Our trip to Dubai was an amazing experience. We had a wonderful time . We had booked 3 months in advance . Hence package was economical as flight prices were cheaper. I must thank Prajna for being very patient and coordinating with me on my requests and offering me the right package. The tour coordinators in Dubai executed the tour very well.
We had opted for 1 day Abu dhabi trip which was not very satisfactory as few of my family members were not allowed to enter the Grand mosque. Security guard at the mosque didn't like the attire though they were fully covered as per instructions. It's just luck. The hotel Raviz centre point was booked for us .Hotel was very good . We enjoyed both Indian & continental cuisine. Hotel is at the centre of city with all shopping centres, restaurants and currency exchange centers metro nearby. We had dinner included in the desert safari & Dhow cruise. Food was not that great. We were informed about it by Tripfactory in advance. Sight seeing locations are excellent . Enjoyed the Clean & Beautiful Dubai city.
Suggestions to Tripfactory :1. Please include Dubai Frame in your package. My family visited it and got a very good review.
2. Please call the client before the departure and explain the Itinerary and Do's and Don'ts. Fortunately , I had called Prajna and clarified my doubts. But would be much appreciated if you make this call proactivately instead of just email exchanges.This would improve customer satisfaction factor.

Good trip organized but drivers was very slow

Went for a vacation to Hong Kong and macau.After hearing a lot of good opinion about trip factory decided to give it a try.After the first call with Shruthi itself we understood that we have come to the right place.The best service that one would get is what I would like to describe in a single sentence.The trip was very affordable and customised to our interests. .Thanks a ton shruthi singal for making our trip an unforgettable experience.

All as per shedules. We did not had to wait nor made tje operators wait for us

It's been a great experience travelling with Trip Factory. It is our second booking with TF. We enjoy a lot, awesome tour with good experience and well organised. All the arrangements are pretty good.

It's really a memorable trip. Thanks, everyone from TF. Special thanks to Priti for all the arrangements.

excellent service without any tension...

Our trip to bali by trip factory was excellent, all arrangements are very good, specially tour guide, car driver. All sightseeing are on time and complete. By time, pick up and drop facility was good. Over all all arrangements was very good. But one thing was, our hotel floor was very dirty, oily. Not cleaning proprly
Thanks for good arrangements

We reached home this morning.. It was a very wonderful trip for us.. enjoyed every minute of it.. We thank everyone in trip factory for arranging and organising this.. I recommended trip factory to some of the travellers during our casual talk.. looking forward for another holiday through Trip factory..

It was really very nice to work with you “Akash” and thank you for your support always for giving the best prices for all related hotel quries.

Very well organized by Yasmeen the TripFactory travel expert!! From choosing right destination to selecting suitable set of activities for us. every member in our family enjoyed it and it met everyone's expectation.

Keep it up TripFactory, looking forward to book next vacation.

Best wishes,
Ravi.

Overall the trip went smooth and nice but the driver who came for pickup during desert safari was purely a disgusting man.. he was continuously making fun of us on our clothing and body shaming. Even after giving him warning he didn’t bother to stop. I am not sure how far you guys are going to take action against him but that driver was behaving very cheap. Can’t expect a driver to behave like this with his customers. This was the only bitter experience we went through.
I must tell you guys really did some fantastic job and everything was arranged right on time.
PS: please keep the customer updated about the new place they are traveling to. For everything I had to follow up instead of you guys coordinating with me. Plz ensure the customer has all the doubts cleared before starting the trip. Thank you!!

Excellent coordination and arrangement by Trip Factory for our 10-days trip to Ooty, Conoor, Mysore, Coorg and Bangalore in April-2018 for 2-families comprising total 8 adults and kids.
Hotel, transport, site seeing was in the scope of Trip Factory and they have arranged it professionally very well without any glitch.
This was our second tour with Trip Factory and we are satisfied with their professionalism.

My parents and I really Thankyou for providing us with such a wonderful experience. We liked the arrangements and the way the itinerary was planned by Taha. She has been spontaneous in replying to all my queries at any given point of time. A big Thankyou from us.

Everything was well managed , polite staff, nice hotel and location ,good food, hotel services, timely pick up... all good except the experience/ time wasted in the QUE at the Burj Khalifa ( took us almost one hour to get down from 124th Floor, it was over crowded and I was feared of the stampede )
Definitely VALUE FOR MONEY... Only one suggestions... let your client know the time required to reach and stay at any destination.
Will use TripFactory for other destinations for sure. Keep up the good work guys..

Prompt response to queries is highly commendable. I am sure that no other travel agency can provide this good.
There were a couple of hiccups but overall the service was good and value for money.

Very Good arrangements of Stay and Drive(The car was spacious and comfortable)
The driver was very humble and cooperative and also was our guide,so was there from picking up from the airport to dropping back.
FInally, Sri Lanka was a very good trip and had a wonderful experience and fun.

Overall arrangements are Good. Except hotel and Food. Compared with I was booked during booking Misty Lake Resort will be better with Seven Springs. Foods are very expansive and the quality was poor. A bit far away from Munar City. The Transport arrangement is good and driver too. As you told beginning trip there will be what's group will create for support until now there is no support from the whatsup group. no response. Thanks for the Tripfactory and Arrangements.

The trip was well organised .The Group leader was very dynamic .We all have enjoyed the trip. My rating for the trip is 9/10. ( There was not clarity reg .Driver tips of 3 Euro/person /day .I was told on the last day of the trip which could have been informed early at the time of booking the Trip.)

I liked the service of Trip Factory. Rahul was a very professional agent and he was always responsive on queries on whatsapp. I would definitely recommend tripfactory to my friends and family.

Trip factory provided us a wonderful package.It was an awesome trip.