Our Ratings & Reviews

On 13 May 2017
Will Recommend to Others
Trip was good everyone enjoyed, Except one sea rock hotel at kovalam,which we recommend you not to suggest anyone. If possible please ensure if senior citizens are travelling take good care of them.
Share this
On 09 May 2017
Will Recommend to Others
Thank you Vijay for the great help throughout the trip. I would also like to add that the cab driver Shaeed that you had provided also did a great job and told us more details of the places and the kind of rates we need to ask for for the rides at the various view points .

Many thanks for your assistance throughout the trip as well.

Best regards
Kishore
Share this
On 09 May 2017
Will Recommend to Others
Thanks to the Tripfactory team for organizing a wonderful vacation for us. All details were planned out well and we all thoroughly enjoyed the trip. We took a land only package of 6N 7D for Dubai and we are happy to recommend their services.
Share this
On 08 May 2017
Will Recommend to Others
After checking out with several travel portals,zeroed in on Trip factory based purely on gut feeling rather than reviews .
travel expert Akshit Roy , was extremly help full with his inputs in planing my family's vacation.my vacation to Kashmir was well planned & executed.the driver, who was entrusted the responsibility of taking us to the scheduled places doubled up as a guide too,helping us in possible ways.
thank you Trip factory & Akshit for making my vacation at Kashmir a memorable one.
however there are few things which i would like to highlight ,which caused some disturbances
1.connecting flights from Delhi to srinagar.
To board a flight to srinagar we need to avail shuttle services to travel a distance of 8 km to terminal 3,
we were not aware of that n time between the flights of 2 hrs is deffinitely not sufficient for this process
i almost missed the flight due to traffic at delhi
during return from srinagar to delhi my flight was scheduled at 15.15 hrs ,flight was delayed by 1/2 hr n reached delhi by 17.30 rushed to terminal 1 by hiring a private taxi by spending extra n reached by 18.00 ,but Indigo staff refused to let us board our 18.55 hrs flight sighting late reporting,i was forced to take up next flight which was at 22.40 hrs.
i request trip factory to enlighten the travellers about this process of shuttling between airports n a comfortable time between flights .
2.please take a relook at hotel CITY GRACE...
not very satisfied wuth the staff behaviour,they seem to be more interested with foreigners ,giving them more preferences for the reasons best known to all....
3.At srinagar ,CUTTY SARK house boat was booked for us,but we ended up at PAMPOSH,which is just around 3 boats away from CUTTY SARK,when enquired about ,we were told that it belonged to thre same group of house boats & there are some numbering systems they follow,which ensures all house boat owners are equally engaged.
though i faced no issues with PAMPOSH,
By the appearence ,i always felt CUTTY SARK was more intimidating ,luxiorous ..
overall apart from these small issues i had a very memorable trip to Kashmir again,thanks to TRIP FACTORY & Akshit
looking to get back for my next vacation with you.
thankyou,All the best
Raja Venkatesh
Share this
On 08 May 2017
Will Recommend to Others
Hi,

Couple of observations:
1. The room which was allotted in HK during the first leg of my stay was very bad and cramped. Though it said Deluxe and the hotel staff said they have given an upgrade, the Room was very small and was cramped. I am stating this comparing the room given to my friends in the different hotel of the same group and the room given to me itself during my second leg.
2. My trip could have been a little better planned had my adviser updated me on few of the atractions and their closures, especially the water show at Maccau.
3. At Maccau, I traveled in and out from the Maccau - HK Ferry terminal, though there was one more Ferry Terminal (Tepai) which was very close to the hotel where I was staying.
Overall a good experience, but could have been much better if there was little more detailing given by the trip adviser.

Regards,
Mahendra.
Share this
On 08 May 2017
Will Recommend to Others
Had a beautiful time with my wife at andaman. Overall experience with trip factory is good, all trip coordinators and Sanjeet are helpful. I have booked 4 nights 5 days trip to andaman and slightly modified it. Sanjeet helped me a lot but at the time of booking I felt a bit irritating, when I have put an enquiry tripfactory told me an amount and after 2 days when I recheck and about to confirm it I have found that total amount increased by 2k. Tripfactory told me that I should put an initial booking as token, else it might increase more, reason behind that is they have to block hotel rooms and flight tickets for me. Apart from that trip was good.
Share this
On 06 May 2017
Will Recommend to Others
Worth for money
Share this
On 06 May 2017
Will Recommend to Others
Overall trip is good....
Share this
On 06 May 2017
Will Recommend to Others
Shiva did a wonderful job.
Trip factory did a good job by coordinating our visits to various Islands in proper manner. The boat tickets were ready well before our journey. So we could cover all the places we wished to visit.
Since tripfactory quoted less, I was little confused while making the full payment. But their service was excellent when compared to other tour operators who charged much higher. The a/c rooms they provided were excellent ones.
The drivers were friendly. Due to time limitation, I could not collect my Scooba diving videos, which the TF co ordinator took pain to collect it and deliver it to me the next day and that too in a different Island. I will definitely suggest Tripfactory .
Thank you Trip factory for your good service.
Share this
On 06 May 2017
Will Recommend to Others
It's great interacting with Alok and tripfactory in general. This is the second trip that I made with them and the overall experience had been fantastic. In India, you expect to have issues on the ground particularly with drivers for which one would have control and I did have my share of bad experience as well. However, the way the situation had been handled by Alok, Tripfactory and their partners is commendable. In deed, their nice gestures and professional approach made us to forget those few incidents and made the over experience a memorable one.

Fabulous customer service which is rare to see in India.
Share this
On 05 May 2017
Will Recommend to Others
The trip was amazing. A complete trip. The timing and the arrangements made by the team were outstanding. The hotels selected were comfortable and beautiful than I expected. The cab driver was polite and helpful. We enjoyed the complete trip. This was the first time when I booked an online trip. However, Tarannum made it a memorable trip for us with the perfect arrangements. I loved the places where we visited and definitely recommend everyone to go for the trip and make it start with trip factory. I am really very happy with the arrangements and facilities provided by the
Share this
On 05 May 2017
Will Recommend to Others
The trip was superb...everything was arranged properly. We enjoyed our stay in Andamans. Thanks to Sarah for always helping us when we had doubts. Only thing which i need to highlight is the tickets in Govt Ferry were not together...and the hotels in Havelock were not upto mark of 3 star hotels & since few networks are not available there people should be informed well in advance.
Rest all was fantastic!!
Share this
On 05 May 2017
Will Recommend to Others
it was a very good trip.....
Share this
On 05 May 2017
Will Recommend to Others
Its was a very nice Vacation.even will going there was a call from trip fatory regarding boarding .
I am thankful to Mr B satish who had guided me very nicely .
Also Ms Sandhya who had initialy adviced me on my trip.

Thanks
Avinash
Share this
On 05 May 2017
Will Recommend to Others
It was a very good trip enjoyed a lot
Resort was very clean and staff members were very polite. I would like to do another trip from trip factory only
Thanks Vanita
Thanks Vanita
Share this
On 04 May 2017
Will Recommend to Others
Had a great time!!
Share this
On 04 May 2017
Will Recommend to Others
Overall it was a good trip. We did not face any problems. The car from Big Travels & driver Ramesh were very good. All hotels were fine - especially Rio Merdien in Mysore & Carnival Resort in Kodaikanal.
Hotel Darshan in Ooty & M-3 Boutique hotels were not upto the mark & I suggest you avoid these in future with other guests.
Rest everything was great & well executed & we enjoyed a lot.
This was out 3rd trip with Trip factory & we have already booked the 4th Trip to Himachal in June 2017.
The fact that we are repeatedly coming back is ample proof that we endorse you & the way you handle things.
Thanks for the professional planning , execution & orientation towards customer service.
Share this
On 03 May 2017
Will Recommend to Others
The whole was trip was super and funny. Driver clinton was very kind and punctual. Please inform the tourist to book the boating tickets in thekady through online since the tickets are not available there. Hotels are clean nd near.. Especially I cloud resort was fantastic. Boat house was super but only the water available for bathing is saltwater. Thank you Bhavya for arranging a wonderful trip...
Share this
On 03 May 2017
Will Recommend to Others
I had my apprehensions when initiating my communication with Tripfactory... However at the end of the tour I am really satisfied and happy for the arrangements made through the local agency at Srilanka... Only thing is kindly ensure with Tripfatory about the scope of Visa for any packages chosen across the world... Still I would recommend Tripfactory !!!!
Share this
On 02 May 2017
Will Recommend to Others
The trip was really good. To start off , we landed in Chandigarh and got picked up . The innova which was provided was good and the driver was very humble and friendly. We stayed at RV continental in Amritsar which was not in a good locality and the facilities were sort of ok. I would rate 3.5/5. Driver did not have too much information about Amritsar local but he was able to ask and find. We moved to Katra and the stayed for 2 nights. The rooms are not on par with a 3 star hotel. Some rooms are situated right next to an upcoming building and there is no ventilation. Staff was friendly and it was a walkable distance from Rly Station.I would rate 4/5. For Mata Vaishnodevi darshan you can either walk ,11kms uphill or take horse/pony or go by Palki/Doli or by helicopter. Helicopters are almost impossible to book since its booked 2 months in advance. You can go half way upto Adhkuvari (6.5km) and then choose to go by Electric auto(daytime only) . While descending you can go and enquire helicopter since many people only book one way heli.
We then went to Pahalgam and stayed at Hamdard resort which was really nice. Its a small resort but clean with facilities. Rate 4.5/5. We then went to Srinagar and stayed at Badyari resort. First of all this resort is in a swampy location by the Dal lake. The road reaching to the resort is all dug up and dirty. The staff here is friendly . But for some reason the towels were smelly and rooms were not cleaned even after multiple requests. Again not a 3 star worthy place. I would rate 3/5. When you are visiting places in Kashmir just be wary or Horse/Pony rides and guides. Most of the times a guide is not needed at all and if you can walk about a kilometer then avoid a horse since these guys charge too much and on top they ask for Baksheesh. We visited Gulmarg and ski . Luckily we got snowfall in Sonmarg since it was a rainy day . For pure vegetarians , you dont have to worry since right from Amritsar till Gulmarg or Sonmarg you will have plenty of pure veg restaurants. Even in Srinagar you have vegetarian restaurants.
Thanks to tripfactory for making this trip wonderful and memorable.
Share this

We use cookies

Cookies help us deliver the best experience on our website.By using our website, you agree to the use of cookies. Find out how we use cookies

ACCEPT