Excellent!

I booked a tour to Dubai with Trip Factory. Maria Priyadarshini gave regular updates & information during our planning stages. We also revised our plans several times but she was patient & followed up with us to check if she had our dates/plans correct as we had made several changes.

I had read a lot of mixed / negative feedback but can say that we had a GREAT experience considering that they are located in a different city from where I am. We created a whatsapp group & communication was easy.

Also the Dubai Agent - Royal Arabian - great service.

What was promised was delivered. Thanks Priya for all that you did - Yes the Biryani treat is on me.

At Dubai too - It was awesome service.

Super awesome trip, well planned and coordinated. The experience was great trip factory did an amazing job the stay and the entire trip was very comfortable. Me and my friend went for the trip to Bali initially were a little sceptical about how the trip will be as we both girls were traveling abroad on a trip for the first time but all tnx to trip factory they planned the trip really well and it was very comfortable. The itinerary was well planned. Though we went for a 4 days trip but the whole experience was equivalent to a 7 days trip. Thank u trip factory for giving us a wonderful trip. It’s value for money. Thank u Sumit our agent at trip factory who was always helpful and ready to clear all r queries. Tnx for making the trip so smooth.

Falak,

I had a wonderful experience for the trip I went to Dubai.

Daily communication on what is next day itenary made us feel really good.

The punctuality of every individual was superb.

I see ahead to book my trips with you and refer my friends as well.

Falak, All this happend only because of you and thank you so so much for all your help in planning our trip.

Regards,
Sharath

Again Thanx for wonderful trip. This is my 3rd trip from trip factory & will look forword for my next trip plan with trip factory..😊😊😊

Very well organised. All the things/stuffs were taken care/arranged properly. No issue faced throughout the trip.
Very happy for all the support / co-operation. Great job team. Thanks.

It was a memorable trip and the co-ordination was very well managed. Swetha was really helpful right from the day i started planning till the last day of our trip. Her suggestions came in really handy at few times. Arrangements were good.
However, I would have loved to see if the drivers also were like a semi guides, Jaipur city driver/guide was manageable but we had some difficulties at other places where the driver was a stranger as well. Itinerary was helpful but little more details with driver would have been better.
On the contrary, Special thanks to Raju our second chauffeur, he was a professional without a doubt yet a very friendly person. He was very kind to us as we were travelling with our young daughter and took multiple breaks yet we were on schedule.

Good Luck Trip factory and Thanks Again!

Cheers,
Guru

Overall experience with TripFactory have been very good. Team is attentive, adding whats app group before travel is good way to remain in connect while travelling. Call by team for changes to be done in Flight and reminding various things related to upcoming trip is also good. Overall look and feel of TripFactory website is quite light weighted and very good user experience.

Improvements:
1) Though i had local contact details in Phuket but it was missing in Bangkok. So all local contact points should be available before hand.
2) Phi Phi Island Tour - It turns out to be bit waste of money as tour needed to be done by Big Boat only. Due to this we stayed on boat for most of time except at lunch. Unable to drop by at any of the beach there. So best possible activities must be presented before hand and booking must be suggested accordingly. For E:x: at phi phi island further tour should have been done by Long tail boat. With this we could have visited http://www.phiphi.phuket.com/beaches/maya-bay.htm. But we were unable to do so. I wish it was suggested to us before hand.

Aleem have been very helpful overall.

our trip at mysore and ooty was very nice , trip factory was very helpful in sharing mutiple quotes while planning the trip and was in regular touch during the trip , will for sure recommend to other friends of mine.

Srilanka! It was really beautiful and a good experience I should say.. thanks to Priya N for her continuous support in making this trip for my family a memorable one...Will surely look forward to work with them in the future!

Would say Very good service from Apeksha Agarwal and Trip Factory Team.
Pro's- I liked the way they had organised my trip to Bali. Trip factory interacts very good with the customers and understand what ever is needed for the customer satisfaction and security it might be Insurance, Sim card on arrival, well maintained Hotels, contact points in case of emergency. I would definitely recommend Trip Factory and Would like to encounter more trips/holidays with them in future. I would appreciate Apeksha and thank her so much for her efforts in making my trip a memorable one.

Con's- The guide didnt give much information about the places we visited and no much information was given about the historical places. The sim card was given but not supported with its usage and recharge process. Guide took us to hotels and shopping places where it was very costly. The 'Sun and hotel spa' booked for dint provide extra water bottles. Per day only two bottles was given. Kindly suggest you to try to bring in changes in all this.

My Trip to Andaman & & Nicobar was fabulous. Thanks to Mr. Royan Gerald Raj from TRIP FACTORY & even TRIP FACTORY TEAM for arranging such a fabulous trip.
All the co-ordinater were perfectly on all time.
Really happy with the service of Trip Factory & Dream Journey .
THANKS TO THE WHOLE TEAM.
DARSHAN K JAIN

The entire trip was well planned and executed, All the members were cooperative and made the trip a memorable one , it gave us a feeling that we are in our home country itself. Though a lot of people be thanked we are not aware of the names BUT Deepak & Manish thanks a lot as you were with us at the time of need guiding us

Had an amazing time at Singapore and malaysia. All thanx to tripfactory for arranging the tour with supportive staff. Will surly select trip factory as my travle partner for my next trip and all those who are reading my review please select tripfactory for your package and just leave everything on them u just enjoyyyyyyy....

Thank you Tripfactory for the amazing arrangements.. We really had an awesome trip. Special mention about our travel Advisor Mrs Rashmi.
Rashmi - Sorry for all the multiple calls we had given you for change in the itinerary..Thanks for accommodating all my requests.. The stay was so comfortable. Everything was just perfect. Your effort has really helped in making my trip a memorable and safe one.

Lastly, thanks to the driver Mr Syed , who had accompanied us to all the places wherever he felt it was unsafe. Do recommended this driver in your next trips. It would definitely becomes a plus point for your business.

I'm surely gonna recommend Tripfactory to my friends/relatives..!!

Good Job Team :)

Very well organized trip. I think we were able to make best use of our time in Goa due to carefully thought out tour program.
Every thing went smoothly as planned. Trip factory reps regularly followed up to ensure everything was all right.
Sight seeing program was elaborate, and yet not very taxing.
The driver, Manguesh, was punctual, courteous, accommodating and very helpful.
The hotel, Marina Bay Resort, was just basic.

It has been a very good experience both with TripFactory as well as Ramada Jaipur.
The stay at Ramada was very good and comfortable . The hotel presents a very lively and pleasant look right from stepping in. The ambience is very good . Staff is cooperative. Breakfast was very good with variety of items , well prepared and displayed.
Roof top restaurant gives very lively look and great dining experience . Food was very good.
It was a great experience at Ramada Jaipur.

The experience with TripFactory has been equally great . Their follow up has been very good and appreciated.

Thanks to Trip Factory and Mr. Samson for arranging such a organized trip to Bali, Indonesia.
Plan was excellent and everything gone according to plan. The guide, hotel and vehicle are at the top class and very professional.
Only problem which I have faced is, they have not included check in baggage for the return flight. So finally I have to carry all my luggage in cabin with lot of difficulties.
Initially struggled to contact trip factory when Ms. Kanaka was coordinating, but everything solved when Mr. Samson replaced Kanaka.
I have already suggested trip factory to couple of my friends and will do the same in the future.

Regards
Mithun

Good experience

Trip was fantastic family truly enjoyed, tour guide was very humble and helpful

Disappointment was not able to reach coral island courtesy mother nature..no regrets though

Area of improvement is the choice of hotel being provided to the type of client taking a trip, checkinn hotel had cigarette burnt bedsheet and being on road had noices over night.
D varee was too good
Overall hotel staff tour guides and vehicle logistics were courteous and on time.
Jey airways was clear dissapointment bad kept flights.

Thanks to you falak for helping us i appreciate your time and efforts
We took home great memories and looking forward for many such with trip factory.