Priyanka Batra - B2C- IXC review by Mayur Nandkishor Deore

On 24 December 2021
Will Recommend to Others
Ok,,,so my tour come to end with happy faces 😊😊,,,both of us are really grateful to tripfactory to make my honeymoon better and refunding the money soon which was included but not happened and also taking the concern seriously. I would have said the best trip but things didn't go well on the second last day of our trip. We were not able to enjoy the traditional culture of Rajashthan, candle light dinner, the authentic desert camp ambience and we were keeping high expectation with this kind of activities. Otherwise rest of journey and planning was as per my expectation and it was up to mark.

I want to give some suggestions and advice to tripfactory team to overcome the trouble which I faced at ground level.

Reached directly to driver if customer doing private cab throughout the tour,,share complete hotel details and information so that driver don't need to ask to customer where to go. (In my senerio ,,driver was asking me hotels address and there locations)

Before booking hotel ,,try to verify once with Local and native persons for complete hotel details whether hotel is genuine or not,,,,(at udaipur,, tripfactory got cheated as your team paid amount 2 times one for fake hotel and one for genuine hotel) try to fill out this space,, so that customer will not get affariad

Thanks once again
Mayur Deore
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