Punith /B2C/DXB review by Anuj
Will Recommend to Others
This was my first international trip. My Advisor, Punith is a very kind and supportive person. He just not only helped me in selecting the relevant itinerary but also explained and supported at each stage throughout the trip. He was reachable just over a message. He was available over chat throughout the trip.
All the tour guides were good except the one (Niharika) who left us at Dubai Mall around 11 PM night because we were just 5 mins late. I understand we should be punctual but it happened. Guides should consider the 10-15 mins buffer. Whatever happened to me on that day was not at all acceptable. My wife got petrified that day because we were alone in an unknown city at 11 pm. Also, her behaviour was not good as she yelled at us in the hotel lobby because according to her we were 5 mins late during morning pickup but in actual we are on time because he came to pick up 15 mins early.
Even though she had left us at Dubai mall, it was Punith who helped us. He urged the management to book a cab for us but luckily i had careem app and i booked the taxi by my own. Punith helped me in getting the refund for the taxi charges.
I am very happy with the service provided by the Punith and the tripfactory.
All the tour guides were good except the one (Niharika) who left us at Dubai Mall around 11 PM night because we were just 5 mins late. I understand we should be punctual but it happened. Guides should consider the 10-15 mins buffer. Whatever happened to me on that day was not at all acceptable. My wife got petrified that day because we were alone in an unknown city at 11 pm. Also, her behaviour was not good as she yelled at us in the hotel lobby because according to her we were 5 mins late during morning pickup but in actual we are on time because he came to pick up 15 mins early.
Even though she had left us at Dubai mall, it was Punith who helped us. He urged the management to book a cab for us but luckily i had careem app and i booked the taxi by my own. Punith helped me in getting the refund for the taxi charges.
I am very happy with the service provided by the Punith and the tripfactory.
