Swetha S review by Rudraksh Joshi
Will Recommend to Others
Trip was well coordinated by Trip Factory team. Arrangement was good and responses on Telegram app was prompt. However there were certain things which needs improvement-
1) Trip itinerary with important information like pickup time and location was shared on 4th day of trip via mail. I had to ask about this basic details on Telegram app daily, This should have been shared in much advance before the trip.
2) Hotel confirmation details were sent very late after multiple followups.
3) While my trip coordinator was on leave there was no alternative contact point provided to discuss things.
1) Trip itinerary with important information like pickup time and location was shared on 4th day of trip via mail. I had to ask about this basic details on Telegram app daily, This should have been shared in much advance before the trip.
2) Hotel confirmation details were sent very late after multiple followups.
3) While my trip coordinator was on leave there was no alternative contact point provided to discuss things.
