Nalendu Roy/B2C/IXB/IXZ review by PUNEET SINGH
On 19 September 2024
Will Recommend to Others
It was great experience with Trip Factory. Team was very helpful and always their to answer your query. 24*7 available on telegram group.
Special thanks for Nalendu, he was on top of all my queries and resolved them on time. He is really an asset for Trip Factory.
Few Suggestions -
1. During return pickup location, always share some hints to reach coach. It's very difficult for a new person with his/her family to reach unknown coach area.
2. For Zoo and Maina By bay our pickup was at 2PM, which postponed to 2:30PM and we reached approx at 3PM. Dur to this we had only 3 hrs to cover everything. With a toddler it's not possible to cover points in less time... traveller is paying full money, so pickup should be earlier for these points. May be at 12-1PM
Special thanks for Nalendu, he was on top of all my queries and resolved them on time. He is really an asset for Trip Factory.
Few Suggestions -
1. During return pickup location, always share some hints to reach coach. It's very difficult for a new person with his/her family to reach unknown coach area.
2. For Zoo and Maina By bay our pickup was at 2PM, which postponed to 2:30PM and we reached approx at 3PM. Dur to this we had only 3 hrs to cover everything. With a toddler it's not possible to cover points in less time... traveller is paying full money, so pickup should be earlier for these points. May be at 12-1PM