Overall was good. But we faced some difficulties. First the driver which we got was good but he used to take to his particular place for dinner and locations which would time consumed. and second, at alape, we lost about 1 and half hour of boat cruising due to failure of engine. and when we asked them for extra cruising, they denied straight away.

Dear Trip Factory,

This was my third trip with Trip Factory and as usual a hat trick of satisfactory experience. It was just awesome service once again. Thanks for that in making yet another memorable holiday for us. The entire team of Albert, Shabana and Mala were so courteous and ensured 100% satisfaction in terms of making my holiday a good one. The best part of Trip Factory is having right people in place. That makes it so special. This Time the representative/guide or rather the family member for us was Mr. Babu. He was nothing short of a outstanding person. He was very courteous and always ready to help us by suggesting where to buy for shopping and even helped us to bargain with local sellers to buy stuff. He had everything in hand on where to buy, shop or eat for the matter. People like him make the experience best from good. Thanks to Mr. Babu who was a splendid person and guide for us. Thanks Trip Factory for yet another blockbuster holiday.

P.S: iCloud Resort was good but only issue was food was very highly priced and taste and quality was pathetic. Place and room was excellent but food quality that was served was very very poor.

Thanking You,

Santhosh Kumar

Lets Trip Again Soon!!!

Excellent trip, Really love tripfactory. There was no discrepancy in the trip.

Initially when i booked the trip on Trip Factory, I was little apprehensive of investing so much with an online site. But the moment I landed in Singapore, all was ready for us. Though the flight we booked reached 2 hours late, the pickup vehicle was ready.

The entire sight seeings were pre booked along with all transfers. Just the coach was smaller for the no of people. The hotel bookings was upto the mark , though the rooms were small.

Mala, mt trip adviser was throughout for any help or query. Excellent and well organized trip.

Well...A big thanks to Arvind K for making my trip a memorable one. He has make sure everything is arranged on time and i didn't had any issue. I got the trip at the best price with best hotels and with a brand new car for the whole trip. I am would like recommend others as well to go with trip factory and i would also choose trip factory again for my next trips. Thanks Again!!!

Well Well.. A Big Big thanks to Trip factory specially Mr. Aleem. They all ensured that my honeymoon would be one of a lifetime and wonderfull experiences. Right from the reception at the airport, hotel ,sighseeing, transportation and rest everything was taken care at ease by them at a competitive price.

A Big thanks again to entire and Mr Aleem specially.
Hoping for another adventure.
My Rating 10/10

I liked the stay and the road transfers were good and comfortable. Would have liked to have a better House boat as the climate took away some fun.

All said it was a well organized trip. Thanks Sridhar

Akhil

Well Done Sridhar!!

You took care of the minute details making it a memorable holiday. Appreciate the time you spent even as we were deciding the rates and travel details. Effected changes were done without a grudge.

Hotels good for the rate of the package. Travelers can avoid Thekkady as there is not much to see. Munnar is agreat experience and the Boat House wonderful.

Thanks a ton for all help renedered

Prof Victor Allen

It's very impressive and well guided Trip, I felt very simple and easy journey to the world of unknown and no tension about what the next is ?, so by choosing this service from trip-factory i felt very happy and i support to share your service to my well-wishers too.

In port Blair, Avinash supported and well received where we din't got confused and no hurry when we are late to cabs. He guided with the best in support and very friendly nature.

Excellent

Excellent service by Trip factory and the experts assigned. Shivani made sure to keep me posted and made all the changes as per my needs. No matter what time it was she was there to answer each of my query. My first experience with trip factory turned out to be fantastic. Loved the way Shivani handled the conversation and delt my question. Thank you trip factory and Shivani to make my vacation memorable.

Good Arrangements, nice coordination, and detailed idea of spots and good knowledge and information given by the coordinators , thanks for everything.

I place my money and my trust in strangers and i got treated like a family....

This was my first time booking a trip for me and my wife through Tripfactory.
Sarah and her colleagues had been extremely patient with us and helped me with all of my queries.
My trip was from pune to kerala - munnar, thekkady and allapey.

Firstly, this was the cheapest package that I could find.
My transactions went on smoothly.
Hotels were properly booked, flights were properly booked and the local tour driver became our very good friend... Mr. Ruben who works for kerela dew drops travel agency.

We were contacted by trip factory almost everyday to ensure our trip was going well as per itinerary.

I didn't have to "wait" for anything. All was as expected and infact, even better.

Thank you Sarah and thank you trip factory for an amazing customer service. Our money was well spent...!

It was awesome, well organised, Trustworthy.

Though the trip went as per plan, the only issue I faced was with the driver assigned to us. He did not take us to places as per plan and took us to places that he wanted. He basically directed the entire trip. He stopped as places for food where he wanted.

I have not complaints on the planning from Sneha. The plan was perfect. The only issue was with the driver. I do not recommend him at all as part of your team.

The overall trip experience was excellent.
We did not face any problem through out our journey.
Had wonderful moments in affordable price.
The driver Vishwanathan was very supportive and well behaved person.
Resort and hotels we stayed everything was good. Especially the stay at Munnar was awesome.
Boat house also was good the crew had decent staff through out our stay.

Thank you Sridhar was guiding me and booking required things for me.
Thanks Trip factory for making our first trip most memorable one :)

The trip was well organized. The trip advisor did a good followup during the trip

OUR TRIP TO THAILAND WAS REALLY NICE AND WE ENJOYED IN PHUKET. HOTEL NOVOTEL VINTAGE PARK IN PHUKET IS EXCELLENT STAY. GOOD HOSPITALITY AND KIND STAFF. REALLY ENJOYED.

AT THE SAME TIME IN BANGKOK WHERE WE STAYED IN HOTEL EASTIN, MAKKASAN IS OK. NO COURTESY AND NO PROPER RESPONCE FROM THE STAFF. WILL NOT RECOMMEND PERSONALLY TO ANYBODY.
BUT OVERALL GOOD TRIP.
PICKUP AND DROP REALLY IN TIME. KEEP IT UP.
SADAGOPAN.S

Dear Martina Ji ,
It was a excellent tour and best service provide by you . Enjoy lots and resort was very very good and also services good.

This was a last minute request and she was very fast in providing the quotes and we could book the trip.

Overall very nice trip and my friends have enjoyed their sight seeing and hotel stay.

I would definitely recommend trip factory for their holidays.

Thank you!