Great experience on the trip to Thailand, very well managed and planned. A few activities/ extended length of stay at certain location could have added to the overall trip experience, however it is not a fatal flaw. Certain roadblocks during the stay were also managed by the team to provide an amazing experience. Overall amazing experience and well coordinated by the trip factory expert and support team. This is my 3rd trip with Trip factory and I will definitely recommend it to family and friends.

The trip was amazing - albeit challenges faced at the beginning.

It was excellant hotel rooms were very good. It was a well organized trip

Over all it was comfortable & good trip.

the trip was well arranged but in havelock Cab facility is not good

I had a amazing trip with tripfactory. All the hotels and communication was very smooth. Will definitely recommend this to my friends

Good one! Provided complete in and out details for the entire trip

The overall trip was good, I enjoyed a-lot and it is a memorable trip for us. Thank you Trip Factory and Manisha(my executive) for arranging such a nice trip. Few points you need to improve that I already discussed on call and telegram group as well. Otherwise the overall trip was good.

Very well organized and polite.

Excellent, well arranged. Enjoyed, thanks

Very nice

Awesome holiday. Wonderful support by Jyothi for creating holiday plan and constantly working with it as per changes of circumstances. Recommend to relatives and friends. Thanks for great service Jyothi. Appreciate

Pl choose good hotels,try to understand your travellers needs.

No issue , always on time and perfect as per commitment, especially trip organizer VINUTHA, perfect package provided by her, and no issue at all totally satisfied

First of all thanks tripfactory specially Bishal Saha sir. All over very Good Experience and I got always cheapest fair domestic as well as international fair also. Again thanks trip factory

Tripfactory helped us plan a completely customized trip to Dubai taking care of all our requirements and answering all our questions very patiently. Vani Manjunath was always available to help, researching and getting back to me with answers to any questions.

Clinton Thomas, Suman and Sadiq were always available during the trip for any changes or real time queries making the entire trip completely hiccup free and seamless. Definitely recommending Trip Factory to friends and family and taking your services again in future!

I would like to inform that your arrangements made for our Port Blair and Havelock trip during the period from 16.07.2022 to 20.07.2022 are very nice.

Thanking you,

M.C.Ranganatha

Firstly, i would like to thank Trip factory Team for making my family trip to Singapore Successful.

Pros:

1. Package cost was reasonable compared to other travel agencies.
2. We can add or remove any activity in the iternery according to our wish.
3. Activities which we are going to have in Singapore were clearly explained, but they need to work on scheduling the time.
4. Assistance provided in the Singapore by Singapore team was excellent.

Cons:

1. After the initial payment was done, travel agent will not respond to us immediately. After 2-3 days whenever he feel he is leisure then he will call back us and clarify our doubts, upto then there will be no message from them that they are busy or whatever. Sometimes i felt whether they will send me Singapore or not. If they attend us they will clarify everything but timely they will not respond.

2. scheduling of 2 activity timings in singapore were not good.
a) We did not got sufficient time to cover Gardens by bay and marina bay sands, from morning to evening it was given leisure and at 4 our activity started but it is not sufficient to cover both. Instead if the activity started 1 hour before(3 PM) means we could have covered everything.
b) In Sentosa Island, Madame tussade and 4 other activities, sea aquarium, acqua venture cove water park everything was scheduled in one day only and they have closing time at 5.00 PM. So we did not had sufficient time to spend in acqua venture cove water park. If proper guidance was given here, we could have covered everything on time but it had missed.

3. Assistance provided by Trip Factory before payment was extraordinary and after payment was very poor.

Suggestion to Trip Factory : Spend the time with the customer so that you will know what the customer exactly need. If this part is improved then the customers will prefer Trip Factory again and again.

Finally, Because of delay responses from team and wrong scheduling of time for activities in Singapore i am giving 4 star rating otherwise everything is good.

I really liked the service provided by trip factory. I have already recommended many of my friends to choose trip factory for any international tourism. Special thanks to Lavanya who was very patient and kind throughout our planning. She was available 24/7 and kept us posted with all the updates. Thank you very much for making my trip a memorable one.

Well organized trip