Overall Trip was good. Room provided at Jodhpur and food was very nice. Vehicle also very good. Driver of the vehicler Surendra was very good. He is very courteous and informative. Barring one or two, totally trip was very nice.

Thanks to Trip factory & our trip co-ordinator Alice Shruthi. Overall our trip to Thailand with places including phuket, Pattaya & Bangkok was a memorable one. Everything was very well planned & arranged. Accomodations were good. Scenic places. Looking forward for an another trip with the Trip factory.

Need to provide all documents well in advance.. I had to followup many times & got final documents just day before my departure...Money transfer charges need to be clear!!!!

Its good to receive your calls/whatsup group during my trip for any difficulties etc...

All other arrangements were good as per itinerary....

Hi, I would like to thank vidya who assisted from starting. Excellent response for help and suggestions etc. This is my second trip with trip factory and would defintely trip factory is my travel partner. Initially there was communication gap between tripfy and filed team which was rectified by assistance of vidya, need to take care regarding these kind of issues. Field team were not as user friendly as tripfy members including guides there. Tripfy should work on this. Travel plan timings should be communicated to both us and the guide or team who handles at field.

We went on a 6N/7D tour of Sri Lanka in Dec 2017 arranged by Trip Factory. We had a very memorable trip. Every arrangement was good. The Hotels were good and the Driver (Priyadarshan) was very helpful and cooperative and took good care of us very cheerfully. All in all a memorable trip and we carry happy memories of Sri Lanka. Thanks to Vanita of Trip Factory for coordinating this trip. This is our 4th trip with Trip Factory and we like their services which is value for money.

For havelock island two days are enough.. We had three days

Was properly organized and timely arranged with all the formalities done on time.
The travel consultant Fouzia is one of the best travel consultant. The trip helped me create happy memories that I will never forget for a lifetime.
I am definitely using Tripfactory for my further travel plans.

Thank you for booking and making all the arrangements happen. Really wonderful trip thank you

The trip was awesome, would definitely recommend trip factory to friends. Over all experience on road trip and sightseeing was good. Hotel Stay at Dalhouise and Dharmashala was great.

Reason for giving 4 star is last day stay.

Would recommend Trip Factory Team not to include hotel Hotel R V Intercontinental at Amritar for any guest. The reception staff sounded rude, doors in toilet had no lock, there was water leakage in toilet Taps and flush. No Tea coffee provision in room as compared in 3 star hotel. No choice of Dinner. We had booked two rooms but still we where asked to choice either veg or non veg ,no choice of food we had to except food what was served by hotel, which was not the case in other two hotels. Over all experience in Amritsar Stay was very bad.

Apart from Amritsar Stay i would surely say Trip Factory was very supportive from planning and resolved all my queries before and after booking my trip. Thank you for planning the journey and would surely connect with you in future for my next trip..

And finally a special Thanks to Sneha Saha from Trip Factory Team......

Special thanks to Soumyadip for putting all the efforts and things changed so quickly to get the trip planned as i wanted, and also for providing support in non offyice timing when we got stucked on very first day.
Thanks

Thank you Kamini and trip factory for the wonderful travel plan. You customised our trip to Phuket and krabi with island tours as per our request. Everything was planned rightly. We will plan our next trip from trip factory.

First of all I would like to thank Mitesh & Trip factory for arranging such a wonderful trip for us
It was first time that me and my wife flew on a plane and out of India and it was a really wonderful experience
First things first
1: Airport simply floored by the ambience and service at Mumbai and Male airport we were a bit worried as it was first flight ever but it was really very good no hassels as such😇😇😎
2: Airport pick up at Male : was really very spot on we didn't had to wait more at the airport the journey itself was breathing taking the view of blue water took me away I was in love in with the country the moment I saw it at the airport
3: Fun Island Resort: we stayed here for 4 days five nights this place is really awesome and it lived up to our expectations I would further like to summarize things

Arrival : the people at Resort welcome us really well with a welcome drink and the wet towel and escorted to our rooms

Rooms : clean neat and tidy honeymoon goodies as promised they cleaned it twice a day replineshed it with fresh towels twice a day which was really commendable

Cleanliness : both at the room and at the island is really commendable a great job on the cleanliness part by the island people

Food : wat do I say about it though being a food and beverage person I couldn't find a flaw in their food and beverage service
Breakfast: awesome choices great choices lavish really loved it especially my wife bcoz she is eggetarian she got choice of eggs
Lunch & Dinner : really very very good choice of menu was really happy to see my Indian food making it international 😇😎 choices of fish could be more though I missed spicy food but i understand the clientele there so I give it a pass by nevertheless variety of desserts made up for that flaw 😉
Service : A highly professional staff I could say really very helpful and open to guests which is really well special mention for one of the food and beverage service staff ( Asjadh Ahmed ) if you guys could convey it to him really very helpful and sweet guy and the chefs at live counter (Babu, Abu Sayed) were also really good at their work as being a counter chef is not that easy job but they pulled ith really well special mention to Babu for showing us stingray fishes😃😘
The place took my breath away I terms of greenery, beach, marinelife, specially the wooden plank towards the sea that the resort people have made and maitained it kudos to them for that because of that plank we could see some really amazing fishes there
Beaches : amazing really clean and pristine water beaches loved to see that in fact we personally like the sand and water combo there😉
Water sport activity : A special mention here as well NAMY my instructor for jet ski and snorkeling I have to tell you guys please if you go to Maldives do snorkeling it is once in a lifetime experience guys some really amazing marine life you guys will get to see and jet ski was a bit heavy on pocket but I understand the fuel and the equipment jetski is costly but it was also a great experience as I am happy my wife accompanied me to the jet ski😇
All in all the stay at the resort was really very good me and my wife thought that the resort was little bit underrated by you guys instead it should be 4* instead of 3*
Departure : I personally thought was a bit early for us but the place gets darken very early so it was a really very good decision from the resort guys to drop us early to airport the flight from male to srilanka got delayed a bit bcoz of which we had to hurry a bit but all's well that ends well
All in all a really very great, awesome, memorable, mesmerizing, I am running out of all superlative word really very happy as my investment ceme right of worth each penny the trip was
Thanks a lot Mitesh Bhai once again and Trip factory guys as well great job
Please keep me updated for such amazing trips places
And offers

Overall, it was a great experience. Well planned and well executed. Thanks Royan ! This was my first experience with TripFactory and definitely, I would consider it again as one of the options for my future travels. Below is my detailed feedback for this trip.


What went well / I liked:---

(1) Value for money.
(2) Service delivery as promised.
(3) I liked the detailed analysis of the sights and numerous discussions with Royan. He kept his calm and showed immense patience to my hundreds of questions and answered to all my queries very well. He was also available to my questions, be it late evenings.
(4) Coordinators are Port-Blair and Havelock Island were friendly and showed great hospitality during my entire stay. Also, the Hotels provided were worth staying and were value for money.
(5) The best part of this booking was that I got a refund or partial payment back for the sights missed out due to bad weather. It was a hassle-free event and I happened soon enough I raised the ticket.
(6) I also liked the back-end customer support and prompt services / solution to my queries for every call I made till date.


What could have been better:---

(1) The coordinators at Neil Island showed hush-hush and were initially not interested in covering all sights as per itinerary. Later, they agreed to show, but in rush.
(2) The accommodation at Neil Island doesn't seem like a 3-star and was not value for money. The facilities were more of a 2-star hotel.
(3) There seemed to be a goof-up for our accommodation booking at Havelock. When we reached at the booked hotel, we were told that no booking was made on our name. But later, the coordinator arranged for a similar-type of accommodation at other property. I liked the dedication and efforts of the tour-coordinator and I understand things sometimes doesn't happen as predicted.

It was a wonderful trip! Alok our travel expert was a great help. The hotels which were recommended to us in Gangtok, Pelling and Darjeeling were good and our driver was extremely friendly and punctual. Thank you TripFactory!

Very helpful advices received for my trip and your counter parts in Andaman Island were good as they understood our needs. The hotel De Marina was also very good, the food was excellent and the receptionists also fully cooperated to our needs. Big thank you.

Trip was very good. We enjoyed in andamans.

A few things I'd like to say -
1) It would have been better if we were recommended some activities in some places in Kerala beforehand. There was not a lot of sightseeing involved.
2) The guide was a good person but on a lot of occasions we were forced to meet some tour guides forcing us to go for activities such as a forest tour, boating on a lake, etc.
3) The hotels were quite nice.
4) There was absolutely nothing we did on the last two days. Our trip to thekkady was a complete waste as we just managed a couple of hours on a shikari boat and the guide said that we had nothing to see so we were forced to pay extra and go for a boating ride. We ended up doing nothing that day.
5) The itinerary should've been a little more specific so we know and the guide knows what we must always cover.

Overall, I was happy with a part of the tour but I thought some parts were not managed well by Tripfactory.

I love your service.. It was really great.

We had a very good experience overall as we were given everything we were promised and on time to although the local number which was provided by guide did not work and after message to your team no body replied otherwise it was a good trip our villa Arman villa was the best part of the trip and Apeksha aggarwal was very helpful all the time and really was supportive

Fantastic holidays organized very well by Trip factory. Trip factory executives are available always for assistance. 👍👍