Everything was excellent except the stay in Munnar. What I felt that Dewdrop resort is not suitable for families. Though service was good but frequent power cut was unbearable. They do have inverter but not operational all the time. During one midnight there was a power cut and when i stepped out of my room it was total black and scary with no one at reception. Had to move back in room without any option. Later after about an hour got power since i made a call to the owner of the hotel at 3 midnight. :(. Except that experience rest everything was exceptional. Thanks to KirthyRaj for giving us such a wonderful package. Minus 1 star is only because scary night experience and regular power cut at Dewdrop, Munnar.

My husband and I booked a four night package to Kashmir which included, flights, accommodation, sightseeing, transfers and MAP plan meals at the hotels through Pradeep Mishra of Trip factory. We had a memorable experience and it exceeded our expectations. Pradeep looked after us from the time of the booking till the completion of our trip. He contacted us every day even while we were on tour to check if things were to our expectations and we were enjoying our tour. He also got us an excellent driver (Mehraj) who spoke very good english and hindi. and was very calm, patient and drove the van very smoothly. The meals too under MAP plan were great. I would highly recommend Pradeep Mishra for his services provided to us during this vacation. It was a worry free vacation. If I were to take a vacation again in future I would no hesitation to contact Pradeep and go through Trip factory. I got an excellent deal. I will always remember this vacation when I return back to Canada.

A big thank you to Pradeep for this memorable trip.

Trip was Overall Good. Few Points to be noted;

1. Backend operations have to be improved drastically at Trip factory. too many mistakes in booking and the itinerary. right from booking flights to confirmation vouchers.( which we got at the last hour; drivers details shared at boarding of flight after calling the backend office and Mr.Pradeep).

2. Please don't pass three star hotel as five star hotels.....it is very unfair.

3. Cheating and fleecing by the local guides, drivers could have been warned in advance.


Overall we had a good trip; could have been better with slightly better quality hotels (I don't mind paying more; anyways the website books on some initial payments and then confirms on full payment only). Thanks to Mr.Pradeep for all the help. Next time i will look forward for a better planning from the "back- office"

It was a wonderful trip, and everything was covered as per Itenary, but Rooms at Havelock was very average, and also there was no other option to add/modify certain activities and also Rooms on the final day were asked to check out at 8 AM were we had four more hours to spend before flight, one last thing is first and last day of the trip was spent only on travel and not much of activities.

But trip was so amazing thanks for all the support.

HI

It was a brilliant experience right from the start of planning the holiday till the end. Though we were sure of our destination Pradeep had been really helpful in suggesting options that could suit our requirements and nothing better than what we finally confirmed. Being in Hospitality industry myself I can understand there is a lot goes behind the scenes to prepare & confirm even the simplest of Itineraries. Kudos to the promptness with detailed itinerary including the Car/driver details and his approach of being available at all times, follow up once we reached the destination & post the trip.

I would highly recommend to my friends & relatives whenever possible to try and book through you & your team.

Thank you once again for making our trip memorable.

arrangements made by zaid and the team was so good. everything made by the team (car, room, driver in time)were good

Hi, Thank you for organizing my wonderful trip to Manali. The trip was flawless and I got good discount from trip adviser(Priti). Our family enjoyed whole trip like food, accommodation, site seeing etc. Priti taken care all the requirements very well.
The tour coordinator at Manali Mr Rajeev is very cooperative and planned very well the sports activity like paragliding, river rafting, ice skating etc. I particularly thank him to recover my costly camera which I forgot to take it after our tea on the way to Manali using his good network. No negative but may be better accommodation but the view from hotel is awesome.

Hi Albert thanks for u and trip factory and all the guides for making our trip successful and memorable.
Over all trip was very good we have enjoyed each and every place.
Only we missed was helicopter ride if you have informed us earlier we would have planned for the ride.
So next time please inform the customers.
I would defenitely refer the trip factory as service is good and very cost effective.
Thank you all once again.

We have had a wonderful vacation...
Mr. Ashiq is a thorough gentleman patient & pandered to our every need...All the arrangements were meticulously detailed & we have had the time of our lives..so sad we have return to reality today.
The itinerary covered everything from "Snow to Sunshine" the flexibility allowed us to make impromptu stops like the excavated temple from 800 Ad by King Avantivarman & of course we all have shopped till we dropped.
Thank You Pradeep Mishra for ensuring a memorable vacation & I think you surely have 4 new clients to add to your list....🙏 God Bless!.

Everything was absolutely fine. Probably could have gone for better hotels. Apart from that everything was good including the driver was very much aware of the location and he was very courteous and always there on time.
Overall a very good trip.

very prompt in receiving and arranging things. very good experience.

One of the best location anyone can go to. ANDAMAN NICOBAR. I havnt gone on a package trip for years this time decided to take a call on that as we havent seen the place before. this trip was so well organised it was unbelievable.Ii have heard people cribbing when they go on such trips about co ordination and stuff. but this Agent got everything so easy that we din have to even think about anything. they have amazing ppl on board with so much patience and chivalry. I m looking forward on planning another trip soon with TripFactor.

I would like to thank the trip factory team as a whole for being there to help plan the trip. All through the process i was given options and advise. Small advice such as eating and shopping options around the hotel, how best you can schedule each day etc. I was a tough customer asking for additions as the D-Day approached. The team was accommodating and made it happen. The accommodation, local logistics at Thailand etc all met expectations. Loved my week in Thailand and trip factory helped make it happen. To top it all the entire package was at a very good price point!

Great arrangements and all went well as expected. A good deal too, for Goa.

Visited Andamans recently - Got the best deal from Tripfactory, and had a great time with Family. Thank you TripFactory for making our stay memorable and comfortable.

Let me start with a thanks for arranging this trip,
The advisers who guided and accompanied me in Andaman was good and respectful.
But the timing was pathetic, check in was not an issue anywhere, check-out was so pathetic, I had to carry my luggage in the car and run all over the place.
Ferry – you could have explained about the government ferry and I would have agreed to pay more to travel in a private ferry, ferry options were pathetic
Do not offer Eldorado resort for any of your customers. – Worst customer service

Ifeel happy but small mistake in Havelock island unexpectedly changed my hotel,booking itinary hotel is very near by hotel but we are staying just along,overall good experience and budget best choosing ,I have recommended my friends.

I went to Tirupati to have the darshan of Lord Venkateswara and the arrangements made by Mr. Zaid were good. But, the rooms are not upto the expected level. Even the restaurent is not that neat. Food served was not upto the mark.
Drinks were allowed in the rooms and it was stinking outside. When we go to a place like Tirupati, we expect some good environment.

The overall experience was very good.All the arrangements were at place. Our tour co-ordinator Mr. Abdul Majeed deal with all the arrangements whether it was cab availability or other activities like Scuba Diving.


Akshat

Good properties enjoyed it.