All good

Everything was perfect. Only tip is to not advice family with infants to go to Dhow cruise as it was too loud for the baby and they did not lower the volume even upon request. So kindly suggest some other place for family travelling with infants in the future

Trip was overall good. Thanks Harsha for planning this things and Rupam for executing this very well. The driver (Aashiq) was very helpful throughout the journey. Thanks for this wonderful trip..

Trip was good and even support from trip factory especially our coordinator yeshwant was helpful to us at every step

Trip went very well.

We had a great experience with Trip Factory. Everything was well organised, from the first phone call to being dropped off at the airport at the end. Staff members were also available during our trip to answer questions that came up. The only complaint is that when we were refining the plan for the trip, it felt that the Advisor did not always listen to our requests or directly answer all of our questions, which was a bit frustrating. However, everything in India went very well, so on the whole I would definitely recommend this company if you want a seamless trip!

Hi, overall I am happy with the trip. The driver and vehicle were good. He took me to all the planned spots. Came on time to the hotels. The tickets for all the planned sightseeing were arranged. The Telegram assistance channel was useful. And the pricing for the package was good.

On the other side, some areas of improvement:

a) There were a couple of instances of confusion on what I had discussed with TF Bangalore and what the Bali team knew - this should have been avoided.

b) I was told while making the booking that the driver would also be as tour guide - this wasn't the case. The driver only took me to the spots, did not explain anything

c) Nusa Penida trip could have been more relaxing

d) Driver should avoid using his phone while driving

Overall we had a great experience in Bali.. all 4 days.
Special thanks to Darma (Driver & Guide) was very friendly and helpful throughout the trip - and thanks to trip factory and team for sharing timely updates throughout the trip!

It was a good stay at Eden Hotel. Though the location is center of Kuta which is near to airport, but if you had to visit most places around Bali, you need to travel long distance.
Breakfast was average, all days same menu - this can be improved.
Hotel staff were good and helpful.

Fantastic travel experience and friendly Staff

Loved our vacation planned

We had an amazing holiday with top-notch and personalized services from

We had a wonderful trip . It was very well planned and timely help was always provided.
Thank you entire staff here at Delhi and Dubai, for making it absolutely smooth. And special appreciation for Mr Nalendu for having so much patience and ready availability and solving difficulties with professional expertise.
I would definately recommend Trip factory except for the visa providing team . I had anxiety and uncertainty even a day before flying due to glitches on their part and no senior coming into picture till I actually asked .
Apart from that I never had any problem at any time.
Good job Trip factory.
This is my 2nd trip with them First one for singapore also was planned and executed well by Mr Nalendu and trip factory team.

This is our second trip with Tripfactory.The first one was Europe and the recent one was Dubai.

The overall planning and execution was upto the mark. ANKUR was our manager who had helped us plan. I would like to give a special mention to Ankur for all the patience he had shown throughput the planning and throughout all the back and forth that happened. He never showed any level of impatience or annoyance towards all the back and forth that happened. THANK YOU ANKUR.

Trip Factory is an amazing travel facilitation company that strives to deliver enhanced customer experience and delight. Very few organisations understand customer centricity in today’s time and Trip Factory is amongst them.

I have been availing their services since the last five years now and laud their efforts in making each and every trip memorable. Kudos to TF team!

it was good

Planning of trip ensured catering for guest requirements with Excellent arrangements...most importantly monitored schedule wise by top echelons....well done Team Tripfactory

I have given a star less as in the initial two days there was a lot of confusion wrt pickup and drop and we spent a lot of time getting stressed about that as cars were being assigned wrongly, Wait time was more etc.
But after that everything was smooth.
Also hotel legoland was just awesome in would give it 5 stars for room, cleanliness, food, experience.

But hotel boss was just 3star. The room was super cramped and it was difficult to navigate in the room with three bags and three people especially when one was a child.
We didn't even have proper place to sit and have meals. So that was a bad experience. Also basic napkins were not there, leaky bathroom. Nothing related to tripfactory but the hotel selection was not great is what I want to stress on. We would have preferred a better room or another choice of hotel.

Also one suggestion is that to give a one point of contact once trip starts as we only had number of pratyush and he was not available. So it took us time to get responses.
Later your team darshan abbas were very helpful but it would be preferred to have a SPOC in the beginning.

So thank you for the experience and looking forward for our next trip..btw this was our second trip.:)

We had a awesome experience in Andaman. Thanks for Trip factory arranging hassle free trip experience. Time to time pickup and full time assistance availability. Many thanks to Tejaswini, a fantastic trip planner and her explanation was very interesting. She used to lift calls and guide us in all the situations. All credit goes to Tejaswini. Highly recommended travel agency.
Thank you Trip factory.

Happy to have Rupam as my advisor. Entire trip she was reachable and giving responses anytime called. Never missed our single call. Made us feel comfortable and helped us a lot during critical time when it was snowing and v were stuck. She ensured our itenary is well completed and kept us updated daily on any needs, kept checking v r comfortable with hotel and driver. The driver Meer as well helped us a lot during snow and didn’t leave us in the middle during snow. He waited for nearly 2 hrs in airport and then made sure v were safe in a hotel before closing his trip. Drove us safe during risky conditions.

It was a great experience. Thanks Trip Factory for arranging everything so perfectly without any glitches.

The guide, Jenjy, was exceptionally supportful. The driver was so punctual and very friendly.

The hotel at Bangkok didn't meet our expectations and as promised. That was the only inconvenience we faced.

Our group of 35 enjoyed this trip completely and this wouldnt have been possible without TRIP FACTORY.

Finally, a big thanks to Ms. Bhagya and Ms.Sanjana for making it all happen for us at the final moment. Kudos to you guys.

Love you TRIP FACTORY. You will be our ever travel partner. ❤

Ankur was great and provided exceptional customer service throughout the booking process. He helped us a lot and ensure all our needs were met. He followed up thoroughly and ensured we got regular updates on our travel plans. He is a great asset to your company and I will be surely looking forward on doing business with you all in future.