Our Ratings & Reviews
On 14 October 2019
Will Recommend to Others
Except issue with vehicle on day 1, it was smooth and seamless execution by trip Factory meeting my expectations. Appreciate constant updates and responsiveness of trip Factory staff during trip. Driver can be more cooperative.
On 14 October 2019
Will Recommend to Others
This trip was only me and my mom for Vietnam and Cambodia. We had a good experience during the trip. over all it went on well with out much hazels. Thank you Kallimulla Khan for immediate responses and organizing the trip.
On 13 October 2019
Will Recommend to Others
Thanks Mala and team Tripfactory for organizing a fabulous Singapore holiday.We enjoyed each and every bit ,and planning was fabulous.
Air-ticketing,Visas,local travel arrangements were simply great and were handled in a very professional way.
But had some issues with hotel.Ours was a family room for 3+1 in Village Hotel Albert court,but were given a regular deluxe room with extrabed.No complimentary breakfast on day 2 and subsequently b'fast for only 3 persons.I had to pay for b'fast on day 2 for all of us( 4 pax) and for 1 person for 3 days.
I had been interacting with Telegram group from day 1 itself.Hope i will be compensated for the same.
And one more thing is suggest visiting Jewel @Changi airport on the day of departure .It's awesome and can be accessed from all terminals.We checked in our baggages and visited Jewel before emmigration as suggested by many.
It was worth spending 1-2 hrs there before catching return flight
Thanks
Air-ticketing,Visas,local travel arrangements were simply great and were handled in a very professional way.
But had some issues with hotel.Ours was a family room for 3+1 in Village Hotel Albert court,but were given a regular deluxe room with extrabed.No complimentary breakfast on day 2 and subsequently b'fast for only 3 persons.I had to pay for b'fast on day 2 for all of us( 4 pax) and for 1 person for 3 days.
I had been interacting with Telegram group from day 1 itself.Hope i will be compensated for the same.
And one more thing is suggest visiting Jewel @Changi airport on the day of departure .It's awesome and can be accessed from all terminals.We checked in our baggages and visited Jewel before emmigration as suggested by many.
It was worth spending 1-2 hrs there before catching return flight
Thanks
On 13 October 2019
Will Recommend to Others
Was overall a good trip, Enjoyed a lot, thanks to trip factory
On 13 October 2019
Will Recommend to Others
Thank you Trip Factory for planning the customized trip as per our convenience. It was a great experience and sweet memories to cherish for life long.
The only draw back was while returning, you had given us a connecting flight which was very stressful due to long traveling hours for almost a day.
Looking forward for more and more services from Trip Factory.
The only draw back was while returning, you had given us a connecting flight which was very stressful due to long traveling hours for almost a day.
Looking forward for more and more services from Trip Factory.
On 13 October 2019
Will Recommend to Others
Such a great experience with trip factory and especially "Padma. C" assisted me very well. They organised very well, very punctual in trip and drivers are friendly and experienced. Surely recommend to this.
On 12 October 2019
Will Recommend to Others
I had a splendid trip to andaman islands with my parents.... We all enjoyed a lot thanks to the services of Mr. Khada Bahadur... He stayed in touch with me... Made sure the trip was smooth... Even took time to drop me to the airport personally since the time of my flight was different from that of my parents. I would surely recommend trip factory to my friends.
On 12 October 2019
Will Recommend to Others
It was a well organised trip. Fouzia coordinated amazingly through out the time starting from preparing the itenary to the end of the trip. She explained each and every thing covering all the tiny information as well. She has been so patient and great travel expert.
Telegram features is really good to get quick assistance.
Suggestions:
- Kindly provide the vouchers well in advance
- Time for the Burj khalifa should be extended since there will always be waiting queues and people will get late to catch the cab and might miss it. In my case driver left us and went. We had to come by our own.
Otherwise it was overall good trip. Keep up the great work Fouzia. Definitely going to contact you for planning my further trips.👍
Telegram features is really good to get quick assistance.
Suggestions:
- Kindly provide the vouchers well in advance
- Time for the Burj khalifa should be extended since there will always be waiting queues and people will get late to catch the cab and might miss it. In my case driver left us and went. We had to come by our own.
Otherwise it was overall good trip. Keep up the great work Fouzia. Definitely going to contact you for planning my further trips.👍
On 12 October 2019
Will Recommend to Others
This was my second trip with Tripfactory, first was Singapore and Malasiya and second just completed i.e Thailand.
To start with they booked the entire trip, have the support group created which was helpful throughout the way i.e any problem or ask can make to the group and was getting instant answers.
In terms of hotel at all three locations Phuket, Pattaya and Bangkok, Phuket hotel was not all good (Tanawan hotel- could not consider that to be 2 star, however it says 3 star as per my booking). Not satisfied at all, only good part was that atleast it was on the main street and all things were at walking distance. Other place hotels i.e Pattaya and Bangkok were very good. Phuket also was expecting the same as was given at other locations.
Other itinerary was good, enjoyed. Tripfactory took care of the entire booking. In Phuket there was booking for PhiPhi Island, the entire trip of that was good except for lunch which was really very bad in terms of comparison with other members on the boat having different lunch which was very good. I am not sure why our lunch was not that. Would suggest when doing booking please do the best one instead the average one.
Overall other than few points which I mentioned above the trip was very well planned by tripfactory and was good. Enjoyed and will plan another with Tripfactory but with different expectation.
Suggestion
1. Itinerary/vouchers including flight tickets should be sent at the minimum 3-4 days in advance. It was received on the travelling date.
2. Hotel selection as per customer preferences.
3. While doing any booking choose the best of the option like food, place etc instead the average.
Thanks for taking care of the booking. Really enjoyed and memorable.
Regards
Akhil
To start with they booked the entire trip, have the support group created which was helpful throughout the way i.e any problem or ask can make to the group and was getting instant answers.
In terms of hotel at all three locations Phuket, Pattaya and Bangkok, Phuket hotel was not all good (Tanawan hotel- could not consider that to be 2 star, however it says 3 star as per my booking). Not satisfied at all, only good part was that atleast it was on the main street and all things were at walking distance. Other place hotels i.e Pattaya and Bangkok were very good. Phuket also was expecting the same as was given at other locations.
Other itinerary was good, enjoyed. Tripfactory took care of the entire booking. In Phuket there was booking for PhiPhi Island, the entire trip of that was good except for lunch which was really very bad in terms of comparison with other members on the boat having different lunch which was very good. I am not sure why our lunch was not that. Would suggest when doing booking please do the best one instead the average one.
Overall other than few points which I mentioned above the trip was very well planned by tripfactory and was good. Enjoyed and will plan another with Tripfactory but with different expectation.
Suggestion
1. Itinerary/vouchers including flight tickets should be sent at the minimum 3-4 days in advance. It was received on the travelling date.
2. Hotel selection as per customer preferences.
3. While doing any booking choose the best of the option like food, place etc instead the average.
Thanks for taking care of the booking. Really enjoyed and memorable.
Regards
Akhil
On 11 October 2019
Will Recommend to Others
A trip to remember with my family, very well organised. When I needed information or help during my trip the trip factory team was very proactive, interactive in approach. Have discussed my experience and advised my friends and colleagues to opt for trip factory. The visa was handled by Udaan India Bengaluru who were hardly interactive, I tried calling them but hardly no answer. Apart from this everything went as planned. Mr Prashant (travel expert) planned, organised in a very nice manner and is very interactive. In future will definitely opt for trip factory for any tours
On 11 October 2019
Will Recommend to Others
I would like to thank Vanita and Trip factory for making my Singapore trip a remarkable one...everything was very well planned and smooth.. I will definitely reach out to Vanita and TF for my upcoming trips as well...
On 10 October 2019
Will Recommend to Others
Pulkit had scheduled the trip very well . malindo airlines was pathetic and availability of wheel chair was an issue, but overall itenary was good and organised well.
On 10 October 2019
Will Recommend to Others
Very committed service with proper follow-up. Service provided as per their schedule with a hassle free journey. thanks to Trip Factory tours and travels for providing services. Driver was little rude to speak but manageable.
On 10 October 2019
Will Recommend to Others
At the outset, i would like to place on record our sincere thanks and appreciation for Priya who was our single interface for the entire trip. Her Customer orientation skills - Patience, Follow up, Genuine care are superior standards and keeps Trip Factory fly high
Priya is sensitive to needs and preferences and recommends only after she gets a full understanding on needs and preferences.
Priya ensured contact right from the Enquiry - Sale - Booking - Trip - Return
Way to go !
Thanks so much Priya.
Priya is sensitive to needs and preferences and recommends only after she gets a full understanding on needs and preferences.
Priya ensured contact right from the Enquiry - Sale - Booking - Trip - Return
Way to go !
Thanks so much Priya.
On 09 October 2019
Will Recommend to Others
The trip was awesome and the punctuality of the drivers are really appreciated . Highly recommended.!!
On 09 October 2019
Will Recommend to Others
Thanks!!!! This trip with my family was fulfilled. You guys (Mala) and entire team on telegram are really awesome! Kudos !!! Well managed and promptly available round the clock and support when needed. It was a sheer delight to have you guys as my travel partner. Keep up the good work. Juzzz get a lil bitaaah home work on the hotel in crowded country/city and rest of it was memorable.
On 09 October 2019
Will Recommend to Others
Trip Factory gave very competitive rates and have been happy to assist in configuring the package we want. In Bali, they have reputed partners like ICS who manage the packages very professionally. They also provide good support once you are on your travel. Overall, a great experience with the trip arranged by Trip Factory. Very dependable folks. Go with them.
On 09 October 2019
Will Recommend to Others
Been on a 7 day/6 night tour of Dubai. I have say, I am very impressed with all the arrangements from Tripfactory.
I've been on trips through other travel organizers before and this was my first trip with Tripfactory, decided to go with them as they had a lot of flexibility with respect to the arrangements and even the quote that I got for the itinerary that I was wanted was the best among all the tour operators that I inquired.
Prakash our travel expert was very knowledgeable and gave very good recommendations to suit our requirements.
On the trip, everything was smooth, the telegram app is a real boon with all real time information shared on it. Any last minute changes that we requested for were also entertained and they were on top of things throughout the trip. The Atlantis stay was the highlight of the trip, which no other tour operator was providing at this price point.
Overall, we had a wonderful time, would definitely consider tripfactory for any further trips I take and would definitely recommend them.
Thanks for the good times guys !!
I've been on trips through other travel organizers before and this was my first trip with Tripfactory, decided to go with them as they had a lot of flexibility with respect to the arrangements and even the quote that I got for the itinerary that I was wanted was the best among all the tour operators that I inquired.
Prakash our travel expert was very knowledgeable and gave very good recommendations to suit our requirements.
On the trip, everything was smooth, the telegram app is a real boon with all real time information shared on it. Any last minute changes that we requested for were also entertained and they were on top of things throughout the trip. The Atlantis stay was the highlight of the trip, which no other tour operator was providing at this price point.
Overall, we had a wonderful time, would definitely consider tripfactory for any further trips I take and would definitely recommend them.
Thanks for the good times guys !!