Ananya Gowda/B2C/SIN/DPS review by Karthik

On 12 February 2024
Will Recommend to Others
The Malaysia - Singapore tour package from Tripfactory was amazing for us. Starting from preparing the itinerary - Ananya Gowda our trip planner was great giving us inputs on the attractions and was responding to our frequent modifications to our trip itinerary while planning. Her response to our queries on the itinerary planning was swift & with calm demeanor. She was patient, helpful and throughout our journey she was communicating with us & asking about our well-being. This shows the commitment she possessed in serving the clients with utmost care & respect. I would highly recommend Ananya for being a best trip planner & would be looking forward for more trips in future.

Tripfactory support was spot on with their response & coordinating with the ground team. Response from the team was quick to our queries & also took our suggestion by sending the cab number along with driver contact details. On one occasion they helped us reschedule the cab as well. Much appreciated.

A suggestion would be cab drivers in Singapore - couple of times it was difficult to locate them as they either didn't pick up the call nor it was connecting. It would be great if you can ask the cab driver to reach out to us & share the cab number along with the driver details.

Thanks again for organising an amazing trip for us !!
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