Dear Martina & other members of the TripFactory Team,
Thank you very much for helping me plan my dream vacation! The experience of this trip is going to remain unforgettable!

The overall arrangements done by you were just as expected. I was little bit nervous until the day of my travel.
I had kept my fingers crossed and hoping not to get any unlikely surprises & false commitments at the last minute. But luckily never ever had such an experience or felt as cheated or something.
Starting from the air-port pick till the drop on the last day was so well planned & executed as per the schedule.

Just a small suggestion for improvement from my side and not any negative feedback regarding the half – day city tour on 1st day.
The time allotted for this tour was so little that we couldn’t much enjoy at the venues. We were rushing from one spot to another. This made our experience very hectic & exhausting.
We couldn’t spend much time at the points we were taken to. So just a suggestion to extend the time of this tour.


Secondly! It will be useful if the pick-up on the day of the Disney Land tour starts a bit early. So that we can spend maximum time there. We lost almost an hour in picking up other guests from different locations.

Otherwise as mentioned above, overall experience of the trip was just superb!
Thank you again!!

Shweta Patekar

Hi Shivani,

Thank you for arranging and coordinating such a wonderful and memorable trip.

A BIG THANk YOU for attending my calls and messages and being there when I needed your help round the clock.

I will surely recommend your name for my friends and family for any future outing with Tripfactory.

You are an expert travel advisor.

Citrus Manali hotel was absolutely stunning and I really appreciate their service.

I should also thank MR Ravi our driver, he was very punctual and professional.

Bye Shivani wishing you and the team good luck!!!

Regards,
Sunil S

Fantastic trip to kashmir. Thanks to saili who helped us throughout the planning and execution of this trip.
I was travelling with parents who r senior citizens. Everything was taken care and made sure they are comfortable and enjoy the heavenly kashmir.
Especially our driver Imtiyaaz was god sent. What a lovely person. Made our trip worthwhile.
Thanx a ton trip factory and Imtiyaaz. Your services has made us to come back to u everytime we plan to travel. Keep it up guys.

Shimla Hotel Himalayn Escape is very good in all aspects ie, room service, food.
Manali Hotel Chandramukhi is good in room service but not the food. Better to eat outside in Manali.
Suggestion to Tripfactory: I booked Etios vehicle, but the driver came with Swift Dezire. You need to check with agency and confirm to customers if it is not available. Also pls inform to customers regarding the charges while making the payment. I spent 1100 bugs extra but the Tripfactory couldn't help on this. One good thing with TF is they are more keen on customer safe, they will keep calling everyday to check how the trip is going.
Thanks to TF!

Thanks for arranging the fabulous trip. The property in hongkong ( Marriot in ShaTin) was awesome.

I must acknowledge Sonu for his agility and support. I will definitely rate him high on customer support and trip planning.

Look forward to have more trips with TripFactory.

The trip was well organized and Vanishree was available and answerable to all questions as asked with a lot of patience, much appreciated, though it lacked right information which is a mandate for passengers travelling for the first time to a certain place. Hotel recommendation was bad and hotel rooms were not worth the money.

Overall a well organized trip, but ROOMS and STAY do matter the most which was lacking.

Overall was good. But we faced some difficulties. First the driver which we got was good but he used to take to his particular place for dinner and locations which would time consumed. and second, at alape, we lost about 1 and half hour of boat cruising due to failure of engine. and when we asked them for extra cruising, they denied straight away.

Dear Trip Factory,

This was my third trip with Trip Factory and as usual a hat trick of satisfactory experience. It was just awesome service once again. Thanks for that in making yet another memorable holiday for us. The entire team of Albert, Shabana and Mala were so courteous and ensured 100% satisfaction in terms of making my holiday a good one. The best part of Trip Factory is having right people in place. That makes it so special. This Time the representative/guide or rather the family member for us was Mr. Babu. He was nothing short of a outstanding person. He was very courteous and always ready to help us by suggesting where to buy for shopping and even helped us to bargain with local sellers to buy stuff. He had everything in hand on where to buy, shop or eat for the matter. People like him make the experience best from good. Thanks to Mr. Babu who was a splendid person and guide for us. Thanks Trip Factory for yet another blockbuster holiday.

P.S: iCloud Resort was good but only issue was food was very highly priced and taste and quality was pathetic. Place and room was excellent but food quality that was served was very very poor.

Thanking You,

Santhosh Kumar

Lets Trip Again Soon!!!

Excellent trip, Really love tripfactory. There was no discrepancy in the trip.

Initially when i booked the trip on Trip Factory, I was little apprehensive of investing so much with an online site. But the moment I landed in Singapore, all was ready for us. Though the flight we booked reached 2 hours late, the pickup vehicle was ready.

The entire sight seeings were pre booked along with all transfers. Just the coach was smaller for the no of people. The hotel bookings was upto the mark , though the rooms were small.

Mala, mt trip adviser was throughout for any help or query. Excellent and well organized trip.

Well...A big thanks to Arvind K for making my trip a memorable one. He has make sure everything is arranged on time and i didn't had any issue. I got the trip at the best price with best hotels and with a brand new car for the whole trip. I am would like recommend others as well to go with trip factory and i would also choose trip factory again for my next trips. Thanks Again!!!

Well Well.. A Big Big thanks to Trip factory specially Mr. Aleem. They all ensured that my honeymoon would be one of a lifetime and wonderfull experiences. Right from the reception at the airport, hotel ,sighseeing, transportation and rest everything was taken care at ease by them at a competitive price.

A Big thanks again to entire and Mr Aleem specially.
Hoping for another adventure.
My Rating 10/10

I liked the stay and the road transfers were good and comfortable. Would have liked to have a better House boat as the climate took away some fun.

All said it was a well organized trip. Thanks Sridhar

Akhil

Well Done Sridhar!!

You took care of the minute details making it a memorable holiday. Appreciate the time you spent even as we were deciding the rates and travel details. Effected changes were done without a grudge.

Hotels good for the rate of the package. Travelers can avoid Thekkady as there is not much to see. Munnar is agreat experience and the Boat House wonderful.

Thanks a ton for all help renedered

Prof Victor Allen

It's very impressive and well guided Trip, I felt very simple and easy journey to the world of unknown and no tension about what the next is ?, so by choosing this service from trip-factory i felt very happy and i support to share your service to my well-wishers too.

In port Blair, Avinash supported and well received where we din't got confused and no hurry when we are late to cabs. He guided with the best in support and very friendly nature.

Excellent

Excellent service by Trip factory and the experts assigned. Shivani made sure to keep me posted and made all the changes as per my needs. No matter what time it was she was there to answer each of my query. My first experience with trip factory turned out to be fantastic. Loved the way Shivani handled the conversation and delt my question. Thank you trip factory and Shivani to make my vacation memorable.

Good Arrangements, nice coordination, and detailed idea of spots and good knowledge and information given by the coordinators , thanks for everything.

I place my money and my trust in strangers and i got treated like a family....

This was my first time booking a trip for me and my wife through Tripfactory.
Sarah and her colleagues had been extremely patient with us and helped me with all of my queries.
My trip was from pune to kerala - munnar, thekkady and allapey.

Firstly, this was the cheapest package that I could find.
My transactions went on smoothly.
Hotels were properly booked, flights were properly booked and the local tour driver became our very good friend... Mr. Ruben who works for kerela dew drops travel agency.

We were contacted by trip factory almost everyday to ensure our trip was going well as per itinerary.

I didn't have to "wait" for anything. All was as expected and infact, even better.

Thank you Sarah and thank you trip factory for an amazing customer service. Our money was well spent...!

It was awesome, well organised, Trustworthy.