nicer it would have been perfect.
MGouse asked us about the trip on the last day and when I told him about the driver he said we should have informed in the beginning. I agree we should have had informed.
M Gouse had given us few surprises which made our trip super memorable. He is simply the best! He went above and beyond to make our experience the best.
I was reluctant at first but he certainly kept his word and made our trip a success.
I would love to meet him someday and wish him a great future.
I consider myself lucky to have contacted him.
-Mohamed
On 06 December 2018
Will Recommend to Others
It was a great experience with Trip Factroy and very well assisted by Swetha from the Planning till ending of my Trip. All arrangements were made nicely and hassle free to travel with Trip Factory, Thank you Guys :-)
On 05 December 2018
Will Recommend to Others
Awesome experience with TripFactory. All the things ranging from customising the package to support during the trip were handled in an extremely planned way so that we had a smooth trip.
One thing which we experienced for the first time was 24 hours support in case we needed any help.
Will definitely use them again.
One thing which we experienced for the first time was 24 hours support in case we needed any help.
Will definitely use them again.
On 05 December 2018
Will Recommend to Others
I recently travelled to Andaman with TF, and this is my third trip with them. This trip is just like the other two trips I had with them - absolute perfection! For the Andaman trip, the customized itinerary, all transport arrangements including the ferry, the hotels/resorts that they picked-up for us - all arrangements were smooth. Our one day was lost due to bad weather, however TF ensured that we get full refund for the same - can you beat that? Simply awe!!
I would highly recommend TF to all travel enthusiast. TF is a great travel planner.
I would highly recommend TF to all travel enthusiast. TF is a great travel planner.
On 03 December 2018
Will Recommend to Others
The trip was well planned and tripfactory let us customize the activities according to our pace. There were no problems in any pickups and hotels. The telegram support was also helpful. When I plan my next trip, I will definitely look at tripfactory first.
On 03 December 2018
Will Recommend to Others
I had booked a tour to Singapore and Thailand along with a cruise from trip factory. I must admit that not only their prices but also the service was fabulous. We had a 24 hour support and I was connected with it so any issue we had was immediately addressed. All the hotels and local sightseeing arrangements done by them were good. I am glad that I booked my parents tour with them. Now looking forward to a tour that I will experience myself :)
On 02 December 2018
Will Recommend to Others
It was a family trip after very long time and I must say it cannot be more satisfied than this. It was a smooth coordination in every department without even a single fuss, right from the flight, pickup, itinerary etc. the cab driver was very polite and was punctual for pickup everyday. Everything ran like a well oiled machine till the end... great job trip factory and I am happy that I chose them above the rest. Keep doing the good job. Would like to engage for further trip
On 02 December 2018
Will Recommend to Others
Overall the experience with TripFactory was excellent. Kishore was very helpful in planning and suggestions on the trip. I was allowed to change the plan until last moment which was really good. Hotel location is good but little away from shops where you need to buy water (in hotel, it is very expensive). Pick and drop within Dubai on all days was on time and telegram updates are really good. The pick up vehicles are really good (most of the time you get GMC big vehicle). Wonderful and worry free trip overall and recommend others to choose tripfactory (in fact Kishore as planner :) )
Cons:
1) The airport pick up should consider baggage loss case as well, we missed pick up because one of our luggage didnt come. I was little worried, when Clinton said, you are on your own to reach hotel. that was our first day in Dubai :) But later all pickups are very good. I would suggest trip factory to arrange another vehicle in such situations and it doesn't cost much to Tripfactory and that will make customer happy :)
2) When planning activities in Dubia, one need to consider age of kids carefully, i was lucky to check myself last minute on age limit for Ski dubai (i was going with my 1 and half year old son, whereas minimum age was 3 for ski dubai), which avoided last minute surprise as i changed ski dubai to aquarium and underwater zoo.
Cons:
1) The airport pick up should consider baggage loss case as well, we missed pick up because one of our luggage didnt come. I was little worried, when Clinton said, you are on your own to reach hotel. that was our first day in Dubai :) But later all pickups are very good. I would suggest trip factory to arrange another vehicle in such situations and it doesn't cost much to Tripfactory and that will make customer happy :)
2) When planning activities in Dubia, one need to consider age of kids carefully, i was lucky to check myself last minute on age limit for Ski dubai (i was going with my 1 and half year old son, whereas minimum age was 3 for ski dubai), which avoided last minute surprise as i changed ski dubai to aquarium and underwater zoo.
On 02 December 2018
Will Recommend to Others
Trip was fantastic and all arrangement of trip factory was appreciable execpt flight tickets due to layover time.Thanks to Mr. Sagar he is very supportive and kind person.
On 01 December 2018
Will Recommend to Others
I enjoyed a lot.Iam satisfied with the hospitality,accommodation,coordination with the local tour operator.I will definitely book my future vacations through TripFactory.Keep up the good work.
On 30 November 2018
Will Recommend to Others
Value for money Dubai package from Tripfactory. Not much to complain beside that SIC transportation can be managed more effectively. More drivers/guides like Hasnain should accompany tourists to derives more value/experience from the time n money spent.