Priyanka Batra - B2C- IXC review by Praveen Chaturvedi
On 11 September 2021
Will Recommend to Others
The customer relation executive , Ms Batra was helpful.
Please sort out the outstanding issue of refund to my account of sightseeing trips cancelled at your end. I request that an amount of Rs 6800 be refunded ( leaving a balance of Rs2535 to cover the cost of pick up from airport and drop at Country Club de Goa on 6 Sept , and pick up from Marriott Resorts , Miramar and drop at Karmali station on 10 Sept ) . I may mention that the drop on departure date from hotel to railway station was shorter at only 15 kms .
Request an early action to enable me to continue my relationship with Trip Factory in future for similar holiday packages.
Please sort out the outstanding issue of refund to my account of sightseeing trips cancelled at your end. I request that an amount of Rs 6800 be refunded ( leaving a balance of Rs2535 to cover the cost of pick up from airport and drop at Country Club de Goa on 6 Sept , and pick up from Marriott Resorts , Miramar and drop at Karmali station on 10 Sept ) . I may mention that the drop on departure date from hotel to railway station was shorter at only 15 kms .
Request an early action to enable me to continue my relationship with Trip Factory in future for similar holiday packages.