We had planned a family trip. The holiday was great and good support by trip factory.

SUPER

Good trip

Bookings experience could have been better

It was great trip planned by Trip Factory. Enjoyed it overall.

The most trustworthy organisation. The employees are very resposible and proactive. Special thanks to Nishanth who planned our vacation so nicely and as per said requirements. This was my third trip arranged by trip factory and again won my trust. I will see forward to plan again with trip factory.

Well, words are not enough to mention how helpful, supportive team trip factory was. I had booked the package and just before a day tested positive for covid. Ankur from trip factory has assisted in cancelling all the tickets and plan and ensuring I get the maximum refund. When I re-booked the package and went to Dubai, unfortunately, the test reports were positive in Dubai airport for me. I was quarantine for 10 days in a hotel and Trip factory has again assisted me with my daily tours and site seeing cancellations with full refund in wallet. They ensured my family atleast has completed the site seeing and once my quarantine was done they did arrange the site seeing's which I personally missed and ensured that I did have good time in Dubai after my quarantine. I am sure if there was some other travel agency they would have said we are not liable for what I am facing and they do not cover for what I missed. Trust me !! the customer service was amazing. A great thanks to Clinton as well for bearing so many changes requested from myside.

Having said all the above, I would like to give a special thanks and appreciation to Seema Tabassum, who was splendid in her service towards me. She was emphatic with the situations that I was facing and she has supported me throughout till I got back home.

Kudos! to trip factory. you guys nailed it. All my future trips will surely be with you guys; however, with me giving less trouble going forward.

Thank you for all you have done!!

excellent service

Overall experience is nice, nice coordination with us .
Food and Hotel is good. Specially the travel agent is very nice guy.

Trip factory remains my go to travel agent for all my holidays during the past few years. Sanchita has been of huge help. The recent trip that I had with my family to Gangtok and Darjeeling wouldn't have been so smooth without the meticulous planning and support by the Trip Factory team - both the sales, the execution, and the support team. My only wish is that - the team needs to be a bit more proactive to understand the customer needs and suggest the overall plans - rather than trying to come with an "optimal" plans. And provide suggestions to the place that we will be visiting. If a place isn't all that great - please suggest, so that we can change our mind and focus on something else. For example: Gangtok is an awesome place to visit with your family, however Darjeeling isn't up to the standard that one would expect to be. The hotel that we stayed at Gangtok isn't up to the standard either, though the city is just absolutely amazing!

So - these are the takeaways and suggestions to TripFactory consultants. Do understand what the customer wants, and demonstrate your experience and insight on the place.

Having said that, it's always a pleasurable experience with Trip Factory. Way to go! And thanks Sanchita for all the help!

Overall it is nice experience. I specially thanks to Sonu from Tripfactory to coordinating the travel very well.
Regarding resorts, it is a nice resort to plan your vacation, nice and spacious rooms and good locations. However i will like to comment on food, it is more or less similar items in all days, variations we didn't find it much.

Was great trip advisor given there was very supportive

It was an amazing experience and beyond expectations ! Sanchita was very understanding and able to meet all our travel needs.

It was very well planned and explained by Mr. Ankur Dwivedi. He has planned it according to our needs and managed to work out with in the budget I have given to him.
In low budget he has given us all the activities and nice hotel.

Thank to trip factory and specially Mr. Ankur to design such a nice package.

It was an awesome journey with trip factory. Everything in plan was well organized . Plan I got from tripfactory was cheaper than other websites. will like to travel with them again.

It was a good experience. Our trip was beautifully organised by the trip factory executive. For this thanks to her. We didn't face any problems during this Covid situation also. Executives are very helpful, but I have a little suggestion for trip factory .actually our driver didn't know all the view points properly for all the places.so if trip factory can provide an experienced driver it will be very helpful for us. Otherwise it was a very good experience for us for the first time. Thank you

Very well organized trip with good hotels and itinerary.

The trip was organised properly. Drivers were polite and helpful and the vehicles were maintained well.
We couldn’t visit a few places because of the weather conditions. That apart the trip was an memorable one.

Hi ,

I have gone honeymoon trip to Maldives via trip factory, its a great experience and pleasant trip ,My trip factory advisor was Prasanth helped me in choosing one of the Best resorts in Maldives (Centara Ras Fushi) for our Trip experience.
It was the best deal which i got , I am looking forward to travel one more trip via trip factory

Thanks Prasanth for giving us a great Trip package

Nice and faboulus

It was pleasant and peacefull. Trip coordinator Jyothi planned a very good trip. Total Trip was very comfortable and refreshing.