Anish Kumar P review by Nikhil
Will Recommend to Others
We stayed in 2 resorts - paradise island for 3 nights and adaaran prestige vadoo for 2 nights. Paradise island was a bigger island resort and was kids friendly. Adaaran prestige vadoo was on a very small island and was not as kids friendly (even though kids liked it). The rooms of adaaran were quite stunning. Room service in both the resorts was slower than what we expcted and we had to walk a lot to get to the rooms. There were buggies, but the number of buggies were very little and we could get it only few times (and not always).
For tripfactory, the trip was booked as per the expectations and in the budget we wanted. We were given enough options to choose from and having Anish reachable made it easy to communicate faster and make a decision. Since we were a group, it took time to decide, but Anish helped us in the best way possible.
Tripfactory takes payment in steps, which allows us more time to make the payment for the trip. It helped us manage expenses better.
Possible improvements for trip factory :
One thing that you can do better to to make the vouchers/tickets available little earlier (may be as soon as booking is done). I had to bother Anish a lot of times for getting the tickets/vouches and the only answer he had was that it will be sent by system 2 days in advance. This made some of the folks in our group nervous and anxious.
Secondly, the timings of transfer from one resort to another was not very clear. We had to request one resort to contact another resort and sort out the timings ourselves. I feel this can be better organised by tripfactory by reaching out to the respective resorts. I had also asked for the same on support group on telegram, but i was asked to sort this out myself.
For tripfactory, the trip was booked as per the expectations and in the budget we wanted. We were given enough options to choose from and having Anish reachable made it easy to communicate faster and make a decision. Since we were a group, it took time to decide, but Anish helped us in the best way possible.
Tripfactory takes payment in steps, which allows us more time to make the payment for the trip. It helped us manage expenses better.
Possible improvements for trip factory :
One thing that you can do better to to make the vouchers/tickets available little earlier (may be as soon as booking is done). I had to bother Anish a lot of times for getting the tickets/vouches and the only answer he had was that it will be sent by system 2 days in advance. This made some of the folks in our group nervous and anxious.
Secondly, the timings of transfer from one resort to another was not very clear. We had to request one resort to contact another resort and sort out the timings ourselves. I feel this can be better organised by tripfactory by reaching out to the respective resorts. I had also asked for the same on support group on telegram, but i was asked to sort this out myself.
