When I booked through Trip Factory, I was little bit suspicious with respect to arrangement, as I had not heard this name before. However, when I reached Hong Kong, I can surely state that, the service provided by travel agent is out of the world and is as superior, as compared to some of the established travel site, at a price lesser than approx.

My travel agent Sonu, was very helpful and detail oriented person.

Hi,

We have been on Hongkong trip through tripfactory,it was an amazing experience. Special mention for Mr. Satish.B, who has helped us manage time and itenary very smoothly ,not to forget that it was a totally customised to our requirements. Thank you Mr.Satish for the same. His suggestions for touring for our leisure day were very helpful to us, as we made best use of it. We look forward to plan our next trip from tripfactory again.

With regards to the trip, travellers need to consider

a. Carrying foldable umbrellas 🌂 when visiting the theme parks as the sun can get too scorching. Collect them from your hotel concierge. Wait time can get too long when visiting your favourite cartoon characters in Disneyland and ocean park.

b. The weather there is similar to the coastal areas of our country, India. So the monsoon onset is around the same period. We witnessed typhoon s during our stay and if the warning signs are above 3 the city is shut down. In those conditions try to travel by metro which is the safest bet.

c. If you are traveling during summers, do carry some supplements to prevent dehydration as you have to walk a lot in the theme parks.

Smitha Rao

It was nice experinance with Trip factory . all the facilities provided by them are really nice.
Hotels booking, cab booking, co ordinator booking are really impressive . Our coordinator shiva and muneer helped us in all aspect . really enojyed the trip.

Thanks to them and also trip factory for organising trip and making our trip most memorable ,
Andoman trip was awesome experinance.

Note : During our shompen Hotel stay , it was not good as the receptionist behaved very badly.His name is JK .

it was a good trip arranged by my advisor & tripfactory , would love to travel with tripfactory

It's a great trip to kerela. Good service with tripfactory. Provided a good driver and cab, good hotels. Only disappointed on house boat. The house boat is old one, home theatre is not working, no proper ambience, kitchen is not soo clean, kitchen not looking good. Light not working in washroom. But the crew us very good.
Because of boat house I not given 5 star. Except boat house every thing is very good. The hotal provided in thekkady breakfast is not soo good. The hotal not provided different types of items in breakfast. Only 2 items in breakfast. Anyway thanks for the good service. I will recommend for my friends and family.

The trip overall was good & enjoyable.
All the destinations & itinerary were interesting & we came back quite happy.
Some of the hotels were great : Mogas Dalhousie & Venus Villa Cottage particularly.
Other hotels were average & RV Continental in Amritsar was bad.
We also ran into problem on the vehicle & driver that was first allocated to us but we appreciate Trip Factories quick response to resolution of this problem. The vehicle & driver were promptly changed & we could move on with the trip properly.
This was our 4th trip over the last 6 months & the fact that we have been patronizing & recommending Trip Factory amply proves that we are happy being with Trip Factory,

Good trip with awesome memories.. Everything was topnotch!!

I liked the honeymoon trip to andaman. It was really good. Prasanth Akhil, the expert, helped us in a better way. He resolved all my queries instantly. Transportation was arranged in a well manner. The local agent was very helpful during medical emergency. My trip to elephant beach was cancelled due to bad weather. That was a great disappointment to us. The local agents were speaking only hindi. They were unable to communicate in English which would make uncomfortable for people who don't know hindi like us. Everything went well except the last day, the local agent was separately asking Rs.4000 for transportation when they dropped us in airport. This was quite surprise to us in the last moment. They didn't allow us to board the flight till the settlement was done which was irritated a lot. Either tripfactory or the local agent might have informed regarding this before. Asking for payment in the last minute without any prior intimation is not fair. Somehow tripfactory and the local agent compromised and agreed with us to pay Rs.3000. We got into airport after paying that amount. The reason behind this problem is that we have booked a hotel by ourselves which is far away from the city so they charged this extra amount. This was not informed by anyone before. Even not mentioned in any terms and conditions of Tripfactory. Another drawback is that , I have requested to cancel 3 hotel bookings before the trip. Tripfactory took very long time and processed the requests after so many follow ups. If you go with trip factory without doing any cancellations or modifications then your trip will be smoothier​ and happier. Thanks to Tripfactory for the safe trip.

We enjoyed a lot in Munnar and Alleppy. It was a wonderful trip for us.

One of the memorable trip for us.

Thank you for providing the arrangements

Nice to speak with Sonu as he has very pleasing nature. I should Thank him for his guidance during my trip.

The trip was very well organized. All thanks to our travel expert Mr. Arafath. With his help, we got a very good experience of our Shimla-Manali Trip. All the hotels provided to us were excellent. The service, food, travel everything was superb. All the itinerary promised was covered in time. Special thanks to Ms. Fouzia Sultana who also helped in getting us the best package. In all, it we had a good experience with Trip Factory and I will definitely recommend it to others to have a wonderful holiday.

We took the kashmir package. We really enjoyed the trip. The hospitality of the travel guide and the generosity of the kahsmiri people were outstanding. Hope to travel again to kashmir with the same agency in sha Allah.

Truly professional and delightful services from TripFactory; right from enquiry to response to booking to itinerary execution and coordination thereof. Just perfect! I am extremely happy and satisfied with their services. Such was the level of their good service that I have already recommended TripFactory to all my friends and relatives. Here, I must mention about their unique online tour presentation and the systematic, elaborate detailing about the package impressed me the most, which in turn gave me the confidence to go ahead with TripFactory. And, voila, my Hong Kong trip turned out to be a dream tour! On price front too, they are quite competitive - in fact better than the known ones -
delivering best on their promises and commitments.

Now on, I am permanently hooked on to TripFactory. Keep doing the good work!

Anil Bisht

it was good, nicely arranged.the travel agent was asking us regularly about tripm experience and any difficulty if any.
we missed some points , which i am mentioing below.
1. we were not told about other places like paling, kalimpong.. if we had been toldwhile at time of booking , we could have taken that trip.
2. room given at elgin was not of big size, but it was very beautiful.


thanks

Everything was fine. Trip was more than expectation, Agents were very kind and helpful. The hotels were maintained properly,but food at hotel driftwood was below average., Only thing I suggest is to match check out timings flight/ferry timings.

Overall the trip was superb. The response from Mr. Deepak was really appreciable.
Thanks for organising this amazing trip.

Hello Aleem,

Thank you So Much for such Awesome Holiday....We enjoyed our honeymoon very much...

I realy like the way Trip factory has organised my overall stay and travel plan... we faced no issue during our travel and even at our hotel. Best Western Villa was realy good and the service they provide there is very warm and nice.

The only thing we dont like about the water sports activity.. People there were not at all helpful and always wanted to robb us... I will suggest you to not to recommend the same company to others... go for the different vendor.

Anyways...we are very happy with trip factory and its service...

Thanks a Lot Guys ... :) :) :) :)

It was a great experience provided by Trip Factory and we enjoyed it entirely. The timings of pickups and drops along with tour timings were perfectly timed.

I booked with Tripfactory for the first time for a package trip to Dubai in the month of May.

The executive Imran Khan who handled the request was professional and courteous and addressed all the clarifications timely and customizing the trip according to our needs.
The trip pricing worked out to be quite competitive when compared to other similar service providers and was economical and worth for the money spent.

The entire trip was organized well and was a pleasant experience overall. However, I did encounter a disappointing experience on one of the days of the package trip. The onsite tours with whom they are tied up in Dubai had screwed up our schedule for one of the attraction, as they were disorganized. When the issue was brought to the notice of the onsite tour operator, the behavior displayed was filled with arrogance & very unprofessional. While they did make up for the bad day with an upgraded attraction later, they seldom sounded apologetic in their conversations till date. Looks like they are least bothered with negative feedback and maybe they don't care for repeat business.

On the other hand, the executives on the Tripfactory were opposite - courteous, caring and most of all humble. I would like to thank Rajesh Shah & his team from tripfactory who heard my voice and concerns and ensured that our feelings were respected and they stood up for us at every moment, escalating the matter with the onsite tour operator and taking the matter to the highest level for addressing my grievance.

Thank you Guys for all your support for ensuring that we carry pleasant memories back with us. You have earned a repeat customer from your behavior and humble attitude.

One feedback is to please ensure that you sign up with right set of onsite tour operators. Let competitive pricing not come at the cost of inconvenience, quality compromise and more importantly disrespect to customers.

It was perfect trip with all arrangements on place. Local Trip guide were friendly and took care of us properly. Over all experience was satisfying . Only if food can be arranged along with Indian meals it would have been more fun. Hotel in macu was not having any Indian Dish for breakfast this was an issue for kids .