It was our first vacation together and that too, outside India. It was a memorable trip for us. We had a lot of fun and enjoyed our stay there. We started our trip from Hyderabad and our first destination was Phuket. And it was such a wonderful place. Nice weather, very nice people, great hospitality from Club Bamboo and Resorts. Very helpful staff.
Not so much crowd, traffic, beach was just couple of kms from our hotel. Phi Phi islands tour was awesome!! Just that we wanted more and more, but it got over :)
Next we went to Bangkok and it was lot different than Phuket. City life, Big Shopping Malls, Christmas decorations all around. Busy but beautiful place. East Makasin Hotel was nice and comfortable. Smooth checkin/checkout process there. Loved that about the hotel. Safari world was awesome!!!
Arrangements from Trip Factory was quite good. There was a small hiccup at the starting when we landed in Phuket Airport, but apart from that, everything else went all smooth.
Apart from all the good things, couple of pointers which would help others planning for similar trip there.
1. The transit time at Bangkok (to Phuket) - we got 2.5 hours approx. and there was lot of things to be done in that. So i would advice to try to have around 4 hours of transit time there.
- Get Visas
- Get a Thai Sim Card, and recharge for 7/8 days atleast.
- get security check done for next flight.

2. City Tour at Phuket and Bangkok - check how much time will be covered in this and where all they will take you. Get this information upfront itself, and plan some other activity on your own for the rest of the day. Bangkok half day city tour- if there is any option to opt out of it - that's better, you can plan much better things to do instead.

3. It would be good if Trip Factory could let us know before hand, how much time it would take each day for sight seeing, and what else can we plan for the remaining of the day (good options), it would be very nice.

I will look forward to plan more trips from trip factory based on whether i can get some improvements in the overall tour arrangement :). Thank you.

The trip was well planned and itinerary perfectly completed. All the sectors were booked properly allowing for ease in our travel experience.

Rashmi was good in following up and assisting. However, all hotel bookings were done for 2+1 instead of 3+1. I had to call for this at every hotel except last hotel in Amritsar.

The hotel in Dalhousie is bad in terms of ambience as well as food. Service is fine. We skipped one breakfast as we didn't like the quality.

Hotel in Manali is good in service, ambience, location and food.

Our trip to Andaman and Nicobar meet our expectations on every level. this travel agency demonstrated her care and concern for understanding the needs of our group, and the experiences we had while traveling confirmed at every step they understood our needs . We traveled for 5 days as a multi-generational family of ten. Ages ranged from 7 to 78.

Some more details ,
Rooms : Excellent
Location: Excellent ...near to Airport walking distance from market.
Food: Good food
Wifi: was not working when i visited but they claim to have wifi.

staff: is supportive.

Thanks for designing a lovely trip for me and for my friends as it's my third trip from Trip Factory and it's Always give me a satisfaction and Confidence to always plan my travel with Trip Factory ... Would like to Thank my Trip Advisor Shruthi Singhal for taking care of all the things and making it a memorable trip for me and for my friends.... looking forward for many more trip's from Trip Factory....Thank you and wishing you a very Happy New Year to the entire Trip Factory family...Great job Team

Shreya was very cooperative and responsive to our queries and concerns. The trip was well planned with evenly spaced out events. The entire trip was comfortable and hassle free. Only issue was the choice of flights which could have been better....... maybe if the trip was planned earlier. Otherwise, it is highly recommended for family trips. Kudos to Shreya and Tripfactory!!

It was a great experience going to dubai with tripfactory as our travel partner. The travel expert was really cooperative and helped us as and when required ,even at midnight she was on call helping us. Wonderful experience.

Very well planned. My parents being senior citizens had amazing time in Dubai as entire trip was planned, designed considering their age and convenience. Surely recommend to all my known ones. Special thanks to Varsha Monhanty. She had taken care of every detailing I had provided. Thank you so much!! Looking forward for many trips in years to come!

Positive:
Overall Am satisfied with the Service from Trip Factory. The team has established a good communication channel where in the problems can be solved easily and effectively.

Improvement Areas:
The Accommodation in Jaipur ( Red fox Hotel) is not upto the mark). It claims itself for a 3 star rating but the hotel doesn't deserve that rating. Please avoid recommending that hotel to the customers.

It was my honeymoon and it can't be better than this. Andaman islands are the best place I picked for my special trip and Tripfactory was the best agency. Everything was planned even without the mobile network we didn't face any problems in communication. They managed everything for the trip and time time we spend there is a life time experience.. Thank you trip factory for such support and a great experience. We would definitely recommend Tripfactory.. In fact I have already did to many friends who are looking for a trip. We had an amazing time thank you for the memorable trip. Cheers!!

Dear Team,

I would like to thank Trip Factory Team for their excellent service provided throughout my recent trip to Mysore-Coorg, especially to Mr. Soumyadeep, Satish, Rashmi & Mr. Raghu.

I will advise Team to make clear from the Customers during the time of booking how many places are there in the selected destination and should advise customer that to cover these how long our tour duration should be. and which type of Hotel they prefer, either 3 star or 5 star and which vehicle customer prefer, either small vehicle ie Hyundai or Toyota, so that there will not be any complaints from customers point of view, as Trip Factory's provided driver was very punctual all the time, soft spoken and co-operative from day one until drop up to Airport. My regret is that during my booking I didn't give preference to more comfortable vehicle.

Trip Factory Team's emails, sms, phone calls were there all the time during the trip, which was very supportive which is more commendable.

I recommend everyone to go further with Trip Factory to their favorite destinations and on the contrary I recommend Trip Factory to add more destinations to travel within India, as from my point of view.

Thanks to Team Trip Factory.

Regards,
Krishnan

Everything was very good! We enjoyed a lot! But the boat house (Ostrich House Boat) in Alleppey has very bad maintenance. There are lizards and cockroaches everywhere. This trip would have been more better if that houseboat was in good condition. Everything else was good. The transportation was also good.

trip was awesome. Thanks for managing my entire trip. Everything was on time and I got prompt response from everyone either co-coordinator or driver.

trip organised very good but return fligt air india express very very bad

It was a business cum holiday trip to Hong Kong and Macau and All credit I would give to Priti first for having me as a customer of Tripfactory as its a new cpmpany and to convince to take a package from you, secondly guiding me and giving tips what type of package best suitable for me and my wife, thirdly getting the best price, arranging everything form start to finish in a very smooth way, hotels ver very good Macau was amazing, tour guide were helpful, food was great specially Indian food in the hotel.
great service by Hotel Harbour 8 degree for providing Shuttle service to Tsim Sha Tsui.
Places which we visited were all amazing all in all an over all best trip of life and all credit to Priti from Trip Factory.
If I am able to give I will give 10 stars to Priti.
Heartfelt Thanks to her.
Will recommend to everyone.

Nilesh Mittal

It was a wonderful experience.a big thanks to trip factory team for all the arrangements.. over all a memorable trip.. good luck trip factory team

Value for money. Good internal processes to track the Status.
Excellent coordination in Singapore.
I specially Thank Taha Khanum for clarifying all queries before boarding the flight.
Little bit disappointed for the last minute changes in the hotel.
Overall Trip was good .

We had opted Trip Factory for our most awaited Agra-Rajasthan Tour this Dec. I must appreciate the efforts from trip factory team's end to make our journey a memorable one. Yes we had to negotiate a little on the choice of the hotels. I would recommend to check the hotels personally before giving a heads-up for booking. The hotels in Agra- Siris 18/ jodhpur- KUnchaman haveli and in Udaipur- Ram Pratap Palace were really cool! But HIGHLY DISAPPOINTED WITH ASHAPOORNA IN JAIPUR. The rooms were terrible. The standard room bathrooms were not even enough for 1 person. It was dirty. The room was damp, and was stinking throughout. Later we were upgraded to Suite room, which was even worst! the Bathroom curtains were like someone moped the floor with them, the tap was broken. The floor tiles were dirty., the room was equally dirty, the linen was stained with body fluids and kumkum. The sofa had a thick layer of dust. The window panes were DECORATED WITH PIGEON shit!!!
Nonetheless .. the trip was overall good. Though many of the places were not included in the itinerary, and would be charged extra if visited. But again the car alotted to us was upgraded, the driver Mr. Mahesh was a good and generous fellow. Yes I would appreciate the use of technology by TRIIPFACTORY -" whatsapp group" was a good idea. The team members did call and follow up in midst of the trip about the journey.
We are glad we opted Tripfactory for our FIRST ever long trip.. but guys you can do better!

Would like to thank Taha for always being there, whenever we had any issues. She ensured all our doubts were clarified and any issues resolved soon. There were few initial hindrances before we left from India (as our trip advisor had resigned). Taha made sure all open ends were addressed effectively. Ours was trip from Mumbai to Singapore for 5 days. I had read some unpleasant reviews of hotel assigned to us initially. When Taha got to know my hotel concern, she ensured a different hotel was assigned to us. Thanks Taha. The trip was well managed..

Highly Recommended.. Best Service.