We had a wonderful experience with this travel company - Trip Factory. In particular our travel agent Julie was very helpful from the beginning
of our interest in the tour, helping us to develop a thorough schedule very suitable to us and, what was really impressive was she stayed in touch with us throughout the journey to ensure we were doing ok.

Alok ji
A big thank you from all of us for making our dubai trip one of the best trips ever. You always cooperated with us from the starting till end.
We really enjoyed a lot in dubaii. All the services, amenities, hotel bookings, ticketing and transportation was taken care of and not even once we faced issue in our whole trip.
This was my third trip with trip factory ( alok ji helped with all these trips) and i am really happy with the service. Looking forward for more trips in future with trip factory.

The trip was well and neatly organised by Trip factory. We have covered most part of visiting places in Singapore which was organised by Trip Factory. Thank for Trip factory for showing us wonderful places and we had great time. I would love to suggest to my friends and relatives and would like to book from Trip Factory in future as well.

We were very much unsure whether to go ahead with Kashmir or not but after talking to Mohamed we were certain we need to go ahead with it. He called us and kept us informed right from the start till the end, The kind of insights,help and info he provided was excellent. He had planned the whole trip keeping in mind our need and in a way we enjoed it to the fullest. Though we hear a lot of negative things about Kashmir but once you visit it you will never regret it.

Thank you Mohamed for a organizing wonderful trip for us !!

nice trip, thanks for trip factory, Mr. Sham and Mr. vijay...thanks for your support...

Hello!
Thank you very much for adequate clarification!
As to sum-up our tour arranged by you can be considered as a full success. Everything was arranged professionally and worked out well for us.
All the tour-guides were professional and helpful, but we would like to point out one of the tour-guides we learned to know during our voyage.
Our guides had perfect knowledge about Sikkim history, acted very professionally as a tour-guide and their language skills are very good.
Once again, thank you very much and we hope that we could use your services also in the future.

So maja

Very good support from Tripfactory. Thank you Prisca for your input in planning our tour.

What I like

1. Your representative Swetha helpe me to choose the right package, which made the trip into a most memorable one throughout my life. A special Thanks to her
2. Hotel room is awesome.
3. Hotel Staffs are kind enough.
4. Taxi arrangements are too good and the taxi driver was very polite and punctual

What needs to be improved:

1. Due to flight delay, we reached the hotel around 3.30 PM but still the room was not ready, so we have waited for more than 20 mins in reception. As per the hotel, check in time is 2 PM and the room should be ready by then.

2. It would be good if we get the driver's details (like name, phone number, etc..).

3. On Day 3, we were picked up by different driver and vehicle, Which was not communicated to us prior. As we were in different country, we cannot just believe/trust anyone.

4. As per my Itenary, I will be visiting to Git Git waterfalls on day 3, but which was not communicated to driver/ not mentioned in the driver's visit list. After that we have asked him to take us there and he did that as well, but still to avoid unnecessary confusions please make sure traveller's and driver's places to visit list are matching

5. In watersports activity, first they informed as parasailing is available, even the same was mentioned in our confirmation receipt which was provided by watersports team, but after reaching there they have informed as they don't have that activity and asked to upgrade to parasailing adventure (for which we needs to pay $60 extra) or change the activity. Which is totally unfair, so either please collaborate with some other watersports team / ask them not provide wrong info.

the trip was excellent for rating 9/10

Trip was good well arranged. I like to continue to book further trips with trip factory

We had been to Dubai through Trip factory.I had very wonderful experience throughout Journey.

I appreciate all support trip factory team provided from recommending ,booking and ensuring our travel was safe. Hotel recommendation was good .Trip factory team was very active if we face issues with pick up and drop ,they were always online to support.

Kudos ! to Trip factory professionalism...

Thanks Team...

Pros:We booked Dubai trip its less Expensive comparetively with other travels ,Awesome Hotels,Receiving is nice and sightseeing transfers were Good..Desert safari n Dhow cruise were nice.We will choose once again trip factory for another trips in the future, Our Travel expert Naveen was cooperative and Nice,Telegram support was good Cons; When we are boking through online package delayed call back from customer care and driver missed Gold souk and Spice souks in half day city tour Overal it's amazing experience with trip factory we wl recommend tripfactory for others

Very well organised,
Good hotels and drive
Nice places to visit
Only thing that we were concerned was for the Cab Driver stay
There was no driver room or Dorminatary for drivers to stay

Everything was good and nicely arranged..but one problem we faced due to driver Mohammed Alam.He dropped to Dubai Mall n said come back to cinima parking.He did not direct us properly he made us roam so much.at 11.30pm he said go in taxi..we payed 52ADH for taxi.its driver duty to guide us properly and wait till we come..hope you guys convey to vendor.not to repeat for others.

Overall experience was good. Hotel Shefaf was average but special thanks to our guide Mr. Zubair who made every effort to make us comfortable. He made it a safe trip and also gave us upgrades wherever possible. A special thanks to all the staff at the Royal Park hotel which made so many efforts for our honeymoon suite decorations. Mushtaq and his team were very helpful and friendly. Also the Sheraton houseboat was slendid. Overall a memorable trip. Satisfied with trip factory !!

Overall I'm happy with my experience with Trip Factory. The package, Local Tours and Hotel were excellent. My family enjoyed each day. Trip Factory upgraded my stay to 5 star hotel that i deeply appreciate. Local tour operator was also very professional handling local sightseeing. However, I'm giving only 4 star because the hotel i was upgraded to, was far from city center and walking down to/from city center was not advisable and practical. Also the hotel's shuttle's last ferry was at 8.20pm which wasn't giving us enough time stay in city center and have dinner. Therefore we have to spent 10000 INR just in taxi fare from/to hotel to city center. If i would have been upgraded to the hotel near by the originally selected. I would have given 5 stars. There is nothing much to complaint about.

I would recommend Trip Factory to my friends for sure.

Very happy with Trip Factory, A well organised trip and good customer service from trip expert.
Telegram support service provided was on great assistance
One point with the tour taxi’s provided. The back seat belts were not operating on some of the vehicles This should be taken up by trip factory with the tour vehicles operators that they use for safety of the customers.

TFN001FZ4VX. Thank you note and appreciation for my travel expert Sachin George

Dear Sachin,
I just wanted to take the opportunity to thank you for arranging a wonderful trip for us. Everything was perfect accept one gap during transition between Phuket and Bangkok that I will blame your trip co-ordinators but post you intervention it got resolved immediately. The accommodations and day tours were fantastic.
We truly had a wonderful time- it was difficult to leave.

Thanks so much for all your help with arranging this trip you did a remarkable job and I truly appreciate it! You will be hearing from me for future travel plans.
I will certainly recommend your company if anyone I know is planning a trip.

Thanks again,
Vijesh Nair

First of all let me thank my trip planner “Shwetha Srinivasan”. She has been extremely helpful, informative, and walked me through the perfect holiday package based on my needs and plans.She was very accommodative and displayed great customer service in every interaction I had
with her. Overall, this was my first time with trip factory and Swetha S nailed it and made me a big fan of your service and company. Everything was beautifully arranged. Right from the transport, hotels, places we visited, drivers etc.I would love to come back time and again and prefer only trip factory for any future travel I plan. I would rate 10/10 for my overall experience. I will recommend everyone to please choose trip factory if you never tried, these folks provide great service. Thank you Swetha once again for all your patience while dealing with me, you did a great job.