The overall trip was nice. Only problem was the food supply. Complimentary food must be provided at least once in the hotels and the food quality must be improved. Except at lacking and Gangtok., Food quality was average.

Hello All, The trip ( to Andaman) arrangement were great. Thanks to the Team. All our family members ( group of 11 + infant ) enjoyed throughout the trip.

Pros:
1. Vechicle arrangement were perfect ( 2 for passengers and 1 for luggage )
2. Stay was awesome ( 3 star and 4 star Stays )
3. Overall plan was very good
4. Did Not disappoint any of us.

Cons:
Negligible

It was an amazing tour with you.... I am thankful to Apeksha ji for wonderful guiding throughout the journey. Definitely I will recommend my friends to use trip factory.

It was an amazing experience with all extremely satisfying facilities within the budget.
I am definitely gonna plan all my future trips with Trip Factory.

Thanks for making my journey memorable and also please give my good regards to "DIA" (my first tour guide).

the trip was good and all things as promised by trip factory were delivered during the trip.
the problem i faced was before the trip where my flight timings were changed without my information.
also had to fight for the baggage that was promised and then not given in the voucher.
only once i raised a ruckus was i given.
so advice all clients to take in writing what all is promised before making the payment.
otherwise it was a good decision to go with trip factory package.it is worth the money paid rather than self planning a trip.
my next trip to seychelles or australia will also be with you guys...

The Hotels at all the destinations were at good locations... The rooms and the service was also very Good...
The Vehicle provided was a standard one and the driver Feroz Dar was very helpful and kind....
The Food provided at the Hotels was good except at Katra.....Though I will prefer more variety in food at all the hotels with buffet...
The overall experience of the tour was very good and well planned.....we enjoyed the trip..
Will prefer to plan my next trip with Trip factory...

Thank You for helping me with my Honeymoon Package. The Hotel were really good. The Driver Mr. Kapoor was also very friendly in nature. Once again Thank You Team TRIP FACTORY, And Mr. Mohamed Arafath.

Our trip to Dubai was an amazing experience. We had a wonderful time . We had booked 3 months in advance . Hence package was economical as flight prices were cheaper. I must thank Prajna for being very patient and coordinating with me on my requests and offering me the right package. The tour coordinators in Dubai executed the tour very well.
We had opted for 1 day Abu dhabi trip which was not very satisfactory as few of my family members were not allowed to enter the Grand mosque. Security guard at the mosque didn't like the attire though they were fully covered as per instructions. It's just luck. The hotel Raviz centre point was booked for us .Hotel was very good . We enjoyed both Indian & continental cuisine. Hotel is at the centre of city with all shopping centres, restaurants and currency exchange centers metro nearby. We had dinner included in the desert safari & Dhow cruise. Food was not that great. We were informed about it by Tripfactory in advance. Sight seeing locations are excellent . Enjoyed the Clean & Beautiful Dubai city.
Suggestions to Tripfactory :1. Please include Dubai Frame in your package. My family visited it and got a very good review.
2. Please call the client before the departure and explain the Itinerary and Do's and Don'ts. Fortunately , I had called Prajna and clarified my doubts. But would be much appreciated if you make this call proactivately instead of just email exchanges.This would improve customer satisfaction factor.

Good trip organized but drivers was very slow

Went for a vacation to Hong Kong and macau.After hearing a lot of good opinion about trip factory decided to give it a try.After the first call with Shruthi itself we understood that we have come to the right place.The best service that one would get is what I would like to describe in a single sentence.The trip was very affordable and customised to our interests. .Thanks a ton shruthi singal for making our trip an unforgettable experience.

All as per shedules. We did not had to wait nor made tje operators wait for us

It's been a great experience travelling with Trip Factory. It is our second booking with TF. We enjoy a lot, awesome tour with good experience and well organised. All the arrangements are pretty good.

It's really a memorable trip. Thanks, everyone from TF. Special thanks to Priti for all the arrangements.

excellent service without any tension...

Our trip to bali by trip factory was excellent, all arrangements are very good, specially tour guide, car driver. All sightseeing are on time and complete. By time, pick up and drop facility was good. Over all all arrangements was very good. But one thing was, our hotel floor was very dirty, oily. Not cleaning proprly
Thanks for good arrangements

We reached home this morning.. It was a very wonderful trip for us.. enjoyed every minute of it.. We thank everyone in trip factory for arranging and organising this.. I recommended trip factory to some of the travellers during our casual talk.. looking forward for another holiday through Trip factory..

It was really very nice to work with you “Akash” and thank you for your support always for giving the best prices for all related hotel quries.

Very well organized by Yasmeen the TripFactory travel expert!! From choosing right destination to selecting suitable set of activities for us. every member in our family enjoyed it and it met everyone's expectation.

Keep it up TripFactory, looking forward to book next vacation.

Best wishes,
Ravi.

Overall the trip went smooth and nice but the driver who came for pickup during desert safari was purely a disgusting man.. he was continuously making fun of us on our clothing and body shaming. Even after giving him warning he didn’t bother to stop. I am not sure how far you guys are going to take action against him but that driver was behaving very cheap. Can’t expect a driver to behave like this with his customers. This was the only bitter experience we went through.
I must tell you guys really did some fantastic job and everything was arranged right on time.
PS: please keep the customer updated about the new place they are traveling to. For everything I had to follow up instead of you guys coordinating with me. Plz ensure the customer has all the doubts cleared before starting the trip. Thank you!!

Excellent coordination and arrangement by Trip Factory for our 10-days trip to Ooty, Conoor, Mysore, Coorg and Bangalore in April-2018 for 2-families comprising total 8 adults and kids.
Hotel, transport, site seeing was in the scope of Trip Factory and they have arranged it professionally very well without any glitch.
This was our second tour with Trip Factory and we are satisfied with their professionalism.

My parents and I really Thankyou for providing us with such a wonderful experience. We liked the arrangements and the way the itinerary was planned by Taha. She has been spontaneous in replying to all my queries at any given point of time. A big Thankyou from us.