Sagar Menon/B2C/SXR/JAP/DXB review by RUTH YVONNE MARY PEREIRA

On 04 November 2024
Will Recommend to Others
Hi Sagar, we are now back in Toronto. Thank you for all your help relating to our trip. Although there were some hiccups with hotels, the tour guide and cab drivers were excellent.
In terms of the hotels, the one in delhi was ok. The Agra hotel was a disaster 😫 ( as indicated to you previously). Can you confirm that it's a subsidiary of the Taj group as to us it was a horrible experience, the room was horrible, the bathroom was unclean. Definitely not worth my money and please don't classify it as a 4 star as it's not even worth a 2 star.
Hotel in jaipur was ok. The driver in delhi, agra, and Jaipur was excellent. The tour guide in delhi was great so also with the one in agra and Jaipur.
In cochin, the driver was great too. The hotel was nice too but not to our international 4 Star. But ok.
Our trip around cochin was great and we did have a great seafood experience. The driver was knowledgeable on whete to take us. A good experience.
Our trip to thekaddy was the highlight. A good experience. The hotel you put us in was fabulous. The family loved it.
The boat tour was a good experience but I wasn't aware that the boat docks all night. That was a waste of time. I should have requested for a private boat for just 4 of us. The fish purchase experience was great and the cooks did a good job with the cooking of the fish. It was delicious. The candle light dinner on tbe boat was the cream of the cake. The rooms on the boat weren't to our satisfaction. Tbe beds were hard and too low and bathrooms were not to our standards. My whole family is disappointed with that.
Again the hotel in goa was a disaster for my son and his fiancée. A horrible experience. They did not like the room abd had yo request to change the room. The cleanliness was not to our standards at all. In all it was a horrible experience.
The above is our feedback for your consideration and for future planning for your guests. I hope this helps.
One thing to consider for us traveling from n.america is to ask the question about hotel cleanliness and the chain of hotels. The 4 star hotels in India classified by you are not even a 2 star here, they are motels.
The money we spent for the hotels in agra and goa is not worth it at all. Perhaps we should get some refund based on our extremely bad experience. Please speak to.your superior/boss and let me know the outcome.
Thanks for your assistance.
Hope you are well.
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