My Trip was organised by Suman from Tripfactory. He has been very accomodative and ploite from Day-1 when I wanted a completely customised trip to Bali as per my requirements. He gave everything that I wanted from the hotels, to the experiences to the flights as per my desires. The prices were also very genuine and overall the experience has been wonderful. I would recommend Tripfactory to everyone and also would love to get my future trips also organised by Suman who was absolutely brilliant.

Very well planned and well executed trip. Thanks to the India and Thai team for your efforts to make our trip special. Special thanks to Kruthik who was always available to answer all our queries. Appreciate the timely daily updates and the organised way of operating.

Over all good. Except that the Hotel in Havelock which is Heywizz was substandard. The so called 4 star hotel is not worth 2 star also since they have not maintained the Hotel . Eastern Gate at Port Blair was simply superb and deserves a 5 star rating. Nautika on return journey told us that the trip is cancelled and put us in Green Ocean 2 which was not as good as Nautika. The AC was not effective and it was very slow. It took more than 2 and half hours to reach back while on the onward journey by Nautika was only 1.35 minutes. And when we were waiting at Havelock we saw the so called CANCELLED NAUTIKA GOING FROM HAVELOCK..
Amazon Bliss is very good and Mr Bharthiraja have a excellent service to us. Over all very good. Arpitha is very prompt in attending to our calls and giviing a helping hand.

It was my first time experience to plan a holiday trip with TP. Suraj had been extremely patient and cooperative to assist me throughout my journey. I completely enjoyed and indeed cherish the memories and moments of this trip. However there some shortfalls which is experienced in the service beginning with the miscommunication with the Tp reps in the visiting country, lack of information on deposit demanded at the hotels for stay, very crucial information was missed out during bookig of my package which causedme inconvenienceof arranging more currency for additional expenses, miscommunication to staff at the sites of visit which caused unwanted delays in the uncomfortable weather for long time, cancelation of one of the site plan without prior intimation or much before the trip day started. Though these issues were sorted, yet as a single woman traveller made me uncomfortable and out of place for that moment. Had these major things were taken care off it wouldn't have been a problem at all. Whether as a customer I take low or high budget package for the trip, comfort and most importantly safety is of utmost importance as a woman. Overall I enjoyed my trip except for these shortfalls in the service.

Good plan and well co-ordination

I just completed my spectacular trip for Shimala & Manali..It was outstanding only made even better by support team. Pushp has organized everything from start & brilliant with his straight conversation. He suggested good changes & only made this trip better.

Hope to travel again with Tripfactory.

This is my second time with TripFactory. Although my first experience with them 6 years ago was not that great, this time everything went off well, except for a few minor instances which can happen inspite of proper planning. Nevertheless, it has been an exhilarating experience for us. A special shout out to Prabin, who was TripFactory's representative guiding us all along. He would reply to my messages anytime of the day without any delay, answer my calls spontaneously whenever I had a query, and always helpful every single time. A BIG THANK YOU to Prabin for being an awesome representative. You are an asset to this organization.
Pros- The hotels provided were good, especially at Gangtok. The driver was experienced and helpful. The facilities provided were very good. Prabin was just a call away, incase of any problems.
Cons - The hotel provided at Lachung for the first night was not good. The washroom was quite bad. We didn't mind much because next day we were given another hotel which was nice, but again there were some security issues at this place, There were no cameras installed in this hotel and there was an unidentified person that walked into the hotel and stole few things from someone's room. Now I'm not sure how all this happened and if it was true, cause at that time we were in the dining area having dinner. After we got back to our room which was on the ground floor, there was a commotion going on between the tourists staying there and the hotel staff, arguing about the incident. That got me a little nervous about the hotel. Apart from this, the hotel was clean and nice. The hotel staff were helpful.
Our itinerary included Lachen, but the road to Lachen was closed, and therefore we couldn't do any sightseeing there. We were transferred directly to Lachung for 2 nights instead of one night. A quick feedback about what could have been done in advance. Sikkim is a very unpredictable place in terms of weather conditions, and being a travel company there should always be Plan B ready to compensate for the sightseeing places that couldn't be covered, since all this has been paid for in the package. To compensate for this (after I questioned Trip Factory about this), we were upgraded to a better hotel in Lachung for that extra night. That was very thoughtful of them to do that. However, it was troublesome for us because we needed to unpack in one hotel for one night and again repack the next day to move to another hotel for the next day's stay at Lachung. So that was not something that we liked.
Again, as I mentioned earlier, unforeseen circumstances surface inspite of proper planning, but the things that can be controlled and planned in the beginning itself goes a long way for customer satisfaction.
With that being said, overall it was a wonderful trip and I thank TripFactory, especially Prabin for being a wonderful host and guide. I would definitely recommend them to everyone and I would surely use them again in the future for my travel.

Well organized trip ! Had some minor inconveniences with the hotels provided . Such as AC not working or bathroom fixtures not working.

But overall a great experience and our destination expert Ms. Gopika was very sweet and cleared all our queries. Would recommend.

I was extremely happy and impressed with the way my vacation to Turkey was organized. Ashlith who was my coordinator was very courteous professional and best part was always available to answer all my questions patiently . If I was not happy with anything he took it upon himself to change the experience to one of pure delight . He is indeed an asset to the team . Thankyou Ashlith and the entire ground team in making this trip a memorable one for me and my family

Excellent coordination and communication end to end. We were taken care right from starting the process to return. Stay was beautiful, local agency , staff was very helpful and excellent. Anelia property is good . Sreesha , especially took care of us well.

This was our first trip to bali.Since we had clubbed it with my husband's official trip in jakarta,we kept it short(5 nights only).
The trip was hectic ,given our short stay.However,we tried to make most out of it.
The nusa penida island was breathtaking and my son and spouse hiked downhill to the kelinking beach and the path is super steep.But the beach is mindblowing and the hike worth it..
I was down with periods ,so as per hindu customs I couldn't visit the temples which waszpart of our day-1 itenary.It would have been good if the itinerary had some flexibility coz of these unforeseen situations.
The driver allocated to us was super awesome,warm and had good command over english.
He helped us with many suggestions as per per our tastes and preferences and was very cooperative.
The only thing which we regret is that we should have booked our stay at UBUD side rather than kuta ,to have a complete and efficient plan of our visit.
Its a must visit place and we enjoyed a lot.

It was a wonderful trip to Europe. It was such a refreshing break. Special thanks to our tour manager Mr. Vijay Panchal who handled everything so well and with patience.

Awesome 👌 👏 👍 😍
Specially jagriti mam thank you so much .
Tripfactory 👌

It was amazing

The overall experience was very good. The flame tours in Azerbaijan were very good and very helpful. Trip factory can do better by assigning better quality hotels for the price we pay. The hotel in Gabala had four floors and no lift and we were given Tim’s on the fourth floor. When you know there are senior citizens I think you should ensure that rooms are given accordingly and give hotels which have lifts. On the whole it was good

Trip factory gave us an excellent holiday .
Everything was very well planned.
Transfers seamless.
All the Tours well planned , pick up n drop at the Hotel.
The Boar Cruise was the icing on the cake .. Top class VIP treatment n a welcome upgrade .
All in all full marks to Tripfactory for a vert well planned tailor make trip for 2 .

Thanks Tripfactory once again.

Will surely recommend tripfactory to all my Family n Friends.

We are happy with the overall support. However the air ticket was forced to book on saturday inspite of telling weekend price was more. The hotel provided was also not upto mark. The communication can be more frequent before the trip with updates rather than we calling to get all the updates. Was happy though that we got response after calling. Also the timings for some of the activity like dubai mall and ski dubai was less.

Such an awesome trip it proved to be. I'm thankful to Deepthi Gowda ma'am, all the staff of Trip Factory and hotel rooms provided to us. Andaman Bliss team was also cooperative.

Very nice trip.... Also the customer associate is also very helpful when I lost my mobile phone in car he made sure the driver brings it back...

Thanks to Trip Factory and team for your support and coordination through out our journey to Thailand. The itinerary was well prepared based on our tastes and suggestions so that we could enjoy our trip well and we are fully satisfied.special thanks to sooraj, Safa and trip factory team and also all drivers, guides ,coordinators in Pattaya and Bangkok who supported us so well and make our trip so memorable. Thanks all.
With Thanks
Jijesh and Remya