Apeksha Agrawal review by Soman
Will Recommend to Others
We booked 6N and 7 days holiday trip to Rajasthan. 2N Jaipur, 2N Jodhpur & 2N Udaipur. The travel agent was quite helpful and arranged everything in a professional manner.
At Jaipur we stayed at The Theme hotel. Very friendly staff and they took care of us very well. Room service was quick. The room size was small when compared to other hotels but otherwise everything was good. Breakfast was very good in Theme. Overall good experience.
At Jodhpur we stayed in "The Fern Residency". Had a good view of the fort and Umaid Bhavan Palace from the room. Didnt had a overall good experience. We went there and didnt find a security outside and had difficulty parking the car. They call themselves as 4 star but their service & cleanliness is not at par. We had a problem with the door and they came and fixed it and when i tried again it was not locking. As soon as i informed them again they changed my room. They had mentioned in the lift that they have a kids play area and later when i went there found that they are using it as a store room for the junks. Next i took my kids to the swimming pool to find that it was full of dirt and bird feathers and saw pigeons taking a dip. Kids were really disappointed. Minibar was not replaced and had to call and remind them. Looks like they dont have a checklist. Breakfast was average and they took very long time to serve Dosa or Omlettes and one of the days they even forgot after reminding them several times. Dinner was good we ordered in the room and the service was quick. The handwash area next to the breakfast area was not at all maintained and had foul smell on both the days we went there to have breakfast. Room service, one of the staff didn't understand English and was irritated when i spoke to him in English. What i have shared above is my overall experience.
At Udaipur we stayed at "Golden Tulip" Overall experience was good. Very courteous staff and helpful. Breakfast spread & dinner was very good. They have maintained the property clean. Swimming pool was neatly maintained. Couple of tiles are broken inside the pool and hopefully they would fix it. Had issue with my room telephone and since they couldn't fix it they changed my room. Staff were very helpful. Overall good service.
The driver who took us around the city was good, respectful and very helpful. One thing which i noticed during the trip was the Guides & drivers will always take you to the shops or hotels where they get commission. The things are over priced in such places. so please make sure you decide where to go and take control of the situation rather than allowing them to take control.
At Jaipur we stayed at The Theme hotel. Very friendly staff and they took care of us very well. Room service was quick. The room size was small when compared to other hotels but otherwise everything was good. Breakfast was very good in Theme. Overall good experience.
At Jodhpur we stayed in "The Fern Residency". Had a good view of the fort and Umaid Bhavan Palace from the room. Didnt had a overall good experience. We went there and didnt find a security outside and had difficulty parking the car. They call themselves as 4 star but their service & cleanliness is not at par. We had a problem with the door and they came and fixed it and when i tried again it was not locking. As soon as i informed them again they changed my room. They had mentioned in the lift that they have a kids play area and later when i went there found that they are using it as a store room for the junks. Next i took my kids to the swimming pool to find that it was full of dirt and bird feathers and saw pigeons taking a dip. Kids were really disappointed. Minibar was not replaced and had to call and remind them. Looks like they dont have a checklist. Breakfast was average and they took very long time to serve Dosa or Omlettes and one of the days they even forgot after reminding them several times. Dinner was good we ordered in the room and the service was quick. The handwash area next to the breakfast area was not at all maintained and had foul smell on both the days we went there to have breakfast. Room service, one of the staff didn't understand English and was irritated when i spoke to him in English. What i have shared above is my overall experience.
At Udaipur we stayed at "Golden Tulip" Overall experience was good. Very courteous staff and helpful. Breakfast spread & dinner was very good. They have maintained the property clean. Swimming pool was neatly maintained. Couple of tiles are broken inside the pool and hopefully they would fix it. Had issue with my room telephone and since they couldn't fix it they changed my room. Staff were very helpful. Overall good service.
The driver who took us around the city was good, respectful and very helpful. One thing which i noticed during the trip was the Guides & drivers will always take you to the shops or hotels where they get commission. The things are over priced in such places. so please make sure you decide where to go and take control of the situation rather than allowing them to take control.
