Thanks for making my trip troublefree and one of the most memorable one. The driver was courteous and very polite, he told us about the places and also translated things for us as we were new to the place and had some problem communicating with locals. I am looking forward to book my next trip with you. Thanks and keep up the good work!

Dear Bhavya,

It's very nice to Interact with you for planning my trip. Really it was good and had a very good time. Below is my feedback.

Pros
1. Your team efforts are really great and continue follow up during the trip and getting the complete update on timely basis.
2. Dealing with the respective hotel team and providing the confirmation vouchers
3. Providing all the required documents for claims and reference.
4. Giving the details of the places to visit near by and providing the complete guide for the trip.
5. Dealing with Cab agency and providing the required cab details and timely pick up and drop at Airport.
6. Quality of the Cabs provided is too good.

Cons
1. From the beginning I was asking the same question if the travel Itinerary shared with Cab or not and finally my assumption came true and it's not shared. Due to this I have to spend extra amount for the travel, but still missed places provided in Itinerary.
2. Even though plan is 4 days, one day we didn't go anywhere due to the proper discussed Itinerary not shared.
3. As per Itinerary it should be AC cab, but most of the time he didn't put. Even if we ask keep for sometime and turned off.(Not used first 3 days).
4. Even though Nashik sight seeing included in Cab, but have to take Auto to cover all the places and these charges are extra.

Finally Thanks for providing wonderful vacation and please try to correct these from the next travel to make more joyful holidays.

Thanks
Rajesh,

We have had an amazing experience in andaman and i would like to say thanks to our agent Sourav and Trip Factory. Me and my co-travelers enjoyed the trip to the fullest and we have never had a bad experience or a problem anywhere. Sourav was most supportive, responsible and was available whenever i wanted help or doubt. His timely service and support made everything perfect. The tour operators in andaman was also very supportive and offered us a great service. I would definitely recommended tripfactory service to any of my friends or family for their future tour plans.. Once again thankyou very much

First & foremost, I would like to THANK Mr.Zaid for displaying extraordinary customer-centric skills. The tour was well organized and covered a lot of ground. Our tour guide in Jaipur and driver was very knowledgeable and made the whole trip very enjoyable without compromising on safety.

We were supposed to visit Kashmir however due to bad weather and heavy snow fall, the flight from Jammu to Srinagar got cancelled and we were really worried about the safety and had no clue whatsoever but that is where our travel expert Mr.Zaid pitched in and made sure we are comfortable. He not only arranged a return flight but also made sure we didn't go back home feeling helpless & frustrated. He went ahead and arranged an alternate "Golden Triangle Tour" comprising Delhi/Agra/Jaipur. All this was managed & arranged in a span of 2 hours, one could imagine the pace at which he must have operated to make this possible that too when the Republic day was just a day apart. The hotels were awesome and so was the ambience, hospitality, care and food.

I MUST say that,this was the best experience I had in last few years. Would like to congratulate Mr. Zaid and Mr. Manish without whom this would have never been possible. I strongly recommend Trip Factory to all the travel lovers !!!

Wow the trip awesome tey gave wat tey mentioned in the trip details,the person who guided was ultimate

Nice and complete arrangements by Tripfactory. Every aspect was taken care by Tripfactory. Thanks for all.

I would like to suggest that Tripfactory should give full itinerary like travel time, boat time, sightseeing timing to its customers so customers can adjust their plan. In my case, only list of sightseeing was given without any timing of boat and sightseeing timing was given.

TripFactory really have well designed packages. Even if you don't have any idea about where to go and what to do, it is the best website to search for.
We have booked kerala holiday almost 2.5 months back from TripFactory. Location included was Kochi, Munnar, Thekkaddy, Kovalam, Alleppey.
Now, about my trip,
We decided to go with TripFactory in november and contacted from website. Surprisingly, we had to call back multiple times to assign us a trip expert. Looks like it was a weekend and they are out of staff. The response time was long to design a trip and give quotation. Also, after booking I wanted to change one of the hotels, that also took 2 long days, again after follow up. So was not really satisfied with response timing at earlier stage.
Finally, everything was set and we started on 21st jan from Pune. As other told, TripFactory representative was not there on the airport. But before 2 days of the trip we got driver details and contact number. So we contacted him,and he was there within 5 minutes.
Our driver Mr Sinu is a nice person and was a guide throughout the trip. Very punctual and calm.
In Munnar we selected hotel The Leaf, and it was highlight of the entire trip. Very nice resort with tranquil environment. Really enjoyed our stay there.
In Thekkaddy, we got Coffee Route resort and it is also a good resort to stay. Downsides are food and non AC rooms.
Thekkaddy is a very green place with spice and coffee plantation. Nothing to see here except Periyar wildlife, but very good place to relax.
Kovalam is a beach place with clean beach and with so many tourists around. Its a good place for beach lover, else can be avoided. Since it is at extreme south of the kerala,you spend more time on road.
Hotel Sea Rock is good just for the sea view from hotel, otherwise below average hotel. Not worth paying for it.
Till now, we enjoyed our trip as everything was well arranged.
Now starts the worst part of the trip - Rainbow houseboat at Alleppey.
They are the cheater organization. We booked 1 bedroom deluxe houseboat, but what the gave us was 3 bedroom houseboat, where other 2 families were staying with us. There was nothing on the boat, no water, no electricity for long hours and no maintenance. Very dirty room with cockroaches and lizards around.Food was not at all good.
On arrival, they gave excuse of some labor strike and apologize, but local contact told us there was no such condition.
On of the Sr citizen person called his agent and asked for total refund and he was agreed to do so after talking to Rainbow cruise management. I expect the same response from TripFactory also. I would say, you should black list such companies.

Overall trip was good if I keep aside frustration and anger of Alleppey. Looks like we paid some what more amount for hotels at each places, but arrangement was good.

My message to TripFactory would be, keep it up with package design teams, however need to look for customer care and other support teams.

Trip was awesome. Trip-factory team is highly cooperative and always been in a touch.
Nisha M is the best travel expert. I highly recommend her to plan trips.

Hotel (Peninsula Beach Resort) location and food were good but their room service was very poor.

Jaipur Hotel Golden Manor
Hotel was Good however the staff not so, we asked for an extra blanket since it was very cold and rather than just sending 1 the staff actually came to the room to check why we needed it. They were out of a few breakfast items also before we could finish.
Ranthambore Hotel Ananta Palace
Hotel & Staff were very good and polite. Food was average. On the 2nd day of our trip a huge group of Collage students arrived who had an open air party right outside our room till 12.30 at night which caused a lot of inconvenience.
Agra Hotel Siris 18
The best hotel & food of the trip, it was expensive but worth it.
Delhi Hotel Bonlon Inn
The worst hotel & food of our trip, i had specifically asked for a non-veg hotel but this turned out to be a Veg, we actually had to order KFC, the staff of the hotel though was very kind and helpful.

Our driver was on time to pick us up from the time we landed in Jaipur till we left Delhi, he was simply brilliant & got us connected to all the best Guides & shopping spots, his driving skills were 100% safe. Overall the trip was fun even though we had a few down moments. I will definitely recommend Rajashree for any friend or family looking for a holiday.

Very good followup. Delivered, what is promised.
Good suggestions given while finalising the package.

Really we had a very good trip-- your transportation's and accommodations were pretty good except the guides
The pick up persons were very prompt and also kept timing I am totally satisfied with service of Trip factory representatives specially Avinash in Port blair.
Niel Island was very good place and also the accomodation at niel island Perl park beach resort was amazing.

Each and every family member's had a unforgatable wonderful trip.
Thanks to Prasanth who co ordinated from the beginning to end.

Thanks

Murugaraj M

Thank You Trip Factory!!! We had an amazing trip to Kerala!! Vanishree K M you were indeed of great help to us through out planning and organizing this trip. I really appreciate your patience. Thank you for being a wonderful guide and friend.

Thank You Trip Factory!!! We had an amazing trip to Kerala!! Vanishree K M you were indeed of great help to us through out planning and organizing this trip. I really appreciate your patience. Thank you for being a wonderful guide and friend.

Well organized trip

I wish to highly recommend TripFactory, an excellent travel agency and the travel consultant Kusum Mili who made it a memorable one for me and my better half

Lifetime experience to walk around the snow and to see the snowfall. The hotels provided had delicious foods and very helpful staff. These four days were my lifetime dreams since I was expecting such weather since childhood. Tripfactory made this happen in real. I am very thankful for arranging such a memorable trip.

I expect more such type of good and economical packages going forward.

Thank you very much again.
Rajesh Sawant
Cel No. 9987020603

Hi

Trip to Andaman and Nicobar islands

Thanks for providing such a wonderful experience and its very good decision for selecting you people as trip assitance. Im really surprised the way they make arrangements so faster .We actually travelled in the month of nov but it takes some time for me to write a review due to other travels and work .Also the real value of tripfactory understood when my colleagues booked a wayanad tour with a worst tour package company called Rippleholidays for office tour such a pathetic situation we faced with them.That time i realized how tripfactory treated us and it such a big mistake for not taking tripfactory for kerala tour since its planned by office team (nothing we can do ).I strongly recommend tripfactory for my friends for sure.

Thanks a lot to shiva .Such a friendly and cool guy.Did a awesome job .Keep rocking shiva who made all arrangements in a swift.Thanks to all the ones who made it nostalgic and memorable
By Reeeshma & Aneesh

thank you for working with us prior to the trip in terms of the package options, pricing, revisiting the sight seeing places, booking, payment, confirmation, and sharing the local points of contact.. this continuous engagement helped build a trust with TripFactory..

the welcome at Thailand was great, we met the person at Gate 10 as suggested, and she immediately handed us a local sim card, which we hadn’t expected!
we had a Toyota Camry to pick us up and take us to Pattaya, but unfortunately got dropped off at the wrong hotel, and used Google maps to walk to the right one which was a kilometre away..
the initial hiccup was when the hotel folks did not let us check in till 2 PM, din't give us three beds as promised, and breakfast was restricted to two people.. but after that, things got better, and it was only good times, and awesome memories..

we were a road away from the beach, and could walk whenever we wanted to, the hotel being in the heart of Pattaya city, we could go shopping on our own free will..

the cab guys for the Alcazar show, coral island and other sight seeing places promptly showed up at the hotel on time, and the experience was seamless..

the local numbers given were reachable at all times and quite helpful with our queries..
thanks to TripFactory, we even had complimentary lunch at an Indian restaurant in Thailand!
we liked all the sight seeing places like the safari, city tour and coral island, also the itinerary was well planned, giving us enough time for ourselves to explore the city..

overall, it was a wonderful trip, and we would like to thank Manju and the TripFactory for enabling the great experience

Trip to Andaman Islands.
The overall experience is a professional handling and we were satisfied with our journey. Mr Akshith Nithin at Tripfactory was informative and helpful with travel arrangements prior to the journey. The local representative at Port Blair, Mr Abinash, who co-ordinated the journey with other representatives, did a very good job and we felt very well taken care of. He was very attentive and had a pleasant as well as professional approach. Taxis, speedboat to Havelock Island and the flight from Chennai with Spice Jet went very smoothe and was totally reliable.

The only let-down were to of the three hotels that we stayed in. The only one that delivered according to standard (****) was Sea Shell in Port Blair, which levelled our expectations. However the other two hotels had lots of issues and were far from the four stars that they want guests to believe.

Peerless Sarovar Portico in Port Blair was far away from the city of Portugal Blair and there is nothing outside the property apart from a lovely beach...not swimable though due to crocodiles. Restaurant is excellent although slightly pricy. The room is ok, more of a 3 star standard, basic but with a nice balcony. Shower curtain dirty, otherwise was cleaning satisfactory. The check-in was not welcoming, but the following day the hospitality was better, due to change of staff. To sum it up: a 3 star property with a good restaurant and a scenic view.

Symphony Palms Beach Resort at Havelock Island was a rather bad choice in relation to price, category and expectations. Lots of issues here. Accommodation consisted of large cottages,although rather dull and gloomy inside. A vivid animal life in the washroom consisted of lizards, mosquitoes and a giant cockroach. Hot water had to be ordered in buckets (½ hour waiting time), which was a minor problem, but you had to plan your activities. Service was slow ore sometimes non-existent. Breakfast buffet with a reasonable variety of items, however with a low quality; canned (low budget and artificial) fruit juices, (sometimes) cold food items, and fairly tasteless. Tourists allowed to drive with motorbikes and scoters on the narrow pavement leading to the cottages was a hazard as well as a peace eliminating appearance. Food in restaurant on the costly side, but good alternatives on the road outside.

Hi All,

It was over all very good trip and i thank Praveen and tripFactory for giving such nice experience.

Initially while i was booking in tripFactory there were some bad comments were there in that some are true some are false.

1) Till booking we get call from TripFactory but after full payments we need to try to catch them for information.
2) Last day of my traveling got the pickup details. It would have good if you provide all details a week before.
3) Please be response to the users for there quires and send some regular updates on destination weather and place information.

But here good part is after reaching the Andaman we got Trip Coordinator as Abhishek (http://andamanholidaydreams.com/) was very good and professional person he has explained all the places and pickups and all on time.

In Havlock Praveen was our driver he too was very professional and co-operative person.

Overall it was very good place to visit and dont miss the scuba diving.

Thanks,
Gururaj