Vijnesh P/B2C/VET review by NANCY ALEX SEQUEIRA

On 20 November 2024
Will Recommend to Others
Madam/Sir,

I had travelled alone with a lot of fear for the above trip to Vietnam from 12 to 19 November 2024. Probably no member from Mumbai. But would like to appreciate the overall arrangements made by Trip Factory (stay/fooding/touring) was very good. My travel expert had really taken pains to see that I am comfortable everywhere. He regularly sent messages about what next. But still I would like to give suggestions which is given below:
1 When a person is travelling alone/or in group, before 1 day the complete schedule of the tour including the driver contact no. the hotel name and address, tour guide name and contact no. should be sent either by whatsapp which is more acceptable than telegram.
2 Cruise transfer from Hanoi to Halong Bay - the shuttle bus to the cruise - information should be given about both to and fro which was not given.
3 Shopping should not be covered as people don't adhere to time factor. - shopping can be kept on the last day of leaving.
4 Sight seeing places were not covered Hoi Ann Ancient tour was not covered. Only shopping was covered.

Would like make a mention of a few names who really were very good. Mr. Vignesh Poojari, my Travel Expert, Ms. Rachael, All drivers from day 1 to day last and Tour guide Ho Chi Minh, Mr. Anthony Khoa Nguyen - Cu Chi Tour very sweet guy. Would like to speak about Mr. Anthony Nguyen, Tour guide. He was an excellent tour guide in Ho Chi Minh City. He brought the best positive energy with all his passion, love and patriotic. He showed us the best place with the best price for shopping. Could know a lot about this city. I will be back to Ho Chi Minh for sure but you must let Anthony go with me.

Regards,

Nancy Alex Sequeira
Mobile 8779989161
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