Once I contacted her, Ms. Leena Kartha has taken lot of interest in organising our trip to Sri Lanka. She took special pains to make our programme a grand success. True to her word, the programme went on very well. We really enjoyed the Srilankan trip and came back to India.

It was a very pleasant and happy stay.. we chose trip factory over other trip providers as have heard that it is good and our experience was also good. The trip to Kochi, Munnar, Alleppey and arithrapilly waterfalls has been well organised. Our driver Prasad was also very decent and Well behaved and had proper knowledge about territory. The hotel I cloud and its staff was helpful and kind enough. So we will plan our next trips also with trip factory and looking for the same good experience and hospitality with good amount of discount. Thank you

NICE TRIP AND BEST SUGGEST-ABLE TO EVERY BODY

Had a nice experience on planning a surprise trip for wife to Andamans. Rescheduling of the trips also went smooth.

Very good trip
Mala and Rajesh helped us plan and make all the arrangements
Dubai trip was very good and everything happened as per schedule.
Thanks TripFactory :)

Excellent follow-up and well planned by Trip Factory

Hi,

It was a wonderful Trip to Dubai which I have booked with Trip Factory, everything was well organised and Planned in a very systematic manner and professional.

Mine was a personal Trip of three people which got added with couple of friends along with families totaling to Nine , Trip Coordinator Ms. Mala could accommodate us with the same budget and all the sightseeing was arrange together coordinating with the counterparts in Dubai. this trip was customized to my requirement and with in the same budget.

We reached Dubai on 10.10.2016, we were welcomed with a name card in the airport printed, they dropped us to the hotel and everyday we were picked up on time and they were so organised that we did not worry about.

we didn't have any issues in Dubai pertaining to the plan. we were well treated and we enjoyed a lot....

Trip co coordinator Ms. Mala was so professional and had well organised in her planning and we were provided all the required information and details.

I would definitely recommend Trip Factory for your travel requirements and I am sure I will go back to Trip factory for my next personal visit to any abroad trip.

Once again I would like to thanks Ms. Mala for arranging such a wonderful Trip for us. Thanks Mala.

Regards

Swamy
+91 9845255718

It was a great and memorable trip. We visited places like Delhi, Agra, Mathura and Jaipur. 7 days and 6 nights
For a family of 3 the price was reasonable which included air tickets, car & hotel. The added value service was the tour guide who guided the tour in Jaipur. Hotels booked where good, but little far from the sight seeing places.
The hotel booked in Agra was very close to Taj Mahal, which helped us to visited Taj Mahal twice.

If the following things where done, it would have helped me and my family to enjoy little more on sight seeing.
The car driver allocated for this tour did not know the places to visit. We had to guide him thru google maps and this was kind of pressure for us to ensure we don't waste time to taking wrong routes. There was a situation when the we entered a no entry road and police stopped us. Anyway the driver managed to get out from this in about 30 to 45 mins, which would not have been a problem if the driver was a native of Delhi. The same goes with other places as well except Jaipur, the driver was changed was whatever reason.

The other major problem was that the my iternary included Mathura, but the drivers iternary did not include Mathura and I had to reach out the Nicholas to settle this matter. Finally this got settled after sometime and we could travel to Mathura.

Anyway leaving the problems aside this trip was memorable one. Thanks to Nicholas for sorting the things out and make the trip a pleasant one.

Thanks
Ravi

The trip was very well arranged by trip factory. This was for 5 nights and 6 day stay at different location in Rajasthan. The hotel accommodation and Ground transportation was good. There are couple of feedback for future. The local transportation was changed on day 2 and there was no message from the vendor. However once the cab came, the driver was good and took care of remaining trip. The cab driver told that vendor has arranged services of tourist guide at all the location and we need not pay for it. However all the guides demanded extra amount after providing the services. This should have been informed to customers earlier. Overall a very good arrangement if I overlook these small things.

We were a group of 18 who traveled to Andaman for a week. The trip was well planned by our travel co ordinator Albert. The places where we stayed were good... n the best of all was the pearl park beach resort at Neil Island. Special thanks to the coordinators at Andaman -Majid n Shahrukh at Port Blair, Mansoor at Havelock n Vijay at Neil Island... also Thanks to all the drivers who took us around. They were very polite n friendly.
Con -
On the day we reached Port Blair there was a confusion n 6rooms of the 7booked at Shompen hotel were alloted another group n we were left stranded. However trip factory members co ordinated n booked us all in another hotel classic regency which was an average hotel n the next day we were moved to drift wood hotel which was good. I guess this could have been avoided if the rooms were confirmed prior by the team. I guess it was more an issue with the hotel Shompen than the trip factory team as we faced the issue on the last day we were to travel back because 6rooms were confirmed n one wasn't. The manager of hotel is very unfriendly n rude because if which I would give a 1star rating. Food n the rooms were pretty clean though.

Zaid is very approachable & trip was superb 👍🏻

Hi,
This is was our fist time booking online holiday plans. It was very good booking wise and all the expert advice was very helpful.

Pros:
1. The booking was very smooth and quick, not hassles at all.
2. The Hotels booked in Shimla (Kufri Holiday Resort) was very nice, both stay and food was good.
3. Most of the places was covered as part of the itinerary.

Cons:
1. Drive stopped at dhabas/restaurants where he had dealings and contact. He made us skip our lunch too at times as his restaurants were far by. This was the most irritating and disgusting parts of this trip. When we say we don't want this restaurant he said there is not near by restaurants and forced us to eat at his desired place. Driver gets free food if they get customers that's what we understood. Requesting Trip Factory to take care of this in future and for other customers too.
2. Hotel at Manali was changed in the last moment after reaching the hotel. It should have been informed to us much in advance!
3. In order to cover places we had to skip the complimentary breakfast for 2-3 Days again as suggested by the driver. Please change the itinerary accordingly as it was not practical.

The hotels/resorts booked were very good. The only issue in the trip clarity on the itenary. The driver was not so friendly and was very hesitant to go to some places.

Thanks for Helping me in every query i asked to you. Trip was enjoyed at the fullest by my parents and have no complaints of any sort. This was my first time experience with Trip Factory and was good in all respect. No regrets.

It was very nice trip . The entire Trip factory team has cooperated very well throughout our trip.
We had experienced some hassles after reaching Mumbai in hotel booking . In Fact we were not aware that check out time is 12 noon but we entered hotel at 6.30 Am and denied room for us but then after discussions with trip factory team they arranged room immediately and provided room without any issues.

Secondly, regarding vehicle, first day we have been provided Innova as per terms and next day we were provided Ertiga which was out of our terms but we had adjusted . This could have been avoided if proper arrangement has been made.

However, overall journey was good and drivers were too cooperative .

I would like to Thank all trip factory members for arranging such a beautiful trip.

It was wonderful. However the last moment hassle could have been avoided if there was a scrutiny or check for the flight tickets before issuing the voucher to ensure that PNRa are perfect.

Trip Factory helped me book to Andaman Tour Package one a very reasonable price along with the right set of Hotels Provided. At first I was skeptic about the site and the plan of the tour, because at a point of time, there was no confirmation of the hotel for me even before 4 days of my travel, but they have promised and has given me a upgraded and a better hotel with private beach. I strongly recommenced to plan your trip with these guys. they will make everything smooth. unlike the big sites like makemytrip or clear trip or in-fact for any other websites,they cannot even make things better at such a price as trip factory did those thing for me.

Sourav is a very competent professional. He organized our family vacation to Maldives. He understood our requirement, went over many available options, and redid the options as we realized more about the place. And he didn't stop after collecting money for the trip, he reminded us before the trip and assured us that he will be available if there is any problem. It was an excellent vacation for all of us!

Our trip was awesome well organized by our coordinator Mr. Zaid after reaching there we faced some problem and thought they have wasted our One day due to cruse journey but our trip factory manager Mr.Sajid coordinated with the local trip coordinators and reorganized our trip we are very glad for booking our trip with trip factory it was a greatest trip we ever had till now all my friends are very happy, everyone will be booking our future trips with trip factory...... last but not the least me and friends wants to say thanks to trip factory special thanks to Mr. Zaid and Mr.Sajid

The overall trip had been good. I was upset with the houseboat arrangement as there was some confusion the day we got in. The houseboat allotted to us, seemed ordinary. It had been arranged for new wed couple and food was arranged for 2 people and we were 3. The boat owner had to go out and shop for more food items. It was embarrassing. I would suggest to avoid the Golden Compass Houseboat service agency. Barring this, the arrangements were well managed. My trip consultant Sridhar S had been very helpful & cooperative from the day I visited the Trip Factory portal and till the day I completed my trip. The chauffeur (Biju) was great and patient. I recommend trip factory, specifically Sridhar as your trip adviser. Thanks.