Our Ratings & Reviews

On 07 February 2017
overall trip was good.Hotel was good,transport facility was on time.
There was good service by tripfactory.
In alleppey , on cruise food was not so good but in cruise facility was good i.e room washroom etc.
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On 05 February 2017
Will Recommend to Others
Excellent experience with Sonu kumar. Well arranged, time managed,g ood and co operative staff at Dubai.
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On 03 February 2017
Will Recommend to Others
It was really very good experience with Tripfactory. All agents are very helpful and everything is properly managed by tour coordinator. Awsome memories
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On 03 February 2017
Will Recommend to Others
Zaid was responsive and arranged the trip according to our requirement. Over all our trip was good. I felt that the price was not that competitive.
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On 02 February 2017
Will Recommend to Others
I would like to thank Trip Factory for making my trip to Kerla memorable with my friends. They are trustworthy and reliable. They were flexible and always providing more options. This helped me customize my trip and per my requirements. Good hotel and cab services as well. I'm looking forward to plan more trips with them in the future.
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On 02 February 2017
Will Recommend to Others
Yeah , Sreeram had given a ultimate support in overall trip. I strongly recommended this guy as my next trip too.

But in trip, we are not enjoyed fully due to climate is not supporting with us.

We didn't saw solang valley because of snow will blocked on roads. Except this everything is fine.
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On 02 February 2017
Will Recommend to Others
Its been a great deal with Trip factory and how they managed the things .
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On 01 February 2017
Will Recommend to Others
First of all I would like to thank Pavan for making my trip hassle-free. I had already recommended some of my friends to refer Pavan for his excellence and extraordinary support. I was in a dilemma to opt whether I can go with Pavan's package or others but I made a firm decision to go and agree with Pavan blindly for his so much follow-ups and support in organizing this trip.

Pros:
1. Hotel stay was nice in all the three locations (SukhSagar, Classic Residency and Chandermukhi).
2. Food is also acceptable and good.
3. Locations specified are awesome.

Cons:
1. Driver should at least understand English we managed somehow as I knew Hindi.
2. Driver should not insist the traveler to have lunch and fun rides only in his known places and literally we see he got some commission from those hotel owners and even in fun rides.
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On 01 February 2017
Will Recommend to Others
Great package by trip factory
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On 01 February 2017
Will Recommend to Others
Overall experience was good with Tripfactory.
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On 31 January 2017
Will Recommend to Others
Thanks for making my trip troublefree and one of the most memorable one. The driver was courteous and very polite, he told us about the places and also translated things for us as we were new to the place and had some problem communicating with locals. I am looking forward to book my next trip with you. Thanks and keep up the good work!
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On 31 January 2017
Will Recommend to Others
Dear Bhavya,

It's very nice to Interact with you for planning my trip. Really it was good and had a very good time. Below is my feedback.

Pros
1. Your team efforts are really great and continue follow up during the trip and getting the complete update on timely basis.
2. Dealing with the respective hotel team and providing the confirmation vouchers
3. Providing all the required documents for claims and reference.
4. Giving the details of the places to visit near by and providing the complete guide for the trip.
5. Dealing with Cab agency and providing the required cab details and timely pick up and drop at Airport.
6. Quality of the Cabs provided is too good.

Cons
1. From the beginning I was asking the same question if the travel Itinerary shared with Cab or not and finally my assumption came true and it's not shared. Due to this I have to spend extra amount for the travel, but still missed places provided in Itinerary.
2. Even though plan is 4 days, one day we didn't go anywhere due to the proper discussed Itinerary not shared.
3. As per Itinerary it should be AC cab, but most of the time he didn't put. Even if we ask keep for sometime and turned off.(Not used first 3 days).
4. Even though Nashik sight seeing included in Cab, but have to take Auto to cover all the places and these charges are extra.

Finally Thanks for providing wonderful vacation and please try to correct these from the next travel to make more joyful holidays.

Thanks
Rajesh,
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On 31 January 2017
Will Recommend to Others
We have had an amazing experience in andaman and i would like to say thanks to our agent Sourav and Trip Factory. Me and my co-travelers enjoyed the trip to the fullest and we have never had a bad experience or a problem anywhere. Sourav was most supportive, responsible and was available whenever i wanted help or doubt. His timely service and support made everything perfect. The tour operators in andaman was also very supportive and offered us a great service. I would definitely recommended tripfactory service to any of my friends or family for their future tour plans.. Once again thankyou very much
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On 31 January 2017
Will Recommend to Others
First & foremost, I would like to THANK Mr.Zaid for displaying extraordinary customer-centric skills. The tour was well organized and covered a lot of ground. Our tour guide in Jaipur and driver was very knowledgeable and made the whole trip very enjoyable without compromising on safety.

We were supposed to visit Kashmir however due to bad weather and heavy snow fall, the flight from Jammu to Srinagar got cancelled and we were really worried about the safety and had no clue whatsoever but that is where our travel expert Mr.Zaid pitched in and made sure we are comfortable. He not only arranged a return flight but also made sure we didn't go back home feeling helpless & frustrated. He went ahead and arranged an alternate "Golden Triangle Tour" comprising Delhi/Agra/Jaipur. All this was managed & arranged in a span of 2 hours, one could imagine the pace at which he must have operated to make this possible that too when the Republic day was just a day apart. The hotels were awesome and so was the ambience, hospitality, care and food.

I MUST say that,this was the best experience I had in last few years. Would like to congratulate Mr. Zaid and Mr. Manish without whom this would have never been possible. I strongly recommend Trip Factory to all the travel lovers !!!
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On 30 January 2017
Will Recommend to Others
Wow the trip awesome tey gave wat tey mentioned in the trip details,the person who guided was ultimate
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On 30 January 2017
Will Recommend to Others
Nice and complete arrangements by Tripfactory. Every aspect was taken care by Tripfactory. Thanks for all.

I would like to suggest that Tripfactory should give full itinerary like travel time, boat time, sightseeing timing to its customers so customers can adjust their plan. In my case, only list of sightseeing was given without any timing of boat and sightseeing timing was given.
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On 30 January 2017
Will Recommend to Others
TripFactory really have well designed packages. Even if you don't have any idea about where to go and what to do, it is the best website to search for.
We have booked kerala holiday almost 2.5 months back from TripFactory. Location included was Kochi, Munnar, Thekkaddy, Kovalam, Alleppey.
Now, about my trip,
We decided to go with TripFactory in november and contacted from website. Surprisingly, we had to call back multiple times to assign us a trip expert. Looks like it was a weekend and they are out of staff. The response time was long to design a trip and give quotation. Also, after booking I wanted to change one of the hotels, that also took 2 long days, again after follow up. So was not really satisfied with response timing at earlier stage.
Finally, everything was set and we started on 21st jan from Pune. As other told, TripFactory representative was not there on the airport. But before 2 days of the trip we got driver details and contact number. So we contacted him,and he was there within 5 minutes.
Our driver Mr Sinu is a nice person and was a guide throughout the trip. Very punctual and calm.
In Munnar we selected hotel The Leaf, and it was highlight of the entire trip. Very nice resort with tranquil environment. Really enjoyed our stay there.
In Thekkaddy, we got Coffee Route resort and it is also a good resort to stay. Downsides are food and non AC rooms.
Thekkaddy is a very green place with spice and coffee plantation. Nothing to see here except Periyar wildlife, but very good place to relax.
Kovalam is a beach place with clean beach and with so many tourists around. Its a good place for beach lover, else can be avoided. Since it is at extreme south of the kerala,you spend more time on road.
Hotel Sea Rock is good just for the sea view from hotel, otherwise below average hotel. Not worth paying for it.
Till now, we enjoyed our trip as everything was well arranged.
Now starts the worst part of the trip - Rainbow houseboat at Alleppey.
They are the cheater organization. We booked 1 bedroom deluxe houseboat, but what the gave us was 3 bedroom houseboat, where other 2 families were staying with us. There was nothing on the boat, no water, no electricity for long hours and no maintenance. Very dirty room with cockroaches and lizards around.Food was not at all good.
On arrival, they gave excuse of some labor strike and apologize, but local contact told us there was no such condition.
On of the Sr citizen person called his agent and asked for total refund and he was agreed to do so after talking to Rainbow cruise management. I expect the same response from TripFactory also. I would say, you should black list such companies.

Overall trip was good if I keep aside frustration and anger of Alleppey. Looks like we paid some what more amount for hotels at each places, but arrangement was good.

My message to TripFactory would be, keep it up with package design teams, however need to look for customer care and other support teams.
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On 30 January 2017
Will Recommend to Others
Trip was awesome. Trip-factory team is highly cooperative and always been in a touch.
Nisha M is the best travel expert. I highly recommend her to plan trips.

Hotel (Peninsula Beach Resort) location and food were good but their room service was very poor.
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On 25 January 2017
Will Recommend to Others
Jaipur Hotel Golden Manor
Hotel was Good however the staff not so, we asked for an extra blanket since it was very cold and rather than just sending 1 the staff actually came to the room to check why we needed it. They were out of a few breakfast items also before we could finish.
Ranthambore Hotel Ananta Palace
Hotel & Staff were very good and polite. Food was average. On the 2nd day of our trip a huge group of Collage students arrived who had an open air party right outside our room till 12.30 at night which caused a lot of inconvenience.
Agra Hotel Siris 18
The best hotel & food of the trip, it was expensive but worth it.
Delhi Hotel Bonlon Inn
The worst hotel & food of our trip, i had specifically asked for a non-veg hotel but this turned out to be a Veg, we actually had to order KFC, the staff of the hotel though was very kind and helpful.

Our driver was on time to pick us up from the time we landed in Jaipur till we left Delhi, he was simply brilliant & got us connected to all the best Guides & shopping spots, his driving skills were 100% safe. Overall the trip was fun even though we had a few down moments. I will definitely recommend Rajashree for any friend or family looking for a holiday.
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On 25 January 2017
Will Recommend to Others
Very good followup. Delivered, what is promised.
Good suggestions given while finalising the package.
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