I booked this trip for 25th Anniversary of my parents and it came down to be a beautiful n most memorable trip of theirs.

Each and everything recommended by Nishan was great from the place to the accommodation. They stayed at JustA Rajputana resort, Udaipur and the service n stay was worth the cost being charged. Also the cab n other facilities included in the package are worth 5 star rating.

I would highly recommend Trip Factory for well organized, hassle free stay.

It was indeed a very well managed trip. Value for every penny spent. I was provided with endless options while planning my trip. In every step of the trip planning to trip finalizing till my trip ended I was assisted by Shivani. They took care of all our requirements. The stay was amazing. The car provided was in good condition. The driver was very courteous, helpful and skilled. He guided us at every point of the trip. Very pleased with the services of Trip Factory.

We liked Master Paradise in Pushkar very much and Vatika Inn in Udaipur very least. Also Taj Inn in Agra is not that good. I would like to have hotels in outskirt and peaceful areas like Master Paradise. Vehicle was the best but Driver as a person was good but he was overruling our choices and decisions most of the time. I would like to have someone better next time. Rest all experience was good. Thanks.

All arrangements were good. The cab and driver, Mr. Stanly, were excellent. However, the Eravikulam National Park and Kundala lake at Munnar were closed. The park is closed every year in Feb and March for the breeding season of Niligiri Thar. This could have been communicated to us earlier. Also, the Kundala lake is closed for repair work. This also was not informed to us before hand.

Apart from these two, there was nothing else to complain about., All arrangements were as planned..!

Good work. Everything was as per the schedule. Had a lovely trip.

It was really a good experience. The facilities were good and driver was well behaved.

Thank you Sufiya.

I had booked the trip to Kerala for my 1st anniversary. The overall experience was great. However we faced some glitches for our stay in Munnar. The hotel that was initially confirmed by Trip Factory denied our booking confirmation since they were out of rooms. Though initially I was being told that the hotel booking was confirmed in Munnar, when the staff at Trip Factory identified that the confirmation was not in place, they went out of the way to ensure that we get a better hotel in Munnar and it was genuinely good. Thekkady and Alleppy were again amazing experiences with amazing hotels. Only disappointment was Kumarakom. It is not the place for tourists especially for those who have stayed on a houseboat in Allepey. May be Tripfactory staff can recommend another destination instead something like Cherya beach. Also the hotel in Kumarakom "Manor Backwater Resort" was also sad along with its food. There are better hotels in the vicinity.

The best part of the trip was the driver who was assigned to us "Mr. Lal". Very informed driver as well as very helpful and kind.

Overall I would like to rate this trip as a good trip with very good experience.

I would like to thank Sufiya as well as entire staff at Trip factory for this trip.

Omesh

It was a perfect trip, awesome places and very helpful people especially Mr Avinash @ portblair and Mr Praveen (driver) @ Havelock island. Few of my check list was checked. Good arrangements and flexible schedule and the cabs vr on time.

We had initially planned a trip to kashmir for 5 nights and 6 days. When we landed at Delhi airport, we realised that all flights to Srinagar were canceled. We had to make quick decisions on what next and where next???
After lot of exploration, we decided on two different destinations. Trip factory was very supportive in providing us accommodation and travel at all the places we visited. It was all rapid changes in destinations and yet they accommodated all our requests. Trip factory truly made our trip a memorable one. Thanks to the entire team. Importantly they never left any of our calls unattended. Response was brilliant. We felt taken care.

Dear Tarannum,

Thank you very much for overall help during my family trip, you help me at each stage.
It was really nice trip for me & my family. The arrangement made for Hotels and transport was really excellent.
The cab coordinator Mr. Marshal is really good personality and the highlight of my trip was the brand new Etios with extreme polite & Nice Person Mr. Biju (I don't want to call him driver). He is a really nice human being. Please extend my sincere thanks to him.

All the best Keep up the good work going.

Regards, Pravin Sontakke

(+)
Driver was friendly, cooperative.
There was no hitch anywhere.
Trip Factory was helpful in response to AI ticket cancellation.

(-)
Detailed trip depends on the driver-cum-guide. Many in the list of sight-seeing spots are conditional - like
1) What can be managed to see @ Guwahati is left to the discretion of driver as we are ourselves unaware of temple timings etc.
2) museum @Guwahati closed on 2nd saturday etc.
3) Bihu dance @ United 21 not available.

Ginger Hotel @ Guwahati
- just a budget hotel and location not very convenient . Nothing in the immediate vicinity of hotel. Expected a better one - value for money.
- Door lock not functioning properly. Needed assistance everytime we had to enter the room.
- Service satisfactory

Centre Point @Shillong
- Good. Central location. Food at restaurant quite expensive but otherwise good.
- Service satisfactory

United 21 Grassland @ Kaziranga
- had faulty hot/cold water taps . Had to make do with cold water.
- Breakfast service would start not before 8 or 8.30 which cuts into our programs later.
- Service satisfactory

- Expect quicker response from TF to problems/queries/doubts (specially pre-trip) than the average 36 hours I experienced.

Amazing Experience,we are family with one kid and infant.Nice experience.Covered all places.

We were looking for quiet get away rather than the regular tour. Suganthi was a great help in putting together the right holiday at Windy Woods Munnar. Very helpful and courteous. During the trip we received calls from Tripfac tory enquiring if we were comfortable. Shows they care.
Windy Woods was a great place and the right choice by Suganthi.
Thankyou

Trip was very nicely arranged. Arun was very courteous. He really suits the way customer service should be provided.
overall trip was nicely planned ....we enjoyed the trip.
only why i am not giving 5 star is that. Agents at various points should plan the beach activity on the basis of High and Low tide. we really missed few things like, on coral island (Bridge) we actually have to visit during Low tide of sea water , but we went when there was high tide. So we missed seeing of star and jelly fish there. on few occasions car drivers coming late to pick us. If such things are taken care then it was a very good trip...
Arun keep it up!!!

It was an excellent trip. All arrangements were made smooth and well-planned. Thanks to Vinay for all extended support and tips. Driver Sunil was well co-operated throughout the trip.

Thanks to Trip Factory!!!

we booked our Kerala Trip on a very short span of time.... The plan was decided at the very last moment, and Ashish our travel advisor.. helped us all the way and gave us the hotels we desired for and wherever not possible suggested , other options which turned out to be really very nice..

Trip factory takes good care of its customers and ensures that one has a pleasant stay and a cherishing trip.. Thank you trip factory for a memorable trip to God's own country....

Looking forward to a next trip with you......... soon.. :)

Overall experience was nice. Nishant,my trip organiser helped me with every detail I asked for in orgainising this trip for my parents. As per their feedback, hotel staff in Jaipur was little less responsive to their queries. Overall a nice experience, looking forward for more such experiences through trip advisor.

Hi guys,
First of all thanks to Trip Factory for arranging such awesome holiday trip.
Let me start from first day as we missed our flight at kolkata and reached Kochi late night,still the transfer was managed very well for us and thanks to the cab driver he helped us in local sightseeing of Kochi on the way to Munnar, the next day which we could have missed due to late arrival at Kochi previous day.
On second day we were at Munnar where we enjoyed the local sightseeing and had stay at The Rivertree for 2 days and it was comfortable stay.Hotel rooms were neat and clean and the food at Café Paprika was so delicious and above all overall staff were nice and co-operative.Would love to stay here again if ever been to Munnar.
Then we headed to Thekkady and as said earlier here also we enjoyed the place and had a good accomodation too.
And finally we headed to Alleppey for our houseboat cruise and it was a wonderful experience for us.It was very neat and clean and the food on boat was tasty and above all the staff on board were very nice and they made our boat journey memorable.
Last but not least our cab driver cum guide Mr. Binumon Sadanandan (BINU) was a nice guy.He was helpful and co-operative, always there to help us in every possible way and above all he was very punctual.Coz of him our journey was safe and smooth without any hiccups.
As it was our first holiday trip we got more than we expected and it was memorable one :-)
Well Deserving 5 star Rating to Trip Factory Team for their perfect arrangements.
Looking forward to book more trips in near future.
Thank you Guys.!!!!!!!! :-):-)

Overall experience with trip factory is nice ..i would recommend to my friends and relatives..me and my wife are appreciating trip factory for the service and dedication towards customer satisfaction..except my travel expert roopa , other members in trip factory like sameer and sadhvik from operational team is helped in day one of my trip . But actually mismatch happened in guide program list and in my iteniary.

I tried different planners makemytrip, yatra cox and kings checked with everyone but the response was bad they never wanted to help in small trips all they were looking for are premium customers. The worst part is cox and kings executives were so reckless and uninterested that they sent requested quote after 2 weeks of enquires with almost 30% higher the price.Between all this i was suggested by a friend to look at tripfactory

I must say i was immensely satisfied with the way tripfactory responded when i started to plan this trip. Rashmi with all her patience helped us in a great way with all the confusion i had she did suggest in a practical way and in my budget, i really wish her do best and thank you for organising this in a planned way.I can definitely say to trust these people in suggestions.
Abshiek in port blair and Mansoor in havelock did a great job in organising us between visits between places if i could point anything that could be better is the way they organise the pickup it was little late also cellular jail does need some kind of guide hope i was suggested instead of wandering not knowing the heritage site , They responded well when such happened even came in personally to check everything was ok, which was a great gesture in busy schedule.
and


Things to remember and check before starting the trip.

1. Flight and timings and meal included in your ticket because meals brought separately are not worthy of the cost.So make sure add it up inclusive of ticket, I hope tripfactory suggests people on this.
2. Do review and discuss what type of hotels you prefer to stay.I took shompen in portblair which is good center of town, and symphony plams which was topnotch must stay place with beautiful private beach.
3. Do take suggestion of restaurants because food is a bit unworthy for its cost in andaman, When u spend do it at better places.
4. You will have internet only at hotel lobby's so plan accordingly no 3g/4g very bad 2g cellone BSNL is only 3g over there.
5. Please dont take this cake and wine thing in honeymoon package not worthy at all cake reminded of 1990's cake thank you for childhood memory but ice cake would be lot better and wine is sula brut (seriously), If i had to pint something negative that is the only thing.
6. Scuba Plan it as early as possible if you want to see the beautiful un disturbed ocean bed.
7. Careful with your luggage on Cruise no tags just leave it tr so any one can pick it up.
8. No phone signals at some parts of havelock, Mainly kalapattar beach so plan you pickup and drops exactly.

Finally it was a great trip and i will defiantly plan with tripfactory again for my future trips i suggest people who read this to do so. Thankyou for taking care of us it was a worthy trip.