Leh hotel was excellent. Food and prices were very good. hospitality excellent.
Nubra hotel was ok.
Local travel and tempo traveller driver was not cooperative and did not adhere to timelines.
I like tripfactory as its prices are better compared to other travel aggregators.
This is my third booking with tripfactory., their response time is slightly slow, they can be faster with addressing customer needs.

Had wonderful time at Singapore, arrangements were really . Totally it was an awesome trip

we a family of three had booked our singapore tour with tripfactory. Ms. Padma our tour coordinator was great and managed to book our package well in time. She had offered us with abt 7 options which was really helpful. on 22nd may we reached singapore and were picked up from changi airport to our hotel village bugis. Even the hotel was good in ambiance and service. our package included sentosa island, universal studio , night safari , zoo and not to forget the cruise. Tripfactory had prebooked all the entry passes which saved our time. The pickup and drop on Sic basis was timely. We reached back home to mumbai on 28th may.
Overall a wonderful holiday...thanks to the team of tripfactory for their well organised and timely service.
Good luck .

My experience of travelling to HK-Macau with TripFactory was very good. The team's support both during the booking process as well as during the trip was excellent. Special mention to Fouzia who went out of her way to accommodate all my requests & changes. There were a few minor issues for which I have provided the feedback but overall the experience was satisfactory. Keep up the good work!

Perfect arrangements and awesome response for everything you ask

My experience was amazing working with TripFactory. Special thanks to Priti who went out of the way to give comfort to my holiday Program. Everything she organized was perfectly been executed. Thanks alot and keep up the good work.

Kashmir trip was nicely planned by trip factory with good hotels and food at all places.

We had memorable trip experience in Gulmarg moutains
( skeing and sledge ) and horse riding watching scenic Phalgham.
The chauffeur cum guide for the entire trip was co-operative and professional .he provided us the details of
places and guided us the entire trip .Kudos and we are thank ful to Irphan for guiding us and taking care for the entire trip .
Trip factory is definitely worth to plan for trips and is easy and hassle free to plan for the trip .

Organising is good but when comes to accomadation it was average hotels were not good but trip factory supported us in all the way

Very well arranged and all the itinerary were very nice thanks team trip factory

Overall experience was nice! Except at manali,service provided by hotel staff wasn't upto the mark. Rest was ok.

I had a fantastic experience with you guys. It's like I got some friends who made my trip. Your care is impeccable. You are worth to recommend as a best tour operator.

The best part in Trip Factory is the followup, issue solving mechanism, and competitionlessness in pricing which I discovered only after several co touristers asking and getting dazzled comparing their itinerary as mine.

There's always a tussle due to insecurity in a mutual concept where money is involved but ur team has something unique passion which will drive you to new heights in this field.

Thank you once again.

Kindly send your email ID wherein I could put some points which I thought would refine your approach, which I found missing.

Excellent service/ we didn’t like the hotel they changed our hotel with our choice during the trip. They are there to help you 24/7 great support and specially my coordinator aleem was superb. Thanks guys you saved our trip.👍🏻Kudos to you

Greetings ,
special thanks to fouzia for all the help in selecting & customizing our package & offering a good tariff , we did have a wonderful family holiday to hong kong & macau , all reservations were honored & our airport / ferry pickup & drops were all on time , room in venetian was upgraded & we did have fun !!!!,

fouzia went that extra mile to accommodate our needs , i would recommend tripfactory for anyone who wants a overseas vacation, very competitive rates & good service ,

Murthy B S

Road travel planned was very hectic added with traffic chaos at every location. Very little peaceful time left during all 5 days. You should look at other travel options by which travel time can be reduced. In fact, trip should be separately planned for Manali & Shimla.

Thanks Trip Factory team for the wonderful arrangements and the well planned execution of our trip.
Special thanks to Sangetha , for her continuous co-ordination. Thanks to our Indigo driver Onkar, who had been humble, well planned, patient, good local knowledge. ( 5 Star to him ) .

Few observations :-
1) When we landed in Delhi airport, we were waiting for a brand new Iooking Indigo to greet us, but what turned up was little disappointing, pretty old, seat altered , AC was not working properly to beat the Delhi heat ,
The only good thing in the car which came to pick us was the driver Onkar, who was affable.

Tripfactory team needs to ensure the upkeep and condition of the cars.

2) We had booked in Manali Inn hotel , seeing the images in the google and repeated assurances from Sangeetha.
But when we reached the hotel late in the night. disappointment was waiting in the doorsteps of the hotel, as lots of things in front of the hotel and inside the hotel ( some construction,/alteration work was going on )
WE were a little surprised , Tripfactory team could have guided to a better hotel , considering the trip cost collected
for eg :- The hotel staff on check in said he had upgrade our room, and he promised this room had a good view.
But when we pulled the room curtains, we were not happy with the view of petrol bunk, some broken construction materials. etc.

Tripfactory team needs to consider these detailed reviews seriously ( these reviews given to improve your services )
once again thanks to the trip factory team for the quick response and safe trip in the Himachal mountains.

This was my second trip with Tripfactory first being to Kashmir. The main reason to choose Tripfactory is the variety of options they provide to customize the trip according to your budget and convenience.
Except for minor issues here and there the overall trip went on really well .This time the team provided with a real time watsapp support group which was really helpful.
We did a 8-9 days Himachal trip covering Shimla-Manali-Dharamshala-Dalhousie from May 23rd 2018. We travelled by road from Delhi to Himachal. Its better to avoid Shimla due to the water crisis there. It was scorching hot and the hills were on fire at many places(forest fires). Since we stayed at Mashobra , closer to Shimla town it didn't affect us much. Mashobra was a cool place and hotel Summit Thistle Villas was good too.
Manali was very crowded with traffic block everywhere in the town. The trip to Rohtang pass started at 3 am from the hotel and we reached back to the hotel only at 10 pm. We couldnt cover Solang Valley due to this. There was heavy traffic block on the way to the Rohtang pass due to peak tourist season and the innova cabs (with permit) were asking for 14K-17K for the trip.We spent only 1 hour at the Rohtang top, rest all were roadblocks :-). However it was worth it. The Manali Hotel Khushboo resorts was more like a budget hotel , I dont think it can be classified as a 3 star. However they managed to give good service.
At Dharamshala we stayed at Imperial Clark's Inn and I would say it is a top class accommodation with nice view and lot of space around. We had issues with the accomodation (Hotel Blue Magnets) at Dalhousie as it was not as per our expectation and we had discussed this tripfactory.

The overall trip arranged by Tripfactory was good and i have already recommended them to my friends.

Really had a pleasant stay in Andaman and Havelock.
Very well organized plan and impressed with travel agents. Responded the queries on time.

I will recommend to my friends and families in future.

Overall a good experience...However, we were told that our stay at Port Blair would be in a 3 star accommodation, but the hotel there viz. Hotel Driftwood was no way a 3 star hotel..the service & amenities were not upto 3 star standards.

Bali arrangements were good and we enjoyed . But delhi arrangements were pathetic but Delhi cab driver was good..

Hello Shwetha,
You made our journey so smooth and easy, all arrangements were made thoroughly as promised. Your WhatsApp support team was very active. All the stat bookings were excellent, breakfast spread was fantastically huge. The driver service you provide is almost like a tour guide which helped us a lot. Thank you so much, and will soon make next trip bookings from your company.👍🏻