Over all trip is very good, Except house boat. House boat which they have provided is very old and not in good condition. House boat bed room smell is not good.Food is good in house boat.

Well planned and we'll organised, thanks to kruthika and bhavya

Overall the trip was fantastic.
Few words for appreciation @ MALA for end to end co-ordination till the point we departed from India.
@Mr.Pradeep from Heritage Services for taking forwards from MALA end to end co-ordination in Singapore.
The only thing I would like to suggest that the rooms which were given were too small though that were superior.

We would like to plan our another trip with TRIP FACTORY and recommend to our friends too.

Regards
Reshma Patil.

A very big thanks to trip factory for giving us such a pleasant experience
it was a perfectly organised trip with all that was committed to us plus a lot else

everything from car,hotels and itinerary every thing was just perfect

thanks again for such a experience

Service from Trip Factory was awesome. Since Tourist flow to Havelock is comparatively high, many times we need to wait for the availability of boats. However I did n't face any issue since my guide gave updates timely and they pick us from Resort only once the boat was ready. Guys did an amazing job. Punctuality and co-ordination was highly appreciative.

Andaman is one of the best place for enjoying beach & water sports, even trucking.

Neils Island was one of the not so common tourist destination but a lovely island. Havelock is one of the most common and comparatively rush,
I will be nice if each trip include a day to a not so common points but can enjoy the full feeling and peace of Andaman.

Trip was fantastically arranged and was an awesome experience.

we opted pilgrimage pakage between 19th - 23rd February 2017, overall the arrangements were fine and flawless except for the room booked at Soopanam Heritage Guruvayur, happened to be non A/c room, other than this all other arrangements were as per the itenary booked.

Since unseasonal, not much rush/ crowd, as such all the temple darshans we could finish quickly.

( GURUVAYUR temple, Trissur VADAKUNATHAN temple & Bhagavathy amman temple, Iyyapa temple on the way to Trivandrum, Padhmanabha temple etc.)

Important to the tour operator's knowledge - when the tour package is pilgrimage ( HINDU) the Cab Drvers should be well informed about various temples and the cultures

( our driver was a Christian as such he could not reply details about the temples history and importancy). but managed.

all said and done - we as an elderly couple enjoyed our trip to KERALA.

V.V.JAYAPRAKASSH

I came across Tripfactory's portal while browsing for a package to Kerala. This must be the first time that I finalized the booking within the same day that I started my research. Tripfactory's software is amazing and they generate multiple options with several permutations & combinations within minutes. A special mention to Shahul who handled my account very efficiently and was always helpful with all our queries.

The properties advised and booked by Tripfactory at Munnar and Kumarakom were at excellent locations. I am sorry I cannot say the same about the property at Thekkady. I will mention the positives and negatives in short below :

Positives
1. Quick Service & prompt action
2. Good coordination between associates/partners
3. Efficient problem solving (I was given a non-A/C room at the property in Thekkady for reasons unknown to me. I called Tripfactory and it got resolved quickly)

Negatives
1. Properties marketed to me as 5-Star (Chandy's Windy Woods in Munnar and Aveda in Kumarakom) are actually 4-star properties. There should be correct disclosure of status of properties. Having said that, these are excellent hotels/resorts & offer great comfort & experience.
2. The driver allocated to us (Ajmal) would not adhere to the company policy of serving us till 8 pm in the duration of the trip. On each of the 6 days that he was with us, he would feed us with lies and excuses, and leave between 4-5 pm. He told us that there is heavy fog in Munnar in February and it is not advisable to be out in the evening, which would give him reason to leave early. In Kumarakom, he told us that we should let him go by 5 pm so he can go to his home to Cochin, or else he would have to sleep in the car. Only on one occasion we asked him to stay back till the time we are entitled to, and he refused! Except in Cochin, he had no knowledge of location of hotels/eateries in any of the other towns and the standard answer to all our queries was "I don't know!"

Overall a great trip except for the bad experience of the driver.

Overall trip was very satisfactory and Tripfactory made sure it was a nice and eventful trip.
Hotels and cabs and other food arrangements were top notch.
Only thing which I could find fault was in the hotel booking since I had selected the hotels as per my choice before paying the amount and once paid after few days one hotel got changed saying it was overbooked, but tripfactory made up for it by providing upgraded and costly hotel than booked and luxury rooms, still it would have been nice if I had got was requested before confirming the booking.

Thanks. Definitely recommend people to book using tripfactory.

We had an excellent group. The tour leader and drivers were wonderful. We felt like a group of friends enjoying the vast expanses of Dubai with lots of positive energy. We were well taken care of - the Trip factory company, the food, the blend of travel and time to just enjoy were all perfect."
"The accommodation is beautiful, the swimming pool wonderfully refreshing, everything clean and beautifully decorated. The hosts were very welcoming and arranged an evening at a desert safari / cruise where Bally dance was performed and was great fun. We only had a couple of days here before continuing our travels but found the environment extremely relaxing and enjoyable.

Over all arrangement was good, we have enjoyed a lot and its been memorable one. Driver is very helpful, surely we will book another trip with trip factory.

Pros:
Arrangement is good, we felt safe and secure.
Food and staying experience in hotel CK international and Daffodil is best

Cons:
Last day plan in delhi and hotel facility, stay in Daanish residency is bad. We have not got time to visit most of the place in delhi.

It would be best one, if we would have visit delhi completely, Itinerary should be modified accordingly.

Once again thanks Julie for the memorable trip.

Cheers,
Praveen Kumar P.

first of all thanks to tripfactory to make my honeymoon trip successful. Its was a great experience.
Andaman is nice place and tripfactory done a good job.

thumbs up for tripfactory. Keep up the good work.

5 star to tripfactory.

Overall the trip was good and enjoyable. The driver was good and friendly but on certain occasions had to be told to refrain from overtaking at curves.
The only disappointment was the hotel Darshan at Ooty. The room was very basic and the bathroom was really not upto mark. It would stink most of the time and we had to keep the exhaust fan on - which in reality did not mitigate the problem. It did not have toilet roll and the bucket in the shower ares was really unclean. The shower design was faulty - it would flood the entire bathroom.
I would NOT recommend this hotel - please keep this in mind when selecting a hotel in Ooty.

Hi Zaid,

We had awesome time at Kashmir,all thanks to your dedicated efforts of coordinating the entire trip.Right from listening to my queries and customizing the trip to ensuring the hotels are as per our needs, Zaid has been very approachable and helpful. I would also like to express our immense satisfaction for the local transport arranged for in Kashmir, the guy's name is Riyaz and he has been most helpful to us. He ensured that the we are always aware of local surroundings and treated us like family members. We had an amazing experience in this trip.

This has been my second trip with TripFactory and trust me guys I have been recommending you to all my people. I for sure will be planning all my future trips with you guys.

Thank you for your services and prompt interactions. Have a nice day!

Hi Nishan

I hope all is well. I just want say thank you very much for organizing a wonderful trip. The whole trip went went very well. We had great time .The driver and the guides were all good and we got along well.

I will highly recommend Trip factory to my friends for any future travels . I will always keep you first on my list for any future travels in India

Many Thanks

Kind regards

Nazir

Thanks to Yasmeen Taj for this package to Dubai .. Everything was perfectly planned. Pick up was on time ..
5 days was properly planned by yasmeen taj .. so it was easy for us .. Thank you Yasmeen Taj

We planned family tour to Kerala for 5N/6D ...
Since I booked complete itinerary (starting from flights , hotels , sightseen , transfer ), It was a very convenient trip .
We spent 2 days in Munnar , 1 Thekkady , 1 Alleppy , 1 Kovalam & Last day sight seen to Trivendrum .
Our driver was nice ,humble and suggested some good Gujarati restaurants ,that made trip an easy going , which otherwise would be nightmare . :) . Hotels were very nice .
Munnar : Cuckmere Holidays (Best lake view . awesome rooms)
Thekkady : Abad Harmonia (In main shopping market)
Alleppy : Deshadan BackWater Resorts (Far from Alleepy , but awesome backwater view & awesome ambience)
Kovalam : Abad green forest (5 mins walk from beach , nice rooms and swimming pool)

PS : TripFactory booked all nice (4 star) hotels & charged very reasonable price for complete package and I would love to go with Tripfactory again for future tour ...

Nishan was great to work with. He is pleasant and extremely knowledgeable. He is an asset to any company he would work for in this field. Trip was organised very well, issues were handled professionally and overall highly satisfied. Kudos to Nishan!

It was good but some thing's were promised such were not delivered...
The car driver was a real headache.
Coffee Routes n Soma kerela place were awosome place to check in .
Hotel Edge Munnar not good
Tnx

Provided the help and assistance whenever required. Got the best hotels at very affordable price. Enjoyed the whole trip with my family without any issues.Thanks Rashmi for making my trip memorable.