Aishwarya D/B2C/SXR review by Raksha
On 20 August 2024
Will Recommend to Others
We abosolutely loved it. Trip Factory and Miss Aisharya D you are Awesome. We are very happy and satisfied with the deal we got. We are 2 girls and were very apprehensively initially about on the safety issues. But Miss Aishwarya [Trip factory associate] not only cleared all our doubts and gave the bestest of accomodations, and we cant thank enough for her timely support in every step we took. In Bhutan we got Karma Zangmo as our guide [girl] and Sangay Dorji as our driver. They both were equally considerate, sympathetic and very kind. They took to all the places which we wanted to see and even extended their support for 2hours [9 to5 but extended till 7pm on couple of days] when we wanted to do the shopping.
I want to mention, one incident and how Trip Factory Bangalore team handled - We had issue of transfer from Bagdogra to Bhutan as the driver Paramesan was very talking to us in-approritate way. And as girls we felt very insure. We told the concern to our Trip factory Bangalore Agent Aishwarya. I cant thank enough how she handled the situation and made us feel safe, heard our concerns and got the replacement while transferring back from Bhutan to Bagdogra with Mr.Kumar dirver, he was very good and made us feel safe. So we cant explain our words how thankful we are for choosing Trip Factory for taking care of us and ensure our safety and security as their top priority.
Regarding Bhutan stays and visits. We are more than pleased. We did enjoy our trip and we admire the Guide Karma Zangmo and Driver Sangmay Dorji for their hospitality. We visitied almost all the places mentioned in the itinerary, We got bestest of the hotels to stay. Hotel Palm, Hotel Drahla and Hotel Udumvara resort. All hotels stays were really good and worth every penny we spent.
I did go with Trip Factory before 4years for my Bali vacations and it was great too. But I was skeptical whether the same treatment we can expect after 4years. Yes indeed, I can vouch anyday for the Trip Factory Bangalore team whole heartedly truly for their dedication and support. Aishwarya who did great job not only conducting the tour. But most importantly chasing the ground team [which was super slow and not responding on time] to get the women safety into her hands. Trip Factory team should be really proud of having Aishwarya D as their representative.
Suggestions:
a) Every hotel must include dinner as well for the tourists, it would really helpful as Bhutan is very expensive place. We did get complimantry dinner in Hotel Drahla and Hotel Udumvara but if Hotel Palm also had it included then it would have been really helpful.
b) Each temple visit had 500rs to 1000rs as entry fee, few temples can be dropped for visits as most of them look alike.
c) Addtional suggestion - Phuntsholing - Tshela handicraft and arts - in Phuentsholing [for gifts for family and friends], and Yoshel handicraft - in Paro can be suggested to customers who want to do the shopping at the right price as most of the other shops quote higher price and these are two geniune finds. They also accept Google Pay so it is really worth visiting them. [Note: most of the ATM wont accept the Indian cards so cash carrying becomes little difficult, but yes forigen currency exchange places are the alternates].
Overall the food, stay, transfers were worth every penny we spent and we had a beautiful, joyful and great experiene. Thank you Trip Factory team for getting our Bhutan memories amazingly beautiful.
Kadrinchey[Thank you],
Raksha
I want to mention, one incident and how Trip Factory Bangalore team handled - We had issue of transfer from Bagdogra to Bhutan as the driver Paramesan was very talking to us in-approritate way. And as girls we felt very insure. We told the concern to our Trip factory Bangalore Agent Aishwarya. I cant thank enough how she handled the situation and made us feel safe, heard our concerns and got the replacement while transferring back from Bhutan to Bagdogra with Mr.Kumar dirver, he was very good and made us feel safe. So we cant explain our words how thankful we are for choosing Trip Factory for taking care of us and ensure our safety and security as their top priority.
Regarding Bhutan stays and visits. We are more than pleased. We did enjoy our trip and we admire the Guide Karma Zangmo and Driver Sangmay Dorji for their hospitality. We visitied almost all the places mentioned in the itinerary, We got bestest of the hotels to stay. Hotel Palm, Hotel Drahla and Hotel Udumvara resort. All hotels stays were really good and worth every penny we spent.
I did go with Trip Factory before 4years for my Bali vacations and it was great too. But I was skeptical whether the same treatment we can expect after 4years. Yes indeed, I can vouch anyday for the Trip Factory Bangalore team whole heartedly truly for their dedication and support. Aishwarya who did great job not only conducting the tour. But most importantly chasing the ground team [which was super slow and not responding on time] to get the women safety into her hands. Trip Factory team should be really proud of having Aishwarya D as their representative.
Suggestions:
a) Every hotel must include dinner as well for the tourists, it would really helpful as Bhutan is very expensive place. We did get complimantry dinner in Hotel Drahla and Hotel Udumvara but if Hotel Palm also had it included then it would have been really helpful.
b) Each temple visit had 500rs to 1000rs as entry fee, few temples can be dropped for visits as most of them look alike.
c) Addtional suggestion - Phuntsholing - Tshela handicraft and arts - in Phuentsholing [for gifts for family and friends], and Yoshel handicraft - in Paro can be suggested to customers who want to do the shopping at the right price as most of the other shops quote higher price and these are two geniune finds. They also accept Google Pay so it is really worth visiting them. [Note: most of the ATM wont accept the Indian cards so cash carrying becomes little difficult, but yes forigen currency exchange places are the alternates].
Overall the food, stay, transfers were worth every penny we spent and we had a beautiful, joyful and great experiene. Thank you Trip Factory team for getting our Bhutan memories amazingly beautiful.
Kadrinchey[Thank you],
Raksha