Your india operation are good and help ful , also Dubai Royal Arabia was good , all site seeing done with ease, hotels were good, one suggestion that do not keep city tour and Desert safari on same day , we got only 30 min between both the trips for lunch due much delay of schedule to end the city tour. Instead keep Marina show instead of safari pick will be in the evenings.
Also Dubai operation found that not much punctual about tour timing and have less control over the time tour as our city tour ending delayed by about 90 min late. Dubai persons who was calling us was seems to be inexperience. Only 'sayali' seems to be matured and experience. Car pickup was also not on given time and excuse given is the city traffic. This has to improve . Sim card given is without balance so tourist can't call them or. Whatsapp can be used in hotel promises , whenever form out side we try to use whatsapp , we could not due to non availability of internet connectivity. 90 % work done is good , only minor improvement required

One word.... EXCELLENT!!
The overall experience was very good. From the beginning of the process, discussion with the adviser, till the end was very well taken care of by the company.
Our adviser, Samson was most helpful and guided me throughout the processes and in selecting the perfect destination to make my trip a memorable experience.
The hotels suggested & booked were excellent and met the expectations. T-Dew resort in Thekkady was much above what we had expected with excellent view and big spacious rooms. Great Escape resort in Munnar had an excellent view as well, however the rooms could have been bigger. The arrangements in Alleppy were awsome and we had very good experience there.
The travel arrangements were very well taken care of and the driver provided to us had good knowledge of the area and routes and was most supportive .
Overall, my experience was excellent and in future, if I need to book my holidays, I would definitely look towards trip factory to plan it for me.

Amazing! All necessary information was communicated to us in advance. The pickup and drop was always on time. People managing the tour were courteous and helpful.

The Dubai city tour however lacked effective communication by the tour guide.

I would like to thank TripFactory and DreamJourney team for making this Andaman visit one of the memorable ones.
The iternary was well organized, and details were shared prior to the journey. The support staff/co-coordinators at Andaman/Neil/Havelock were quite helpful and courteous. Hotel rooms were remarkable.

Nevertheless, to mention the Makruzz journey which was quite amazing on our return trip from Havelock - PortBlair.

**The only reason for 4/5 rating was the Government Ferry journey from PortBlair - Neil which was too pathetic to explain.
At-least the type of ferry journey should have been communicated before bookings are done, because everything comes at a price (like Makruzz journey).

Thank you fellas and looking forward for another trip with TripFactory shortly...!!

Thanks a ton for planning and executing the trip flawlessly.

I would like to thank the entire team, Imad & Ranjeeth for making this a special one.

Thoroughly enjoyed the entire duration of the trip. Ranjeeth & team customized the trip to plan travel with best flights and hotels like Emirates, Hyatt Place to make the trip a very comfortable one. Daywise itinerary planned in such a way to give both a leisure time and at the same time cover important activities.

Thanks once again for a wonderful time.

All the best and look forward for booking 1 more trip with you soon.

Hi,

This was my first international trip to two countries i.e. Singapore and Indonesia and the support that I have got is excellent. Tripfactory team especially Apeksha was ready to answer any of my questions anytime even before or after making the whole payment.

Trip Planning- Excellent support in planning the trip with covering all spots w.r.t. available time
Customer Support- Quick support before or during the travel.
During Travel-Guide and support staff at locations quite good. Made us feel honored.

In short I am quite satisfied to travel with Tripfactory team and will surely plan more trips with Tripfactory....

Hope Tripfactory team will maintains same level of service in near future also.

THANK YOU SO MUCH FOR YOUR SUPPORT FOR MAKING MY TRIP AMAZING!!!!!!!

Regards
Chander Shekhar Kohli

I came to know about Trip Factory through one of my friends who had been to Andaman and Nicobar tour through your organized package. When I logged in to your site, Mr Royan briefed me about Trip Factory and helped me finalise my itinerary according to my preference. He also offered me a good discount. I received the vouchers and a copy of the itinerary on time. Trip Factory was also keeping a track of the accommodation in Port Blair to see to it that we got the best hotels. Accordingly they changed our hotel at Port Blair. We received our pick up details prior to our departure. Upon arrival at Port Blair, we were greeted by the Dream Journey representative. All ground transfers, ferry drop and pick up, excursions were well planned and punctually co-ordinated. We were always informed about our next day's schedule the day prior. They took utmost care of our safety, convenience and comfort during our sight-seeing visits. We were accommodated in the best of the hotels as per our scale in all the places we visited. Thanking you all for a memorable trip!

My trip started on 4th feb monday. Resort Tio was the best property that was suggested, services were good . 2nd n 3rd day was our sightseeing, driver allotted was very genuine and kind. 4th day was our drop to airport, again driver was very kind. Had very peaceful and safe journey. Alok was the best and i would like to take trip with Alok Sharma who gave me such a memorable and awesome experience. Thanks to Alok and his guidance

This was our first Marriage anniversary trip & our first trip with Trip factory also. And Happy to share my feedback as it was a memorable and well planned Trip by you guys. Special Thanks to my tour manager Sneha Saha for arranging everything properly and for giving us a wonderful experience. Things like Car, Driver, Hotel rooms, Sightseeing, special requests, Itenary of the trip, everything was just up to the mark and cant get better than this. I appreciate your back end teams efforts also for making it a special trip. Thank you again & hope to enjoy many more trips with you people in the future.
Thank you.

Being honest here.. trip factory is the best choice to plan your trips.. My consultant named Falak really arranged evrything and kept me updated since the day i enquired.. Maintining a very friendly and helpfull relation.. i have already recommended many of my friends. If you want to plan your trip, tripfactory is the best and afordable option.

Had organised a trip to Dubai with Trip factory. Falak ws my organiser. The trip was well organised and customised as per my requirements.

Overall has a good experience. All bookings, pick- ups , drops were well on time. Falak was quite prompt with her reverts.

Help on detailed cost structure will help. Also accommodating some last minute requirements should be paid attention to coz it’s the tour guys who know the best, travellers are new so tour operators should ideally give appropriate suggestions.

Overall experience with all arrangements done was excellent exceeding my expectations. There was no confusion with the itinerary and instructions.
I have a suggestion regarding the pick up that was arranged for us. 50 mins was the time the pick up was supposed to wait for us outside the airport at Singapore. But it was 65 mins by the time we came out and the pick up had left. The delay was due to the rush at immigration counter and we were helpless. At least in future the pick up driver has to be instructed to try and contact us by phone once we are late and wait for us understanding the situation.
Next comment on the city sight seeing booked was a waste of time. 1 hour was spent in going round and picking up tourists from their respective hotels. Then we were informed about a boat ride and we bought tickets and spent another hour and a half. Later half an hour visiting chinese temple and another 45 mins in a chocolate outlet. This half day city tour needs a overhauling.
Travel expert was available to patiently answer our queries and promptly arranged refunds for the activity booked and was cancelled due to technical snag.
On the whole Job well done by Trip Factory.

My Experience towards Trip Factory as a company / Trip Partner is Excellent. They have an intention of delivering services with high Ownership and Responsibility.

My trip was a complete cake walk with the help of the Trip Factory Team. Thanks and Kudos for the gr8 co-ordination and delivery.

We recently booked flights and excursions with Tripfactory for Dubai vacation of 5 days(26th Jan 2017 – 30th Jan 2018)

Thank You so much Padma C, It was a great experience with Tripfactory. Booking and other arrangement was well organised. Our Travel Advisor Padma was very good in following up and assisting, Special Thanks ...

I will recommend Tripfactory to my friends.

Thank You so much Kamini, It was a great experience with Tripfactory. Booking and other arrangement was well organised. Our Travel Advisor Kamini was very good in following up and assisting, Special Thanks to her . Driver named Prince was very courteous and genuinely guided us throughout the trip. We felt really safe all along the trip . Every thing went smoothly as planned. The entire trip was comfortable and hassle free. Everything was very good! We enjoyed a lot!

We are surely gonna recommend Tripfactory to my friends & relatives..!!

We had an amazing time thank you for the memorable trip.

It was a very refreshing trip to Maldives. The perfect getaway for an ideal vacation for couple travellers and honeymooners. The weather was great. A big thanks to trip factory for managing all bookings and being there throughout the trip. There was a lot of negotiation as well, but at the end trip factory gave us the best deal and we are happy to have chosen to book via you guys. I will surely recommend people to book holidays via trip factory. My next one is surely to be booked through you guys :)

Overall experience of the trip was good. Bookings and other arrangements during the trip was also good. Dinner arrangement at Marina Cruise and Desert Safari was below expectations. The taste of the food was so bad that we had to go out for dinner on both the days. If possible this should be improved. Falak (Trip Factory) and Royal Arabian folks were quite good and they helped us during the entire trip, right from scratch till end of the trip.

Thank you so much Sarah. Its a gr8 experience with TripFactory again.. Had a life time memories with this tour as well. Hope you will continue the same service in future as well.

It was very nice and well coordinated.
The local travel pallner at Bali Practo have arranged everything very professionally, and the the local guide have taken good care of all the things.

Trip to Dubai was a gift to my parents and they really enjoyed it.
To start with the tour description, let me start with the booking phase. Miss Shruthi had been really helpful and was really dedicated to make changes as per my requirements. She was also well aware about Dubai and hence, was able to make quality suggestions for the trip. So 5 out of 5 rating for her. The trip portal was self descriptive and i could check the booking progress as per my convenience.
The trip was well planned and all deliverables stated in the brochure were provided true to the word.
But, there were few hiccups too. My parents are not tech savvy so the communication between them and tour operators was little patchy and somehow my parents missed the transfer back to airport. So it would be really great if Tripfactory could sensitise the on-field operators in these special cases.
Nevertheless, the trip was really great and i would really like to plan my future travels with Tripfactory. Kudos!