The trip was planned well except I felt it was a bit expensive...

You Guy's are simply superb! 

I was initially reluctant with these guys stating can I trust these guys for my 1st international trip?

Then came LADY GAGA my trip advisor Falak, I chewed her brains 50 plus times as I wanted best of offer, best of itterny, best of hotels she was very helpful all times with patience giving all required information with detailed information more than required, they never assumed that I was aware and reiterated all information a to z.

Booked for my Dubai trip on 18th January 2018.

Days neared to my travel and I was very scared that I have not met them ! is my travel organised? Went to Emirates site validated my tickets, logged in to UAE visa app and validated my visa, called Hyatt regency at Dubai validated my hotel booking and this gave my bit comfort.

Finally day arrived., Was surprised by calls by staff 

1) Gentleman called me and created what's up group and said you have any issues anytime post the message and we will get into action.

2) Received 2nd call for travel giving whom to contact at Dubai, what to carry in flight, what not to carry, what time i am required to come to airport, process to follow a detailed plan .

3)Call now from Sweet lady falak reiterated above information

4) Received all coupons via email.

5) Received call from their international correspondence office and reiterated itterny and shared number of trip coordinator.

6) Arrived at airport things went smother and on landing at Dubai, could see my name board held by them greeted at airport and envelope containing Dubai map,  contact details and local sim card preactivated.

7) Another what's up group created by them and was so accessible messages sent at even midnight was answers instantly.


Every single day I was kept informed about journey and no confusions or missouts

Guys you Rock and my going forward preference is only TRIP FACTORY and Falak particularly.

 You score 10 of 10.

It Was Awesome Experience...Nice Hotels

We started off pretty poorly
I am not sure but there was some miscommunication and we took our flight to Thailand without the travel itenary which was supposedly sent by the TripFactory team.
We landed in Bangkok and the visa took extra long due to poor Thai immigration policy of having fast visa counters without recites. We come out with no driver waiting for us, we have no clue how to find one. We call the Emergency no. Given by TripFactory, all 3 of them and we find not one responding..........EMERGENCY!
We book our own cab and reach the hotel
After that the trip factory guys were back on track
Especially our travel coordinator Ms Shruthi. She took good care sent us all the numbers and enquire did all was on track throughout the trip. They also make a WhatsApp group that’s also for Emergency but no much use as it’s only work hours and stuff. So do all the background work yourself and don’t rely on TF team to help much but for your primary agent. Was lucky that our agent/ coordinator was always available for help.
We were happy with booking process though as we were very particular about a lot stuff ....room, resort, where to visit, free time and stuff so Shruti was very patient and gave us 33 trip options over. 2 weeks.
She was good and patient, worked even on holidays to give us our trip and thank her for that.
Our trip went well
Thanks Shruti
TF needs to have some form our checklist for people who have booked and have to give more info
Up your Emergency service
You can’t give excuses like it’s sunday and it’s late night so no one responded.

Well organized.

Dubai trip was our first experience with Tripfactory. It was fantastic. All the arrangements were well taken care of and the service of Royal Arabian was really fantastic. Holiday Inn Express where we were accommodated was very nice, but in an isolated place. My suggestion is that you should provide hotels in the city centre, so that we can spend our free time properly.

We were met at the airport at the appointed time. The driver was punctual drove responsibly and knew the routes well . The hotel in Udaipur was clean and barring extra bed arrangements we had a pleasant stay . The breakfast was also good. The Jodhpur hotels were spacious and staff friendly. Both hotels are ideal for tourists who spend less time on the room as they don’t have great view or balcony or places to lounge. But they are clean and comfortable to spend the night and move on to sightseeing. Jodhpur hotel is strictly vegetarian no eggs too which was fine for us but you can specify for other guests

Good Trip, Enjoyed...Everything is well organised by Trip Factory.
Thanks to the Tripfactory Team , Especially Thank you so much to Minaxi mam.
Minaxi mam is so co-operative. Thank you once again.
I will Contact you soon for the next tour....

Drinking Water provided in hotel was not sufficient to meet requirment.

Prakash yad is young dynamic and well experienced travel expart, 💯%value for money ,ihave recommend to my friends and family membars.

Hotel in Jaisalmer was a let down. It is was not even 2 star hotel. This has pulled down the rating from 5 to 4.5. Driver and car were excellent. Services in Bikaner hotel was poor. Room was not ready, we had to ask for coffee and tea bags, water etc. got it after follow up.

Suggestions - most hotels were away from city. Hence shopping was difficult. If you could arrange was hotels within city, it would be good.

Our trip to dubai was very good. Travel stay n also the city tour was very comfortable.

My trip started with a hiccup but got better with time. Thanks Fouzia and Imad for the continous support and assistance to ensure a smooth trip. The fact that you'll dealt with the hiccup quite efficiently is commendable

A small suggesstion: please get the hotel bookings confirmed a week prior to the customer's departure to avoid the issue that i faced.

All the very best to you and your team!

Very well co-ordinated trip, hassle free and tension- free trip.
Thanks Avinash.

Trip was good. My return flight was delayed for 7hrs i dnt receive prior notice from both agent and flight authority. It would have been better if i had received prior notice. Except above issue everything waz well organized.

Tripfactory does a very good job in planning my whole trip to Singapore.
Since they assign a representative for each trip booked it would be easy to directly contact the person and get the things resolved.
I had an issue with one of my tickets at Sentosa and upon raising the concern they resolved the issue very soon and made my day.
Even the hotel that was provided to me was very good, and the local(Singapore) agents who came for pick up and drops were also on time most of the times.
But tripfactory can link up with some more hotels and provide more options to its customers.
Over all its definitely a 5 star.

Overall, the trip was fantastic and could manage the whole itinerary as planned. I did get the whole package at a good deal which encourages me to recommend this company to others and for my next trip. Special thanks to Falak for being there for every query we had and helped eliminate all the anxiety we had.

I would suggest as a room for improvement, to have the same team to handle our queries while we are in our destination country. The agent in Dubai was not helping us around and we could not contact Indian numbers from there.
Although Falak gave us the option to contact her in case of any queries, international calls were expensive to get this reported.
Another suggestion would be to avoid Fridays while having trip to UAE as shops are all closed during till afternoon.
Driver came late on 1 day resulted in a rush to finish of the planned trip for the day.

On an overall, I would recommend Falak to be my agent for the next trip and would rethink if there is no such option.

First of all thanks to my travel agent Vidya for guiding us from the day we didi the booking till the last date.

There was some confusion in the meal type due to some miscommunication between the resort and agent, although it was resolved asap.

Overall experience was awesome.

It was truly a pleasant trip with family, thanks to TripFactory for making the journey and stay so comfortable for everyone, especially senior citizens. Special thanks to Ms. Prajna Ramesh Hegde for being so helpful and patient with us answering all our queries and making us feel confident to go ahead with the trip.

I would like to Thank you Trip Factory for organizing such a wonderful Trip to Bali.Everything was well mannered and coordinated .We enjoyed our honeymoon a lot and we covered all the beautiful beaches,Temples and other places in Bali.
Thanks to Samson for providing us a complete Package.
Looking forward for Next Trip with Trip Factory.

Thanks & Regards
Ajay Gupta