1. Lodging & boarding was excellent.
2. View from the Hotel was amazing.
3. Meals (Breakfast & Dinner) had variety and different each day which is highly appreciated.
4. Cab and the cab driver (Mr Devraj) was good. He drove the vehicle safely. He is also well behaved and courteous. On the second day he could not take us to locations as mentioned in itinerary. We were told that the Solang Valley was inaccessible due to the visit by some Government officials. We got an impression that since we did not show interest in any sports activities (drivers have share of profit in that), may be he thought of dropping the idea of taking us there.
5. Overall experience was 'Excellent'.
6. Last but not the least, thanks to 'Trip Factory' and Mr Mohamed Arafath who organised the satisfying and enjoyable holiday for us.

HI Nivesh. Reached my hometown yesterday after completing a wonderful shimla manali trip.
Thank you for arranging one of my best & most memorable trip. Everything was planned & executed to perfection right from itinerary, hotels,car,etc.
The driver was courteous & accommodating. Completed all the spots mentioned in the itinerary with ease & at our own pace.
hotels,breakfast,food,cleanliness were upto Mark & met our expectations.
theres almost nothing to complain about.
previously I had booked my trips through sotc,kesari,makemytrip. This was the first time that I booked through tripfactory. So I was a little bit nervous.
But you have ensured that it will not be the last trip but the beginning of journey with tripfactory.
So thanks once again tripfactory & Nivesh for a wonderful,memorable & perfect holiday.

Regards
Ajit Shetty

I had a great trip with tripfactory to andman. As in andman there is network problem, so initially we got irretated because of miscommunication with local trip adviser. But once we fix with that. it was awesome. My package was upgraded luckily.

Excellent service provided by Arvind and team Tripfactory.com

In few words everything was well organised
From driver cum guide to hotel to sightseeing
I appreciated the efforts thanks alot it was really special

I would like to express our satisfaction and appreciation for the services provided by Trip factory team.

Our trip to kerala was superb and satisfaction service given by trip factory.

From day one to end , all hospitality was appreciable and fellow up was excellent.

From Ms Bhavya, Cab driver, hotel , Boat house and places covered all are excellent and big thanks for supporting such good service.

Surely in future will associated with trip factory for any trip.

Thanks .

Regards,
Sukesh

I did not get the cake in honeymoon decoration. I also did not get the snorkeling ride in elephant beach.

the trip was awesome and all the services given by Trip factory was satisfactory

Amazing Andaman trip organized by tripfactory..Ambience in pearl park resort in Neil island is superb. Havelock and portblair is too good ..facilities were too good. A Best package deal .

The trip was very good

Hi Team/ Akshit,

First off all, i would like to thank Tripfactory team for whole arrangement & good experience. Over all trip was good.

But , I would like to mention specific area where there can be improvement- I.e. Car driver / car arrangement .

Car provided was not having good music system , neither CD nor Auxiliary cable was working in that. This could have been checked/ arranged in advance.

also, most important is Drivers attitude- In whole trip he was interested in his commission & was misguiding in whole trip for the same . Though we understood it in first day , but his whole intention in trip was to earn some commission for that he was misguiding us & trying to push us in Restaurants / Shops where his relations / contacts are there.

This was disappointing & i hope in this area improvement can be done.

overall, it was good. We are happy with TripFactory. Only some actions should be taken on driver/ car provider, so that such incidence should not happen.
Thanks

Anand Bugdane

Over all trip is very good, Except house boat. House boat which they have provided is very old and not in good condition. House boat bed room smell is not good.Food is good in house boat.

Well planned and we'll organised, thanks to kruthika and bhavya

Overall the trip was fantastic.
Few words for appreciation @ MALA for end to end co-ordination till the point we departed from India.
@Mr.Pradeep from Heritage Services for taking forwards from MALA end to end co-ordination in Singapore.
The only thing I would like to suggest that the rooms which were given were too small though that were superior.

We would like to plan our another trip with TRIP FACTORY and recommend to our friends too.

Regards
Reshma Patil.

A very big thanks to trip factory for giving us such a pleasant experience
it was a perfectly organised trip with all that was committed to us plus a lot else

everything from car,hotels and itinerary every thing was just perfect

thanks again for such a experience

Service from Trip Factory was awesome. Since Tourist flow to Havelock is comparatively high, many times we need to wait for the availability of boats. However I did n't face any issue since my guide gave updates timely and they pick us from Resort only once the boat was ready. Guys did an amazing job. Punctuality and co-ordination was highly appreciative.

Andaman is one of the best place for enjoying beach & water sports, even trucking.

Neils Island was one of the not so common tourist destination but a lovely island. Havelock is one of the most common and comparatively rush,
I will be nice if each trip include a day to a not so common points but can enjoy the full feeling and peace of Andaman.

Trip was fantastically arranged and was an awesome experience.

we opted pilgrimage pakage between 19th - 23rd February 2017, overall the arrangements were fine and flawless except for the room booked at Soopanam Heritage Guruvayur, happened to be non A/c room, other than this all other arrangements were as per the itenary booked.

Since unseasonal, not much rush/ crowd, as such all the temple darshans we could finish quickly.

( GURUVAYUR temple, Trissur VADAKUNATHAN temple & Bhagavathy amman temple, Iyyapa temple on the way to Trivandrum, Padhmanabha temple etc.)

Important to the tour operator's knowledge - when the tour package is pilgrimage ( HINDU) the Cab Drvers should be well informed about various temples and the cultures

( our driver was a Christian as such he could not reply details about the temples history and importancy). but managed.

all said and done - we as an elderly couple enjoyed our trip to KERALA.

V.V.JAYAPRAKASSH

I came across Tripfactory's portal while browsing for a package to Kerala. This must be the first time that I finalized the booking within the same day that I started my research. Tripfactory's software is amazing and they generate multiple options with several permutations & combinations within minutes. A special mention to Shahul who handled my account very efficiently and was always helpful with all our queries.

The properties advised and booked by Tripfactory at Munnar and Kumarakom were at excellent locations. I am sorry I cannot say the same about the property at Thekkady. I will mention the positives and negatives in short below :

Positives
1. Quick Service & prompt action
2. Good coordination between associates/partners
3. Efficient problem solving (I was given a non-A/C room at the property in Thekkady for reasons unknown to me. I called Tripfactory and it got resolved quickly)

Negatives
1. Properties marketed to me as 5-Star (Chandy's Windy Woods in Munnar and Aveda in Kumarakom) are actually 4-star properties. There should be correct disclosure of status of properties. Having said that, these are excellent hotels/resorts & offer great comfort & experience.
2. The driver allocated to us (Ajmal) would not adhere to the company policy of serving us till 8 pm in the duration of the trip. On each of the 6 days that he was with us, he would feed us with lies and excuses, and leave between 4-5 pm. He told us that there is heavy fog in Munnar in February and it is not advisable to be out in the evening, which would give him reason to leave early. In Kumarakom, he told us that we should let him go by 5 pm so he can go to his home to Cochin, or else he would have to sleep in the car. Only on one occasion we asked him to stay back till the time we are entitled to, and he refused! Except in Cochin, he had no knowledge of location of hotels/eateries in any of the other towns and the standard answer to all our queries was "I don't know!"

Overall a great trip except for the bad experience of the driver.

Overall trip was very satisfactory and Tripfactory made sure it was a nice and eventful trip.
Hotels and cabs and other food arrangements were top notch.
Only thing which I could find fault was in the hotel booking since I had selected the hotels as per my choice before paying the amount and once paid after few days one hotel got changed saying it was overbooked, but tripfactory made up for it by providing upgraded and costly hotel than booked and luxury rooms, still it would have been nice if I had got was requested before confirming the booking.

Thanks. Definitely recommend people to book using tripfactory.