At the outset, i would like to place on record our sincere thanks and appreciation for Priya who was our single interface for the entire trip. Her Customer orientation skills - Patience, Follow up, Genuine care are superior standards and keeps Trip Factory fly high
Priya is sensitive to needs and preferences and recommends only after she gets a full understanding on needs and preferences.
Priya ensured contact right from the Enquiry - Sale - Booking - Trip - Return

Way to go !

Thanks so much Priya.

The trip was awesome and the punctuality of the drivers are really appreciated . Highly recommended.!!

Thanks!!!! This trip with my family was fulfilled. You guys (Mala) and entire team on telegram are really awesome! Kudos !!! Well managed and promptly available round the clock and support when needed. It was a sheer delight to have you guys as my travel partner. Keep up the good work. Juzzz get a lil bitaaah home work on the hotel in crowded country/city and rest of it was memorable.

Brilliant, very nice coordination ,disciplined on time, there with thebpromises

Trip Factory gave very competitive rates and have been happy to assist in configuring the package we want. In Bali, they have reputed partners like ICS who manage the packages very professionally. They also provide good support once you are on your travel. Overall, a great experience with the trip arranged by Trip Factory. Very dependable folks. Go with them.

Been on a 7 day/6 night tour of Dubai. I have say, I am very impressed with all the arrangements from Tripfactory.
I've been on trips through other travel organizers before and this was my first trip with Tripfactory, decided to go with them as they had a lot of flexibility with respect to the arrangements and even the quote that I got for the itinerary that I was wanted was the best among all the tour operators that I inquired.
Prakash our travel expert was very knowledgeable and gave very good recommendations to suit our requirements.
On the trip, everything was smooth, the telegram app is a real boon with all real time information shared on it. Any last minute changes that we requested for were also entertained and they were on top of things throughout the trip. The Atlantis stay was the highlight of the trip, which no other tour operator was providing at this price point.
Overall, we had a wonderful time, would definitely consider tripfactory for any further trips I take and would definitely recommend them.
Thanks for the good times guys !!

Good itinerary from the expert, good hotels & well maintained vehicle.
thank you for the memories.

We booked 6N and 7 days holiday trip to Rajasthan. 2N Jaipur, 2N Jodhpur & 2N Udaipur. The travel agent was quite helpful and arranged everything in a professional manner.

At Jaipur we stayed at The Theme hotel. Very friendly staff and they took care of us very well. Room service was quick. The room size was small when compared to other hotels but otherwise everything was good. Breakfast was very good in Theme. Overall good experience.

At Jodhpur we stayed in "The Fern Residency". Had a good view of the fort and Umaid Bhavan Palace from the room. Didnt had a overall good experience. We went there and didnt find a security outside and had difficulty parking the car. They call themselves as 4 star but their service & cleanliness is not at par. We had a problem with the door and they came and fixed it and when i tried again it was not locking. As soon as i informed them again they changed my room. They had mentioned in the lift that they have a kids play area and later when i went there found that they are using it as a store room for the junks. Next i took my kids to the swimming pool to find that it was full of dirt and bird feathers and saw pigeons taking a dip. Kids were really disappointed. Minibar was not replaced and had to call and remind them. Looks like they dont have a checklist. Breakfast was average and they took very long time to serve Dosa or Omlettes and one of the days they even forgot after reminding them several times. Dinner was good we ordered in the room and the service was quick. The handwash area next to the breakfast area was not at all maintained and had foul smell on both the days we went there to have breakfast. Room service, one of the staff didn't understand English and was irritated when i spoke to him in English. What i have shared above is my overall experience.

At Udaipur we stayed at "Golden Tulip" Overall experience was good. Very courteous staff and helpful. Breakfast spread & dinner was very good. They have maintained the property clean. Swimming pool was neatly maintained. Couple of tiles are broken inside the pool and hopefully they would fix it. Had issue with my room telephone and since they couldn't fix it they changed my room. Staff were very helpful. Overall good service.

The driver who took us around the city was good, respectful and very helpful. One thing which i noticed during the trip was the Guides & drivers will always take you to the shops or hotels where they get commission. The things are over priced in such places. so please make sure you decide where to go and take control of the situation rather than allowing them to take control.

I am very happy with the overall service. Things which I liked:

1. Good and prompt service from the point of contact
2. A communication medium on Telegram
3. God suggestion of hotel and iternary

Recently I visited Bangkok pattaya. Package 5 nights 6 days. Daily 1 or 2 places taking sightseeing .afternoon maximum before 4 trip completed. No major places including like marine underworld and tiger zoo.packge is good .but best visiting places not including.

We stayed in 2 resorts - paradise island for 3 nights and adaaran prestige vadoo for 2 nights. Paradise island was a bigger island resort and was kids friendly. Adaaran prestige vadoo was on a very small island and was not as kids friendly (even though kids liked it). The rooms of adaaran were quite stunning. Room service in both the resorts was slower than what we expcted and we had to walk a lot to get to the rooms. There were buggies, but the number of buggies were very little and we could get it only few times (and not always).

For tripfactory, the trip was booked as per the expectations and in the budget we wanted. We were given enough options to choose from and having Anish reachable made it easy to communicate faster and make a decision. Since we were a group, it took time to decide, but Anish helped us in the best way possible.
Tripfactory takes payment in steps, which allows us more time to make the payment for the trip. It helped us manage expenses better.
Possible improvements for trip factory :
One thing that you can do better to to make the vouchers/tickets available little earlier (may be as soon as booking is done). I had to bother Anish a lot of times for getting the tickets/vouches and the only answer he had was that it will be sent by system 2 days in advance. This made some of the folks in our group nervous and anxious.
Secondly, the timings of transfer from one resort to another was not very clear. We had to request one resort to contact another resort and sort out the timings ourselves. I feel this can be better organised by tripfactory by reaching out to the respective resorts. I had also asked for the same on support group on telegram, but i was asked to sort this out myself.

Well organized, good communication, local coordinators were helpful.

Overall Experience is very good.Hotels hv bn upgraded and itenery was also nice.Overall great experience with the whole team

Overall it was gud I am happy with the service

Sikkim was our second trip with tripfactory. We went ahead with them again as we were happy with our earlier trip to Kashmir with them. They had organised it well and we used to get a call everyday from them enquiring if everything was going well and as per itinerary and if there were any issues. That was something that surprised me. Will recommend tripfactory to others too.

Everything was managed very well.. on time transport. All places covered as per plan.. was very flexible to accommodate the changes but during last day while we were abt to return to airport. Transport was not arranged as per time and we were about to late to airport and we waited for an hour but false statement provided by trip factory person and lastly we asked to manage for our own taxi and that was the only poor service from them.
But overall good through app communication

Overall experience is good.. The best travellers , tripfactory.. Package was really good, hotel, tour, guide all are perfect...Navadita your really good, I appreciate your work.. Thanks for the hospitality

Very nice except pick up at airport otherwise all went went

Very well organised.

Nice