Swetha S review by Kumar
Will Recommend to Others
What I like
1. Your representative Swetha helpe me to choose the right package, which made the trip into a most memorable one throughout my life. A special Thanks to her
2. Hotel room is awesome.
3. Hotel Staffs are kind enough.
4. Taxi arrangements are too good and the taxi driver was very polite and punctual
What needs to be improved:
1. Due to flight delay, we reached the hotel around 3.30 PM but still the room was not ready, so we have waited for more than 20 mins in reception. As per the hotel, check in time is 2 PM and the room should be ready by then.
2. It would be good if we get the driver's details (like name, phone number, etc..).
3. On Day 3, we were picked up by different driver and vehicle, Which was not communicated to us prior. As we were in different country, we cannot just believe/trust anyone.
4. As per my Itenary, I will be visiting to Git Git waterfalls on day 3, but which was not communicated to driver/ not mentioned in the driver's visit list. After that we have asked him to take us there and he did that as well, but still to avoid unnecessary confusions please make sure traveller's and driver's places to visit list are matching
5. In watersports activity, first they informed as parasailing is available, even the same was mentioned in our confirmation receipt which was provided by watersports team, but after reaching there they have informed as they don't have that activity and asked to upgrade to parasailing adventure (for which we needs to pay $60 extra) or change the activity. Which is totally unfair, so either please collaborate with some other watersports team / ask them not provide wrong info.
1. Your representative Swetha helpe me to choose the right package, which made the trip into a most memorable one throughout my life. A special Thanks to her
2. Hotel room is awesome.
3. Hotel Staffs are kind enough.
4. Taxi arrangements are too good and the taxi driver was very polite and punctual
What needs to be improved:
1. Due to flight delay, we reached the hotel around 3.30 PM but still the room was not ready, so we have waited for more than 20 mins in reception. As per the hotel, check in time is 2 PM and the room should be ready by then.
2. It would be good if we get the driver's details (like name, phone number, etc..).
3. On Day 3, we were picked up by different driver and vehicle, Which was not communicated to us prior. As we were in different country, we cannot just believe/trust anyone.
4. As per my Itenary, I will be visiting to Git Git waterfalls on day 3, but which was not communicated to driver/ not mentioned in the driver's visit list. After that we have asked him to take us there and he did that as well, but still to avoid unnecessary confusions please make sure traveller's and driver's places to visit list are matching
5. In watersports activity, first they informed as parasailing is available, even the same was mentioned in our confirmation receipt which was provided by watersports team, but after reaching there they have informed as they don't have that activity and asked to upgrade to parasailing adventure (for which we needs to pay $60 extra) or change the activity. Which is totally unfair, so either please collaborate with some other watersports team / ask them not provide wrong info.
