Our Ratings & Reviews

On 23 May 2019
Will Recommend to Others
Hi Apeksha,

Good morning!!

Let me start with one word that discribe our trip is ( Amazingly Phenomenal). I have booked this trip with trip Factory through many comparison. Than my agent Apeksha assisted me in solving very minute quires and doubts throughout my journey. She is really great asset and perfect personality for this profession.

My overall experience in Bali was amazing too which was liaison very well with other travel agency in Bali by trip Factory. We had great time in terms of our travelling experience and overall arrangements.Special mentioned to Mr.Agung ( who helped us lot in Bali arranging extra activities other than trip)

I would definitely strongly recommend and will use trip Factory for my further vacation.

Thank you for your expertise and assistance to make our trip memorable and distinguished.

Warm Regards
Nilesh Deshmukh
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On 23 May 2019
Will Recommend to Others
Rakesh helped us plan our trip to Maldives. His suggestions and booking were done well and the trip was wonderful. We would highly recommend this holiday to Maldives through trip factory.
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On 21 May 2019
Will Recommend to Others
Hassle-free and great trip arranged by trip factory. No issues at all. Very comfortable cab and good driver.
TF representative Apeksha cleared all my queries and gave me great tips as well. Thanks a lot.

Hotels stayed:
Harper Kuta - Good hotel but room was really hot, the air conditioning didn't work properly. We upgraded to better room since they didnt have alternate room at same price. Inspite of paying more we didn't see much improvement in the AC.
Rooms were clean and buffet breakfast was good. Friendly staff.

Alam Puisi villa:
Excellent villa property covered with rice fields. The villa was lovely with great private pool and comfortable beds. Great service and the spa was good as well.
Food was good. Their restaurant has great views overlooking the rice fields. They have Indian food in the menu as well.
The shuttle to Ubud centre was useful. Very relaxing stay.
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On 21 May 2019
Will Recommend to Others
Overall very satisfied. Nahila was a great communicator. She really helped plan the tour well. Visa was arranged within 2 days, Had absolutely no issue in Dubai with the transport arranged except on the last day when for airport drop had to wait almost an hour. Will recommend to anyone planning for oversees trips.
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On 21 May 2019
Will Recommend to Others
Excellent Trip!! Thanks to TripFactory for supporting us through out the trip and as per the plan we received all details in Telegram which is best of all....
Since this is our first international trip, we felt comfortable travelling to different places because of TripFactory.
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On 21 May 2019
Will Recommend to Others
Trip was well coordinated by Trip Factory team. Arrangement was good and responses on Telegram app was prompt. However there were certain things which needs improvement-
1) Trip itinerary with important information like pickup time and location was shared on 4th day of trip via mail. I had to ask about this basic details on Telegram app daily, This should have been shared in much advance before the trip.
2) Hotel confirmation details were sent very late after multiple followups.
3) While my trip coordinator was on leave there was no alternative contact point provided to discuss things.
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On 21 May 2019
Will Recommend to Others
Excellent experience with trip[ factory.
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On 20 May 2019
Will Recommend to Others
Can be planned better as we wasted one day because of the boat rider who was drinking and we were waiting for him. Driver couldn't understand a single word of English.
Apeksha coordination was superb..
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On 20 May 2019
Will Recommend to Others
It was an awsome experience
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On 20 May 2019
Will Recommend to Others
Overall the trip was good and Nishanth was very supportive in every stage. We had opted for Hongkong trip for 3 days and in second week of may which was a very peak season. We were instructed to use telegram app for communication purpose during the visit but the local travel agent didn't have that facility in their phone and it was little difficult to search them in the airport. Also the local guide were not very comfortable with English and hence we had tough time understanding their words. 3 days trip was planned through two different agents in hongkong and hence co-ordination was little difficult. On the whole tripfactory had done a great job and we would surely recommend them for organizing the trips. Kudos to the team !!!
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On 19 May 2019
Will Recommend to Others
Hi,

The trip was great. Really enjoyed it. Well organised and excellent treatment was given to us. Was very impressed with the timing of reps and guidance given. Thank you for this wonderful experience.

Services at Portblair and Havelock was very good. But Niel Island experience was very bad. The hotel Amulya was very bad. Hotel was not clean . There were centipedes and spiders all over. Wash room not clean and thoughtout night no power. No fan and no AC.

The itenary was not followed in Neil Island. We had to call up Trip factory to know the next schedule. The reps were not very responsible. After several calls with trip factory we were arranged for sight seeing. Not sure why this happend. This was the only unsatisfactory thing. Overall Niel Island experience was bad. If not all others were very good. Do not recommend this hotel to anyone as this might loose your reputation. Also there were insects in food.
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On 19 May 2019
Will Recommend to Others
i am really pleased by the trip organiser Kavya. She took extra effort to change our itinerary at the last moment to include BURJ KHALIFA on first day, This made our trip very comfortable , The overall trip was fantastic. Only on the Abu dhabi trip day the driver was rude and he was not giving us proper time to visit places. Hopefully trip factory takes care of it. Overall it was fantastic tour and I hope to take future tours with trip factory. Thanks a lot everyone.
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On 19 May 2019
Will Recommend to Others
Just back from a fabulous Bali trip and thanks to Apeksha n local ICS team we had a memorable holiday which we will cherish for a long long time.

Only glitch was in Turtle isle we had finished our sightseeing but couldn't track the boatman who was found drinking in a corner of the isle! The precious half hour lost there resulted in our grp reaching tanah lot late as a result missed out on sunset experience.

Another scope of improvement is that ICS should hv better English speaking driver as communicating with him was quite a task.

Also had we stayed 3 days more we could have covered Nusa Lembongan and Gilli isle

Nevertheless I will surely recommend Tripfactory to my friends interested in Bali.

Cheers to team Tripfactory
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On 18 May 2019
Will Recommend to Others
Thanks for a lovely and memorable trip organising for us.

Thanks Manu Revath for the support.
All was fantastic!
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On 18 May 2019
Will Recommend to Others
Hotel ICheck Inn in Patong centrally located,Peaceful, clean rooms, Beach,walking Street, Indian Food joints, Local markets and Mall in the radius on less than 2KM. Good Breakfast, 24 hrs complementary coffee/Hot choclate available in the hotel's lobby, pickup/drop very well managed, Trip Factory staff well connected throughout my tour Thanks to Mr Kalimulla Khan for making our tour wonderful.
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On 16 May 2019
Will Recommend to Others
Being regular trip factory customer i would rate this as s one of the best trip we had . All the itinerary was well planned and every thing was coordinated well . The hotels were in good location with a good view of the mountain ranges .
Mr Mohamed explained all the details before the trip and made sure all were in place before . Overall we would like to recommend the package . If you can plan the trip early can save on flight cost considerably.

All the 15 members group enjoyed the trip
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On 16 May 2019
Will Recommend to Others
We had a great time both in Singapore and Malaysia...... the itinerary was ideal for our family and kept us on our toes whole day... pickup/drop arrangements was perfect and the hotels were great... overall a pleasant experience for young and old...
Will definitely plan another holiday with tripfactory soon.
Thank you TF for a great holiday!
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On 16 May 2019
Will Recommend to Others
Paradise Island Resorts and Spa is an awesome location in Maldives on a private island. We spent 5 days in this resort which was a full excitement holiday for all my family members. We booked a full board package with Trip Factory and there was no way for any kind of disappointment. Thanks to Rakesh from Trio Factory for booking us this fun filled holiday.
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On 15 May 2019
Will Recommend to Others
Good tripe and well coordinated by the staff. I received very helpful assistance from the staff. There were no hurdles while on trip. Very good experience with tripfactory.
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On 15 May 2019
Will Recommend to Others
Trip was wonderful, we had wonderful time during the trip. The driver was very much experienced and gave good guidance regarding the travel. People in Bali are very polite. We had a wonderful stay and driver was available at sharp time.
Hotel we choose was nice. In kuta we stayed in neo plus and in Ubud we stayed in Alam puisi Villa Ubud.

I am giving 4 stars because when I land on Bali, driver came 2 hours late to pick me up. We where waiting for them to pick us up.
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