(+)
Driver was friendly, cooperative.
There was no hitch anywhere.
Trip Factory was helpful in response to AI ticket cancellation.

(-)
Detailed trip depends on the driver-cum-guide. Many in the list of sight-seeing spots are conditional - like
1) What can be managed to see @ Guwahati is left to the discretion of driver as we are ourselves unaware of temple timings etc.
2) museum @Guwahati closed on 2nd saturday etc.
3) Bihu dance @ United 21 not available.

Ginger Hotel @ Guwahati
- just a budget hotel and location not very convenient . Nothing in the immediate vicinity of hotel. Expected a better one - value for money.
- Door lock not functioning properly. Needed assistance everytime we had to enter the room.
- Service satisfactory

Centre Point @Shillong
- Good. Central location. Food at restaurant quite expensive but otherwise good.
- Service satisfactory

United 21 Grassland @ Kaziranga
- had faulty hot/cold water taps . Had to make do with cold water.
- Breakfast service would start not before 8 or 8.30 which cuts into our programs later.
- Service satisfactory

- Expect quicker response from TF to problems/queries/doubts (specially pre-trip) than the average 36 hours I experienced.

Amazing Experience,we are family with one kid and infant.Nice experience.Covered all places.

We were looking for quiet get away rather than the regular tour. Suganthi was a great help in putting together the right holiday at Windy Woods Munnar. Very helpful and courteous. During the trip we received calls from Tripfac tory enquiring if we were comfortable. Shows they care.
Windy Woods was a great place and the right choice by Suganthi.
Thankyou

Trip was very nicely arranged. Arun was very courteous. He really suits the way customer service should be provided.
overall trip was nicely planned ....we enjoyed the trip.
only why i am not giving 5 star is that. Agents at various points should plan the beach activity on the basis of High and Low tide. we really missed few things like, on coral island (Bridge) we actually have to visit during Low tide of sea water , but we went when there was high tide. So we missed seeing of star and jelly fish there. on few occasions car drivers coming late to pick us. If such things are taken care then it was a very good trip...
Arun keep it up!!!

It was an excellent trip. All arrangements were made smooth and well-planned. Thanks to Vinay for all extended support and tips. Driver Sunil was well co-operated throughout the trip.

Thanks to Trip Factory!!!

we booked our Kerala Trip on a very short span of time.... The plan was decided at the very last moment, and Ashish our travel advisor.. helped us all the way and gave us the hotels we desired for and wherever not possible suggested , other options which turned out to be really very nice..

Trip factory takes good care of its customers and ensures that one has a pleasant stay and a cherishing trip.. Thank you trip factory for a memorable trip to God's own country....

Looking forward to a next trip with you......... soon.. :)

Overall experience was nice. Nishant,my trip organiser helped me with every detail I asked for in orgainising this trip for my parents. As per their feedback, hotel staff in Jaipur was little less responsive to their queries. Overall a nice experience, looking forward for more such experiences through trip advisor.

Hi guys,
First of all thanks to Trip Factory for arranging such awesome holiday trip.
Let me start from first day as we missed our flight at kolkata and reached Kochi late night,still the transfer was managed very well for us and thanks to the cab driver he helped us in local sightseeing of Kochi on the way to Munnar, the next day which we could have missed due to late arrival at Kochi previous day.
On second day we were at Munnar where we enjoyed the local sightseeing and had stay at The Rivertree for 2 days and it was comfortable stay.Hotel rooms were neat and clean and the food at Café Paprika was so delicious and above all overall staff were nice and co-operative.Would love to stay here again if ever been to Munnar.
Then we headed to Thekkady and as said earlier here also we enjoyed the place and had a good accomodation too.
And finally we headed to Alleppey for our houseboat cruise and it was a wonderful experience for us.It was very neat and clean and the food on boat was tasty and above all the staff on board were very nice and they made our boat journey memorable.
Last but not least our cab driver cum guide Mr. Binumon Sadanandan (BINU) was a nice guy.He was helpful and co-operative, always there to help us in every possible way and above all he was very punctual.Coz of him our journey was safe and smooth without any hiccups.
As it was our first holiday trip we got more than we expected and it was memorable one :-)
Well Deserving 5 star Rating to Trip Factory Team for their perfect arrangements.
Looking forward to book more trips in near future.
Thank you Guys.!!!!!!!! :-):-)

Overall experience with trip factory is nice ..i would recommend to my friends and relatives..me and my wife are appreciating trip factory for the service and dedication towards customer satisfaction..except my travel expert roopa , other members in trip factory like sameer and sadhvik from operational team is helped in day one of my trip . But actually mismatch happened in guide program list and in my iteniary.

I tried different planners makemytrip, yatra cox and kings checked with everyone but the response was bad they never wanted to help in small trips all they were looking for are premium customers. The worst part is cox and kings executives were so reckless and uninterested that they sent requested quote after 2 weeks of enquires with almost 30% higher the price.Between all this i was suggested by a friend to look at tripfactory

I must say i was immensely satisfied with the way tripfactory responded when i started to plan this trip. Rashmi with all her patience helped us in a great way with all the confusion i had she did suggest in a practical way and in my budget, i really wish her do best and thank you for organising this in a planned way.I can definitely say to trust these people in suggestions.
Abshiek in port blair and Mansoor in havelock did a great job in organising us between visits between places if i could point anything that could be better is the way they organise the pickup it was little late also cellular jail does need some kind of guide hope i was suggested instead of wandering not knowing the heritage site , They responded well when such happened even came in personally to check everything was ok, which was a great gesture in busy schedule.
and


Things to remember and check before starting the trip.

1. Flight and timings and meal included in your ticket because meals brought separately are not worthy of the cost.So make sure add it up inclusive of ticket, I hope tripfactory suggests people on this.
2. Do review and discuss what type of hotels you prefer to stay.I took shompen in portblair which is good center of town, and symphony plams which was topnotch must stay place with beautiful private beach.
3. Do take suggestion of restaurants because food is a bit unworthy for its cost in andaman, When u spend do it at better places.
4. You will have internet only at hotel lobby's so plan accordingly no 3g/4g very bad 2g cellone BSNL is only 3g over there.
5. Please dont take this cake and wine thing in honeymoon package not worthy at all cake reminded of 1990's cake thank you for childhood memory but ice cake would be lot better and wine is sula brut (seriously), If i had to pint something negative that is the only thing.
6. Scuba Plan it as early as possible if you want to see the beautiful un disturbed ocean bed.
7. Careful with your luggage on Cruise no tags just leave it tr so any one can pick it up.
8. No phone signals at some parts of havelock, Mainly kalapattar beach so plan you pickup and drops exactly.

Finally it was a great trip and i will defiantly plan with tripfactory again for my future trips i suggest people who read this to do so. Thankyou for taking care of us it was a worthy trip.

It was an good Trip. This was my first trip booked online with trip factory & am very happy with it.Trip Co-coordinators,Cab drivers all were very supportive & Successfully managed all things
Accommodation was also good.
Thanks to Avinash, Surajit all staff memebers!

Perfect Arrangements.
Well Deserving 5 stars Rating to Trip Factory Team! Specially Rahul :)


Our trip was good, well organized, enjoyed alot.
Definitely Recommended to all.


I will also look forward to book my trips with Trip factory.

Thank You Guys!!

Organized very well and I am fully satisfied with your hospitality, looking forward to do more trips and recommends others the same.

Once again thank you so much :)

Regards,
Murali

It was a great experience. Everything was well planned and as per the itenary shared with us.
We would definitely love to plan another trip with trip factory.

Everything went fine, expect the Service in Gold indian Resort, Coming to Elephnata beach sconkerling has been included in the package, but guide is opposing to take (Couple) all at a time and he is asking us to buy the the Sconkerling from them, else he will take us in water only for 5 min. that to one at a time. and next person need to wait for his turn, but the same was diffrent when we opt by paying them money.

It was an Awsum Trip.This was my first trip booked online & am very happy with it.Trip Co-ordinators,Cab drivers all were very supportive.Successfully managed all things.No need to worry at all. Accomodation was excellent.Will plan next trip soon with Tripfactory. :)

The trip was to Andaman for 5N/6D.
Good - It was Very Nice, Very well co-ordinated, Very Good Price, Well Planned, it was Awesome. I had no mobile network there and i was wondering how do i complete my trip without it, how do i coordinate all of these. But the management of the trip was awesome where i had no requirement of my mobile. Very good drivers, hotels, trip cooridnators. Very good job.

Bad - Initially before the trip, once the payment was done, i had to get back for all the info i required and they never get back to me and they did not keep up the promise, the communication was poor at this point of time. Also they could have guided about the unavailability of the most mobile networks there, but they did not.

Since they got me such a memorable trip done so smoothly, with a good price. I can give up the bad part and easily rate them 5 star. Thanks Yasmeen, Vishwanath and all other co ordinators.

Good Management of each and every point.

Overall it was a good trip for us. I would like to book my future trips wtih tripfactory and recommend it to my friends and relatives also. All the hotels/Resorts were neat and clean and staff was courteous and helpful. All the pickups and drops were on time.............we enjoyed our trip a lot. Thank you....

The trip planned was just great, i just had to reach port blair airport. After that, everything was perfectly planned by trip-factory guys. Be it a pickup/drop time, the kind of vehicle they provide, the driver's behaviour and everything else was just too great.
I booked for a lagoon suite in a resort called Sea Shell View in Havelock island, and to my surprise the lagoon suite rooms were booked, so i got another kind of rooms, and it was a bigger surprise as they were bungalows :)